CH5 Flashcards

1
Q

What is marketing mix

A

Set of marketing tools that a marketer can control in order to deliver satisfaction to his target market

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2
Q

What are the promotion mix or the marketing communication mix

A
  • Product
  • Price
  • Place
  • Promotion
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3
Q

What are the marketing mix strategies

A

Product mix strategy
pricing mix strategy
Distribution
Promotion

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4
Q

What is product strategies and the 2 major levels marketers formulate and implement product strategies

A

Company’s decisions and actions related to the management of it’s products

-Product line level
- Individual product level

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5
Q

Important issues marketer needs to consider at the individual product level

A
  • Product attributes
    • quality, features, design and style etc
  • Branding
    • brand image
  • Labelling
    • can identify products, describe product features and promote product
  • Product support services
    • delivery, instillation and repair etc
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6
Q

2 common characteristic of product line level

A
  • similar production requirements
  • satisfy the same or similar consumers with similar needs
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7
Q

2 ways product line may be expanded

A
  • Line filling : downward and upward stretching, by adding prodcuts
  • Line stretching : provide more choices to keep competitors away
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8
Q

What is pricing strategies

A

Company’s decision and actions related to setting of prices for it’s products

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9
Q

Factors affecting pricing strategy

A

Internal factors: marketing objectives, marketing mix strategies, costs
External factors: nature of market, consumer demand, competitor’s strategies

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10
Q

4 major marketing objectives that may affect pricing decisions (within internal factors)

A
  1. Survival
    - lower cost to retain customers
  2. Current profit maximization
    - increase price for higher profit
  3. Market share leadership
    - increase market share, earn profits in the long run
  4. Product quality leadership
    - increase price
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11
Q

Different nature of markets ( external factor)

A
  1. Perfectly competitive market
    - undifferenciated product
    - all follow each other and set similar pricings
  2. Monopolistically competitive market
    - highly differentiated product
  3. Monopoly
    - 1 company or supplier e.g mtr
  4. Oligopoly
    - only a few competitors
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12
Q

2 different pricing strategies for new products

A
  1. Market skimming: set high initial price price to get revenur from those who are willing to try out new products
  2. Market penetration: set low prices to attract those who are curious to try new products
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13
Q

What is distribution strategy

A

Company decisions and actions that are aimed at making it’s products more accesible to target consumers

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14
Q

Steps of designing the marketing channel

A
  1. Analyze market needs
  2. Set channel objectives
  3. Determine types of intermediates
  4. Determine no. of channel levels
  5. Determine no. of channel members at each level
    - intensive
    - extensive
    - selective
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15
Q

What is promotion strategies

A

Company’s decisions and actions regarding how to communicate merits of it’s products to target consumers

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16
Q

Steps marketer carry out to promote product effectively

A
  1. Identify target audience
  2. Set communication objectives
  3. Set communication message
  4. Determine budget
  5. Decide on promotion mix tools
  6. Measure communication results
17
Q

What are the promotion mix tools

A
  1. Advertising
  2. Sales promotion
  3. Personal selling
  4. Public relations
  5. Direct marketing