Ch.1-6 Flashcards
(407 cards)
What is the purpose of the patient history?
To gather pertinent historical subjective and objective data.
The ___________ is a meeting between the respiratory care practitioner and the patient.
Interview
What are the most important components of a successful interview?
Communication and understanding
What is the art of viewing the world from the patient’s point of view while remaining separate from it?
Empathy
___________ is defined as the patient’s capacity to obtain, process and understand basic health information and services and needed to make appropriate health decisions and follow instructions for treatment.
Health Literacy
During the interview, what should the examiner observe?
- Patient’s body language
- Note patient’s facial expressions
- Eye movement
- Pain grimaces
- Restlessness and sighing
Explain “white coat syndrome”
Anxiety patients get from simply being in the hospital and interacting with various professional staff members about health issues, test results and medical procedures. The patient can be intimidated to the point of shutting down and fail to ask questions or learn from the interview.
What can be defined as the values, beliefs and practices shared by the majority in a group of people?
Culture
What refers to a formalized system of belief and worship?
Religion
_______ entails the spirit, or soul, and is an element of religion.
Spirituality
__________ involves the knowledge of the patient’s history and ancestry and an understanding of the patient’s beliefs, artistic expressions, diets, celebrations and rituals.
Cultural awareness
_______________ refers to refraining from using offensive language, respecting accepted and expected ways to communicate, and not speaking disrespectfully of a person’s cultural beliefs.
Cultural sensitivity
_____________ refers to knowing the health care practitioner’s own values, attitudes, beliefs and prejudices, while at the same time, keeping an open mind and trying to view the world through the perspective of culturally diverse groups and people.
Cultural competence
It is estimated that more than ___% of adults in the United States have basic or below acceptable basic health literacy. In other words, nearly 9 in 10 adults lack the skills needed to manage their health and prevent disease.
85
What is used to echo the patient’s words?
Reflection
The _____________ is the final overview of the examiner’s understanding of the patient’s statements.
Summary
What is used when the patient’s choice of words is ambiguous or confusing?
Clarification
To enhance the accuracy of written and oral information, what is the best strategy?
Plain language approach
What type of question asks the patient to provide narrative information?
Open-ended questions
_________ encourages patients to say more, to continue the story.
Facilitation
____________ is affective after an open-ended question.
Silent attentiveness
_______________ is the use of impersonal conversation that places space between a frightening topic and the speaker.
Distance
When are open-ended questions commonly used?
- To begin interview
- Introduce a new section of questions
- To gather further information whenever the patient introduces a new topic
What type of question is unbiased and allows the patient to answer in any way?
Open-ended questions