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ITIL Foundation
> Ch13- Continual Service Improvement > Flashcards
Ch13- Continual Service Improvement Flashcards
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ITIL Foundation
(14 decks)
Glossary
Ch1- Service Management
Ch2- Service Strategy
Ch3- Service Strategy [Processes]
Ch4- Service Design
Ch5- Service Design [Processes]: Service Level Management
Ch6- Service Design [Processes]: Other
Ch7- Service Design [Roles]
Ch8- Service Transition
Ch9- Service Transition [Processes]
Ch10- Service Operation
Ch11- Service Transition [Processes]: Major
Ch12- Service Transition [Processes]: Other
Ch13- Continual Service Improvement
