ch.3 Flashcards

(37 cards)

1
Q

What is Perception?

A

The process of interpreting the messages of our senses to provide order and meaning to the environment

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2
Q

Explain these 3 words from the definition of perception
- Interpreting, order, meaning

A

Interpreting (filter)
Order (prioritizing on values needs, motives, and upbringing)
Meaning (meaning making machines, assigning meaning. Ex: therefore, he’s a good guy, so a good boss. Spit out decisions)

In all perceptional situations, we are doing these 3 things consciously or unconsciously.

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3
Q

What are the 3 components of brain

A
  • Perceiver: Perceiver’s experience, needs and emotions can affect his or her perception of the target
  • Target: Perception involves interpretation of the target
    Ambiguous targets are susceptible to interpretation
  • Situation: Context (e.g. timing) can affect what one perceives
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4
Q

Explain the Target component from the components of perception

A

Perception involves interpretation of the target
Ambiguous targets are susceptible to interpretation

The more ambiguity around your target, the more you’ll make things up in your head. So need to find more info before making decisions

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5
Q

What is prototype?

A

The most typical attributes over a large body of humans

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6
Q

What is the social identity theory and explain

A

Your sense of self in comprise of personal identity and social identity:

  1. People (perceivers) form perceptions of themselves (target) based on their characteristics and memberships in social categories (situation). This can lead to unhealthy ego
  2. People (perceivers) form perceptions of others (target) based on their memberships in social categories (situation). Esto puede afectar como uno trata las personas.
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7
Q

Name the five parts of the Perceptual process

A
  1. Environmental stimuli
  2. Observation
  3. Perceptual Selection
  4. Perceptual Organization/construction
  5. Interpretation
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8
Q

Explain the first part of the perceptual process: environemntal stimuli

A

Sensory overload can occur when there are too many stimuli for a person to process

Cosas pasan alrededor de nosotros cada dia. No Podemos concentrarnos en cada cosa que pasa.
*Idiosyncratic.

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9
Q

Explain 3rd part of the perceptual process: perceptual selection

A

We can only pay attention to certain things.

since only some of the stimuli in the environment are sensed, perceptual selection limits what will be perceived

External factors (e.g. size, intensity, contrast etc.)
Internal factors (e.g. familiarity, source credibility etc.)

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10
Q

Explain the 4th part in the perceptual process: Perceptual organization / construction

A

What is perceptually selected is due in part to what others are perceiving
Perceptual grouping
E.g. Proximity, Similarity
Use them to construct a picture in our heads about a target.

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11
Q

Explain the 5th part of the perceptual process: Interpretation

A

Attribution errors, etc
Assign a meaning to what we have perceived. **This is where we make attributions.

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12
Q

Explain Bruner’s model of the perceptual process and compare it to the original perceptual process.

A
  1. Unfamiliar target encountered (environmental stimuli)
  2. Openness to target cues (Observant)
  3. Familiar cues encountered (perceptional selection)
  4. Target categorized (construction of reality)
  5. Cue selectivity (perceptional selection)
  6. Categorization strengthened (construction of reality)

Both are the same, except for the fact that Bruner’s model switches between the construction of reality and the perceptional selection and keep repeating itself.
Ex: Had 30 minutes to decide whether to hire a random person or not. Everyone pressed in the first 5 minutes if they should hire the person or not. Left 25 minutes, find more data to see if you made the right decision.

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13
Q

What is attribution?

A

The process by which causes, or motives are assigned to explain people’s behaviors
- there are internal and external attributions

Ex: You’re called in bc Charlie’s productivity is decreasing. Most humans will say it’s an internal cause(lazy, poor attitude, etc)

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14
Q

Explain internal attributions

A

The perception that outcomes are due to personality or intellect rather than situation or environment

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15
Q

Explain external attributions

A

The perception that outcomes are due to situation or environment rather than the person

E.g. Is high performance on the exam due to ability or easy questions???

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16
Q

What are attribution clues?
**IMPORTANT

A

Three implicit questions guide our decisions as to whether we should attribute the behavior to dispositional or situational causes:
- Consistency cues
- Consensus cues
- Distinctiveness cues
Ex of qs for evaluation: What are the 3 pieces of data that I, the manager need to look at before I declare what to do with ‘‘Charles’’?

17
Q

Explain consistency cues from attribution cues
* see graphs

A

Does the person engage in the behaviour regularly and consistently?
Provides information about employee’s behavior over time.

18
Q

Explain Consensus cues from the 3 attribution cues
* also see graph

A

Do most people engage in the behaviour, or is it unique to this person?
Provides an opportunity for comparison across employees. Ex: high consensus( all employees are doing poorly). Low( nomas una persona esta hacienda el trabajo mal y los demas bien.

19
Q

Explain distinctiveness cues from the 3 attribution cues.
* Also see graph

A

Does the person engage in the behaviour in many situations, or is it distinctive to one situation?)

This data allows for comparison across tasks. Consiste en mirar si el empleado tiene dificulta en una parte de su trabajo nomas. O en todas las partes.

20
Q

What are the 8 perceptual errors?
* Need to know 9 but we’ll figure it out

A
  1. Stereotyping
  2. Self-fulfilling prophecy
  3. Halo
  4. Projection
  5. Implicit Personality Theories
  6. Primacy effect
  7. recency effect
  8. Reliance on certain traits
21
Q

What are the 3 biases in attribution
* Which is also part of the 9 perceptual errors (I think)

A
  1. Fundamental Attribution Error
  2. Actor Observer Effect
  3. Self-serving Bias
22
Q

Explain the fundamental attribution error from the 3 biases in attribution.

A

Tendency to overemphasize dispositional explanations for behavior at the expense of situational explanations

We think it’s internal when it’s another person.Le hechamos la culpa a los demas

23
Q

Explain the actor-observer effect from the 3 biases in attribution

A

Propensity for actors and observers to view the causes of the actor’s behavior differently

Escape goating. Shift the blame to others, and throw others under the bus.

actor: target
Observer: perceiver

24
Q

Explain the self-serving bias from the 3 biases in attribution

A

Tendency to take credit for successful outcomes and to deny responsibility for failures.

25
Explain stereotyping, one of the 9 perceptual errors
Tendency to generalize about people in a social category and ignore variations among them Stereotyping es un proceso donde we attribute a alguien mas caracteristicas that ‘’tipyfy’’ un grupo en partilular que el/ella hacen parte. Ex: Soy un manager y tengo una vista sterotipica de los ingenieros. Cuando un ingienero lleha a mi equipo pienso que es como todos los demas. Then you manage them according to your view. * relied to self-fulfilling prophecy
26
Explain self-fulling prophecy from the 9 perceptual errors.
Occurs when our expectations about another person cause that person to act in a way that is consistent with those expectations Based on 1960 study: Dile al pofesor que algunos estudianstes will inmprove performance during year.y en realidad los ninos lo lograron bc of teacher’s expectations in their head. * Relied to stereotyping
27
Explain halo from the 9 perceptual errors
One trait forms a general impression Take that impression and halo it over. If it is a + behavior you overemphasize. - deemphasize. Si no le cae bien la persona hace lo contrario. Lo positive lo disminuye porque no lo quiere.
28
Explain implicit personality theories from the 9 perceptual errors
Personal theories that people have about which personality characteristics go together Escucha una palabra y sigues pensando en esa palabra y haces tu propia theoria.
28
Explain projection, from the 9 perceptual errors
The tendency for perceivers to attribute their own thoughts and feelings to others Attribute their own thoughts and feelings to others. Believe others see things the way you see them.
29
Explain the primary effect from the 9 perceptual errors
The tendency for a perceiver to rely on early cues or first impressions
29
Explain the primary effect from the 9 perceptual errors
The tendency for a perceiver to rely on early cues or first impressions
29
Explain the primary effect from the 9 perceptual errors
The tendency for a perceiver to rely on early cues or first impressions
30
Explain the recency effect from the 9 perceptual errors
The tendency for a perceiver to rely on recent cues or last impressions
31
Explain the reliance on central traits from the 9 perceptual errors
Personal characteristics of a target person that are of particular interest to a perceiver (eg. Physical appearance; height; weight) Conectar con cosas que tiene en comun.
32
What are 4 challenges/situations in the workplace related to perception
- Perception and workforce diversity - Perception of thrust: If I don’t have trust I won’t be as open, ‘’I don’t trust you’’ - Perceived organization support (POS) : High: Value their contribution and care about their well-being. - Perception in human resource management: Hiring, performance, managing, firing * Can also be related to job satisfaction
33
The First HR article talked about the importance of reducing ________ ________ and ___________ job applications
Talked about the importance of reducing gender bias and anonymizing job applications.
34
The second HR article talked about how to take bias out of interviews. Explain
1. Word sample test at the beginning of interviews 2. Very structured interviews, all interviews are using the same qs. 3. Make sure that the people who are interviewing understand well the coding. 4. Aptitude test. 5. Look at past experiences, and do reference checking. 6. Very careful resume screening methodologies