Ch. 9 Flashcards

(19 cards)

0
Q

A successful GIS has a clear understanding of:

A
  • customs
  • laws
  • technological issues
  • local business needs and practices
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1
Q

Why go global?

A

Customers demand integrated worldwide services

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2
Q

Global products

A

Products or services that have been standardized for all markets

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3
Q

E-business

A
  • major contributor to the use of GIS

- builds on the advantages and structures of traditional business

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4
Q

Benefits of the Internet

A
  • simplified communication
  • change in business relationships
  • easier comparison-shopping
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5
Q

Global information system (GIS)

A
  • works across national borders
  • communication between headquarters and subsidiaries in other countries
  • technologies and applications from typical IS
  • stores, manipulates, and transmits data across cultural and geographic boundaries
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6
Q

Two dimensions of a GIS

A

Control and coordination

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7
Q

Control in a GIS

A

Unsing managerial power to ensure adherence to the organization’s goals

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8
Q

Requirements of control in a GIS

A
  • centralized architecture for data, standardized definitions used across the organization
  • standard format for reports
  • defined behaviors for different processes
  • performance-tracking system
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9
Q

Coordination in a GIS

A

Process of managing the interaction between activities in different specialized parts of the organization

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10
Q

Requirements of coordination in a GIS

A
  • decentralized architecture of data
  • standardization within departments
  • ability to communicate these standards to other departments
  • collaboration systems
  • technologies that support informal communication and socialization
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11
Q

Basic components of a GIS

A
  • network capable of global communication, including transmission equipment and communication media
  • global database
  • information-sharing technologies
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12
Q

Large versus small companies

A

Custom applications versus outsourcing

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13
Q

GIS manager

A
  • face design and implementation issues when developing a global network
  • need to determine the best communication media to meet global performance and traffic needs
  • need to choose the best transmission technology for the global network’s needs
  • need to consider the company’s objectives when determining the network architecture
  • should keep in mind that standardized software and hardware are always ideal but not always feasible
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14
Q

Technical challenges in GIS design

A

Designing and implementing global databases

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15
Q

Transborder data flow (TDF)

A
  • restricts what type of data can be captured and transmitted
  • includes national laws and international agreements on privacy protection and data security
16
Q

Requirements if GIS

A
  • must be capable of supporting complex global decisions
  • MNCs environment includes many variations in different forces (legal, cultural, economic, political)
  • operational requirements
  • strategic requirements
17
Q

Operational requirements of a GIS

A
  • global data access
  • consolidated global reporting
  • communication between headquarters and subsidiaries
  • management of short-term foreign exchange risks
18
Q

Strategic requirements

A
  • strategic planning support
  • management of conflicts and political risks
  • management of long-term foreign exchange risks
  • management of global tax risks