Ch.2

Question 1

Definition of Supervision

Answer 1

Directing, overseeing, or controlling the activities of other individuals.

Question 2

Definition of Managing

Answer 2

Act of controlling, monitoring, or directing a project, program, situation, or organization through the use of authority, discipline, or persuasion.

Question 3

Definition of Leading

Answer 3

Act of controlling, directing, conducting, guiding, and administering through the use of personal behavioral traits or personality characteristics that motivate employees to successful completion of organizations goals.

Question 4

Different styles of the Behavioral theory of leadership.

Answer 4

Basic leadership, Two dimensional, Contingency, Contemporary, Theory x, Theory y, Theory z.

Question 5

Describe the Basic leadership style

Answer 5

Three types of basic leadership, AUTOCRATIC-leader tells subordinate what to do without input.
DEMOCRATIC- leader includes employee in decision-making process. LAISSEZ-FAIRE- to allow to do, leader lets employee make decision, offers no supervision.

Question 6

Describe the Two Dimensional style of leadership.

Answer 6

Based of Ohio st and michigan studies, represented by four quadrant chart that compares the degree of job structure to the degree of employee consideration.

Question 7

Describe the Contingency leadership styles.

Answer 7

Based on the belief that their is no single best leadership style. Requires situation be matched to the leadership style.

Question 8

Describe the Contemporary leadership styles.

Answer 8

This style does not fit fire and ems well, more likely in business and political setting, four types, CHARISMATIC- Inspires loyalty and creates enthusiastic vision that other work to attain. TRANSFORMATIONAL- Depends on continuous learning, innovation, and change within the organization. TRANSACTIONAL- Involves an exchange between a leader and followers in which followers perform tasks for a reward. SYMBOLIC- Strong organizational culture that holds common values and beliefs. Leadership is viewed as infallible.

Question 9

Describe Theory X leadership

Answer 9

Average worker is inherently lazy, dislikes work, and will avoid it whenever possible. Most workers must be coerced with threats of punishment.

Question 10

Describe Theory Y leadership

Answer 10

Average worker does not dislike work, they seek responsibility, workers excel with proper leadership.

Question 11

Describe Theory Z leadership

Answer 11

William Ouichi created theory, Involved workers are the key to increased productivity and each worker can perform autonomously because all workers are trustworthy. employees are with company for life, close relationship between work and social life, participative decision making, leadership style focuses on people.

Question 12

List the Situational leadership theories.

Answer 12

Leadership -Continuum theory, Path-Goal theory, Results -Based theory.

Question 13

Describe the Leadership-Continuum theory.

Answer 13

Used to determine which style of leadership should be matched to a situation. Laissez faire is never used in this theory, choose between autocratic and democratic.

Question 14

Describe the Path-Goal theory.

Answer 14

Give leader four styles to choose from, choice is based on subordinates perception of the situation. Chooses, Directive, Supportive, Participative, or Achievement oriented.

Question 15

Describe Results Based leadership theory.

Answer 15

Leadership ability should not be judged by personal traits alonebut the results those traits have on the success of the organization.

Question 16

Describe Principal Centered leadership style.

Answer 16

Focuses on basic values or principals to lead.

Question 17

Explain the leadership levels.

Answer 17

Level 1- Highly Capable individual
Level 2- Contributing team member
Level 3- Competent manager
Level 4- Effective leader
Level 5- Executive

Question 18

Characteristics that set level 5 leader apart.

Answer 18

Ambition for organization rather than person, develops successor, modesty and humility.

Question 19

What are the four elements of the Alpha leadership model?

Answer 19

Four elements, leader, followers, system, and goal.

Question 19

Four leadership styles that may be used in situational leadership model.

Answer 19

Telling-uses autocratic approach
Selling- Convince members that task is appropriate and justified.
Participating- Relies on input from members in determining how the task should be accomplished.
Delegating- Uses limits set by leader and allows members to determine how the task will be accomplished.

Question 20

Three core skills of Alpha lllleaders.

Answer 20

Anticipating, Aligning, Acting.

Question 21

What is Pareto’s principle?

Answer 21

Applied during the Acting skill in Alpha leadership model, 80% of the effort goes to 20% of the task.

Question 22

What are the four types of power?

Answer 22

Coercive, Identification, Expert, Legitimate.

Question 23

List the six personality attributes necessary to achieve command presence.

Answer 23

Self confidence, Trustworthiness, Consistency, Responsibility, Acceptance, Expertise.