Ch. 6 The Nature of Management Flashcards
(29 cards)
Administrative Managements
those who manage an entire business or a major segment of a business; they are not specialists but coordinate the activities of specialized managers
Agenda
a calendar, containing both specific and vague items, that covers short-term goals and long-term objectives
Analytical Skills
the ability to identify relevant issues, recognize their importance, understand the relationships between them, and perceive the underlying causes of a situation
Brainstorming
a technique in which group members spontaneously suggest ideas to solve a problem
Conceptual Skills
the ability to think in abstract terms and to see how parts fit together to form the whole
Controlling
the process of evaluating and correcting activities to keep the organization on course
Crisis management or contingency planning
an element in planning that deals with potential disasters such as product tampering, oil spills, fires, earthquakes, computer viruses, or airplane crashes
Directing
motivating and leading employees to achieve organizational objectives
Downsizing
the elimination of a significant number of employees from an organization
Employee Empowerment
when employees are provided with the ability to take on responsibilities and make decisions about their jobs.
Financial Managers
those who focus on obtaining needed funds for the successful operation of an organization and using those funds to further organizational goals
First Line Managers
those who supervise both workers and the daily operations of an organization
Human Relation Skills
the ability to deal with people, both inside and outside the organization
Human Resource Managers
those who handle the staffing function and deal with employees in a formalized manner
Information Technology Managers
those who are responsible for implementing, maintaining, and controlling technology applications in business, such as computer networks
Management
a process designed to achieve an organization’s objectives by using its resources effectively and efficiently in a changing environment
Managers
those individuals in organizations who make decisions about the use of resources and who are concerned with planning, organizing, staffing, directing, and controlling the organization’s activities to reach its objectives
Marketing Managers
those who are responsible for planning, pricing, and promoting products and making them available to customers
Middle Managers
those members of an organization responsible for the tactical planning that implements the general guidelines established by top management
Mission
the statement of an organization’s fundamental purpose and basic philosophy
Networking
the building of relationships and sharing of information with colleagues who can help managers achieve the items on their agendas
Operational Plans
very short-term plans that specify what actions individuals, work groups, or departments need to accomplish in order to achieve the tactical plan and ultimately the strategic plan
Organizing
the structuring of resources and activities to accomplish objectives in an efficient and effective manner
Planning
the process of determining the organization’s objectives and deciding how to accomplish them; the first function of management
