Ch 7: Recruiting Flashcards

1
Q

what is recruiting?

A

Activities that convert leads generated in sourcing into applicants, generate interest in a company and its jobs, and persuade candidates to accept extended job offers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Who recruits?

A

Can be recruiter, hiring manager, or employer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

T.F- An important goals of recruitment is to generate positive feelings about the the organization in the applicant

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Who should be involved for critical roles vs lesser roles?

A

Critical- Top management (possibly CEO), and lower management

Lesser- Lower management can take it on, and request to have this vacancy filled

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What are the 3 types of fairness?

A

Distributive: Perceived fairness of an outcome

Procedural: Beliefs that policies and procedures that resulted in hiring decisions were fair- fair chance to perform, follow procedures, job–related assessments

Interactional: Fairness of the interpersonal treatment and amount of info received during the hiring process

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Spillover Effects

A

Indirect or unintended consequences of an action

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What is the candidate experience?

A

describes all the recruiting and hiring interactions the job applicant has with the employer.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What are some best practices re the candidate experience?

A

Keep application process simple
Keep applicants informed during the process
Minimize hiring decision times

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What is an organizational image?

A

General impression based on both feelings and facts

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Employer Image

A

Attitudes towards and perceptions of the organization as an employer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

True or false- How an organization is reputed to treat applicants and employees is likely to have a strong effect on applicant attraction

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Different types of recruiting messages attract different job seekers and induce them to apply. Therefore:

A

Message content should appeal to the goals and values of the targeted recruits

Non compensatory screening factors should be communicated to facilitate self-selection- job location, type of job, pay etc.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What are the 4 steps to developing an Employer Value Proposition?

A
  1. Analyse current perceptions of your target audience
  2. Align EVP with firm’s policies, practices, culture, and values- what you offer, should be a reflection of these policies, practices, culture, and values
  3. Communicate your story clearly and consistently
  4. Mesaure and improve your EVP by establishing appropriate metrics and periodically preparing step 1.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

How to develop the recruiting message

A
  1. Appeal to the goals and values of targeted talent pool
  2. Communicate employer value proposition
  3. Include info on job location, requirements, and salary can filter out applicants and save time and processing costs
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What are realistic job previews?

A

Provide both positive and potentially negative information to job candidates.

Goal is not to deter, but to aid self-assessment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Self-assessment tools

A

Should be anonymous and not used for selection

Can be done online

Bad fits self-select out

17
Q

What skills/knowledge makes recruiters more effective? (4)

A

Good listening skills
Familiarity with job and organization
Good social skills
Good communication skills

18
Q

Factors that influence Recruiter’s effectiveness/overall success (5)

A

Labour market- surplus can be easier/harder, shortage- recruiters have to “sell”

Org. characteristics- Popularity- easy to attract vs obscurity- harder

Characteristics of job- desirable/less based on location, hours, nature- repetitive, dangerous, menial

Hiring managers- If they don’t reinforce the organization’s desirability, then recruiter’s efforts will be wasted

Coworkers- likewise, current and past workers can dissuade potential hires (by reviews online)

19
Q

What is signalling?

A

The tendency to use recruiter’s traits and behaviours as signals of aspects of both the company and the job opportunity.

20
Q

Areas for recruiter training (4)

A

Recruiting Knowledge
Interpersonal Skills
Presentation Skills
Legal Issues

21
Q

State 3 strategic recruiting metrics

A

New Hire job performance: On-the-job performance ratings for new employees 6-12 after hired

New Hire turnover: % of new hires who leave within first year/ average tenure of new hires

New Hire failure rate: % of New hires terminated/asked to leave

22
Q

Recruiter Goals typically involve:

A

Employer branding
Candiate screening
Generating candidate’s interest

23
Q

For the recruiter to pursue the organisation’s goals

A

The organization’s goasl must be known by the recruiter and be consistent with recruiter’s personal goals

Recruiter must receive feedback in relation to these goals

24
Q

When rewarding recruiters:

A

Use rewards that can align staffing goals to personal goals

Balance long-term and short-term goals rewards to better motivate workers t achieve multiple goals
-Long term goal: best roi on hires against comp. But there could be a shortage in the market so you want to solve that effectively-short term goal. So you reward them for navigating through the temporary slump, as well as progressing with the markers of the long term goal

Balance team and individual goals- give rewards for behaviours that enhance team, and reward individual contribution

25
Q

What is a recruiting guide?

A

Formal doc that details the process to be followed in recruiting for an open position.

Outline internal and external processes
Clarifies policies re legal issues, budgets etc.

26
Q

Name 3 examples of recruiting technology

A

Mobile recruiting
Career sites
Applicant tracking systems

27
Q

Recruiting ethics

A

Ethical behaviour starts with the employer clearly outlining expected behaviours

28
Q

Benefits of ethical recruiting

A

Less lawsuits

Increased trust may appeal to high-quality passive candidates

Enhanced recruiting effectiveness