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Question 1

what does PMBOK (project management body of knowledge) do

Answer 1

provides project managers sponsors and team leaders with a variety of accepted project management techniques and practices

Question 2

what is information technology project management (ITPM)

Answer 2

its a collection of techniques and methods that project managers use to complete IT projects

Question 3

what are project management professionals (PMP)

Answer 3

Individuals certified by a Product Management Institute as having product management skills

Question 4

IT operations 3

Answer 4

Service, maintenance, protection, and management of IT infrastructure.

Question 5

IT Services

Answer 5

service area in a organization that providers basic computing, networking, user support and security

Question 6

Production systems

Answer 6

systems that support opperations

Question 7

what are the 5 Systems development life cycle (SDLC)

Answer 7

system definition, requirements analysis, component design, implementation, and system maintenance

Question 8

Agile methods (3 types and what it is)

Answer 8

quick developement methods like rapid application development (RAD), object-oriented systems development (OOD), and extreme programming (XP).

Question 9

Systems analysis

Answer 9

The process of creating and maintaining information systems

Question 10

System definition phase (SDLC)

Answer 10

first phase of the SDLC, developers help the users define the systems goals and stuff basically plan the project out

Question 11

four dimensions of feasibility

Answer 11

Organizational, Technical, Schedule, Cost`

Question 12

Requirements analysis phase (SDLC)

Answer 12

second phase of the SDLC devs do interviews look at the current systems and stuff to create a data model

Question 13

who are Systems analysts

Answer 13

systems professionals who understand both business and technology. they work with programmers, users and testers

Question 14

who are Business analysts

Answer 14

they develop the requirements for the new system based on the business

Question 15

what is Commercial-off-the-shelf (COTS) (software) give example

Answer 15

its Software that is purchased as-is and is not customized. example is microsoft office

Question 16

systems convesion

Answer 16

converting a business activity from the old system to the new.

Question 17

Phased installation

Answer 17

process of installing a system via phases

Question 18

Parallel installation

Answer 18

running both systems at the same time

Question 19

cons of parllel installation

Answer 19

costs a lot because your running both systems at the same time

Question 20

Plunge installation

Answer 20

when the organization turns off the old system

Question 21

cons of plunge installation

Answer 21

its risky as the system hasnt been tested yet

Question 22

what is the maintenance phase (SDLC)

Answer 22

Last part of the SDLC, which starts the process all over again.

Question 23

Waterfall method

Answer 23

A sequence of nonrepetitive phases.

Question 24

Analysis paralysis

Answer 24

when you spend too much time on the project requirements

Question 25

Application service provider (ASP)

Answer 25

when a organization contracts a vendor to rent applications from the vendor

Question 26

how much is spent worldwide on information system development

Answer 26

4 trillion

Question 27

what percentage of business capital spending does information technology account for

Answer 27

one third

Question 28

what are the four dimensions of IS project success

Answer 28

resource constraints, impact on customers, business success, preparation for the future

Question 29

risks that come with IS and IT projects (3)

Answer 29

hard to estimate time, budget and scope

Question 30

project management trade offs iron triangle

Answer 30

cost, quality and time you can only pick two

Question 31

what does it mean to pull the plug

Answer 31

its when you give up on a project because its not working out and is wasting money

Question 32

what are things that ITPM's do

Answer 32

``` Planning tools Budgeting methods Graphical scheduling methods Risk management techniques Communication planning High-tech team development ```

Question 33

what are the four different types of softare sources

Answer 33

off the shelf, off the shelf with adaptations, lease, tailormade

Question 34

what are the pros of building your own software

Answer 34

Flexible & compatible, customizable, gives a competitive advantage

Question 35

what are the cons of building your own software

Answer 35

its hard and takes knowledge and money

Question 36

pros of buying your own software

Answer 36

fast, cheap, stable and supported

Question 37

cons of buying or renting software

Answer 37

might not fit with your needs and demands

Question 38

what are the eight steps of purchasing a system

Answer 38

1. Definition Phase 2. Feasibility Analysis 3. Requirements Definition 4. Short List of Packages 5. Establish Evaluation Criteria 6. Develop and Distribute RFP 7. Choose Package 8. Negotiate Contract

Question 39

what are the 5 things to consider when thinking of getting a system for your organization

Answer 39

Economic feasibility, Organizational feasibility, Technical feasibility, Operational feasibility, Strategic alignment

Question 40

what are the 5 roles in buying a software

Answer 40

User sponsor , User champion, Project manager, Vendor, Contract specialists

Question 41

pros of buying packaged software (5)

Answer 41

Cost savings, Shorter lead time, Quality of the software, Infusion of external expertise, Frees up scarce internal development resources

Question 42

cons of buying packaged software (4)

Answer 42

Dependence upon vendor, May be harder to install and integrate, Differences between the needs of the organization, Risks involved in modification

Question 43

risk with outsourcing

Answer 43

Losing confidential information, Losing control over future development, Losing learning opportunities

Question 44

what are the three types of outsourcing contracts

Answer 44

time and arrangement, fixed price, value added

Question 45

what are the results of outsourcing

Answer 45

78% of contracts fail before completion

Question 46

what is system development life cycle SDLC

Answer 46

it is a phased approach to the development of a information system

Question 47

what are the four phases of SDLC

Answer 47

planning aka (system definition) , analysis, design, implementation

Question 48

what are the four system conversion strategies

Answer 48

parallel, pilot, phase, plunge

Question 49

what is the difference from a IT project and a IT operation

Answer 49

IT project change information systems IR operations maintain the systems

Question 50

what are the two things test plans take into account

Answer 50

normal and incorrect actions users might take