Change Flashcards

(111 cards)

1
Q

BPR

A

Business process re-engineering.

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2
Q

What is business process re-engineering (BPR)?

A

A strategy to improve the efficiency and effectiveness of business processes

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3
Q

What role does accumulated knowledge play in a company’s culture?

A

It is a key to success and should be cultivated and developed

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4
Q

who are core components?

A

the people with key skills.

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5
Q

What is a chief knowledge officer responsible for?

A

Creating systems to make intellectual capital available to all employees

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6
Q

What is knowledge management?

A

A new business skill essential for achieving knowledge capitalisation

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7
Q

What is knowledge capitalisation?

A

the process of capturing, storing, sharing and reusing knowledge within an organization to enhance learning, innovation and performance.

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8
Q

Define talent in a business context.

A

People with special skills and abilities or particular talents

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9
Q

What does managing a talent pool involve?

A

Recruiting, educating, training, and developing employees with special skills

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10
Q

What is performance assessment?

A

Evaluation of employee performance. The process of evaluating an employees effectiveness in achieving goals.

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11
Q

What performance imporvement interventions do we know?

A
  1. Job rotation
  2. Management training
  3. 360 degrees analysis.
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12
Q

What is job rotation?

A

A practice where employees perform different jobs

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13
Q

What is 360 degrees analysis?

A

A performance assessment where managers and employees evaluate each other

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14
Q

To who are aimed culture or fit interventions?

A

aimed at those who cannot or will not adapt to company‘s culture.

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15
Q

What is succession planning?

A

Planning for future staffing to maintain the company’s business model

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16
Q

Who is in charge of the succesion planning?

A

Chief Human Resource Officer

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17
Q

CHRO

A

Chief human resource officer.

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18
Q

Explain compensation for contribution.

A

each employee has a „deal“ with the company: the performance of tasks in exchange for rewards– salary, increased responsibilities, etc.

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19
Q

What are super-talents? How do we also call them?

A

The specially talented individuals identified in a company’s talent pool. Core components.

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20
Q

What does the ABC approach in performance assessment categorize?

A

Employees into three groups: As (top performers), Bs (middle group), Cs (bottom performers)

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21
Q

What are called people who are making decisions like ABC approach?

A

Talent managers.

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22
Q

Two forms of mentoring?

A
  1. Mentoring
  2. Reverse mentoring
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23
Q

What is mentoring?

A

Advice given by a senior manager to a younger colleague.
Mentor and Mentee.

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24
Q

What is reverse mentoring?

A

When a younger employee mentors an older manager

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25
Is mentoring related to coaching?
YES.
26
What is coaching?
where the coach - the senior person - gives personal, one-to-one training to a coachee- an employee.
27
What is a low-entry barrier?
Refers to a market condition where it is relatively easy and inexpensive for new competitors to enter.
28
Describe high-entry barrier.
Other industries, like steel, require massive investment in equipment, know-how, etc. Such investments are high entry barriers, and new entrants to the industry are rare.
29
What are joint ventures?
Collaborations between two or more companies to invest in a business project
30
Define merger.
Two companies come together to form one legal entity
31
What are the reasons for a merge?
1. increase market share 2. cut costs
32
What is an acquisition?
One company takes control of another by buying enough shares. They take over control and ownership.
33
What does it mean that a company is acquisitve?
buying competitors in their industry or companies in other industries in a series of acquisitions or takeovers, which they may refer to as strategic acquisitions.
34
What is vertical integration?
A business strategy where a company controls different stages of the supply chain
35
What can a vertical integration include?
1. Backward integration - acquiring suppliers 2. Forward integration - acquiring distributors or retailers
36
What is the goal of vertical integration?
1. reduce costs 2. improve efficiency 3. Gain more control over production and distribution
37
What is the result of vertical integration?
Unwieldy conglomerate - a holding company with many subsidiaries which may not be easy to manage.
38
MBO
management buyout - when a company's top executives buy the company they work for.
39
offer money for shares in a company
bid
40
money risked or invested in a company
Stake.
41
What is a majority stake?
Ownership of more than half of a company's shares
42
What is portfolio theory?
The idea that demand fluctuations in one company can be compensated by others in a conglomerate the idea that when demand for goods or services of one of the companies in the group was weak, it would be compensated by stronger demand for those of other companies in the group.
43
How were conglomerates often started?
as family (owned) businesses.
44
Mutual agreement between two relatively equal companies to become one legal entity.
Merger
45
One company (usually larger) buys another (usually smaller), not always by mutual agreement.
Acquisition or Takeover
46
What types of mergers do we know?
1. Conglomerate merger. 2. Vertical 3. Horizontal 4. Concentric
47
Conglomerate merger.
Unrelated industries. o Pure conglomerate mergers – involve firms with nothing in common o Mixed conglomerate mergers – involve firms that are looking for product extensions or market extensions.
48
Vertical merger.
Different stages of production – goods and services.
49
Horizontal merger.
Same industry.
50
Concentric merger.
Similar services/products.
51
Types of takeovers?
1. Friendly 2. Hostile
52
What is a friendly takeover?
An acquisition where both parties agree to cooperate. Often classified as "merger of equals".
53
What is a hostile takeover?
An unwanted acquisition attempt resisted by the target company
54
What are hostile takeover types?
1. Dawn raid 2. Saturday night special 3. General hostile takeover
55
Saturday night special.
Sudden public offer, often over weekends.
55
Dawn raid.
Buy many shares early to gain control before being noticed.
56
What is a golden parachute?
Large payouts to executives if a takeover occurs
57
What is a poison pill strategy?
Making stock unattractive to deter hostile takeovers
58
What is a posion pill?
Make stock unnatractive. o Flip-in: Allows existing shareholders (excluding the acquirer) to buy additional shares at a discount, diluting the bidder’s stake. o Flip-over: Allows shareholders to buy shares of the acquiring company at a discount after the takeover.
59
What is due diligence?
is the thorough investigation and analysis of a company or individual before entering into a business transaction, such as a merger, acquisition, investment, or partnership.
60
What are the key differences between mergers, acquisitions, and takeovers?
Mergers are mutual agreements, acquisitions are purchases, takeovers imply hostility
61
What does 'Creatives vs. Suits' refer to?
The tension between creative professionals and business professionals. Creatives focus on innovation, originality and ideas. Suits focus on budgets, deadlines, strategy and profit.
62
Define decentralise.
To move responsibility or jobs away from a central location
63
Fill in the blank: A _______ is a company that operates in several countries but is managed from one home country.
multinational
64
What is a subsidiary?
A company that is completely or partially owned by another company
65
What is a management buyout (MBO)?
When a company's top executives buy the company they work for
66
What is the goal of a merger?
To gain competitive advantage, reduce costs, and increase profits
67
What is a concentric merger?
Involves firms that offer similar services/products
68
Define 'shark repellents.'
Defensive tactics used by a target company to prevent hostile takeovers
69
What are anti-takeover strategies?
Anti-takeover strategies are defensive tactics used by a target company to prevent or discourage an unwanted (hostile) takeover attempt by another company (the ‘predator’).
70
How are anti-takeover strategies often reffered as?
"Shark repellents"
71
Anti-takeover strategy: Target repurchases shares at high price to stop takeover
Greenmail.
72
Anti-takeover strategy: Issue bonds that become more expensive if taken over
Macaroni defense.
73
Anti takeover strategy: Management threatens to resign if takeover occurs
People pill.
74
Anti-takeover strategy: Actions that could destroy the company if acquired
Poison pill.
75
Anti-takeover strategy: Delay takeover hoping for a better offer.
Sandbag.
76
Anti-takeover strategy: Friendly company rescues target from hostile bidder
White Knight.
77
Anti-takeover strategy: Pretend to help, then betray and support hostile bidder
Lady Macbeth.
78
Anti-takeover strategy: A group of advisors (lawyers, accountants, bankers) hired to fight off the takeover using legal and financial strategies.
Killer Bees.
79
What are the succes factors of a merger?
1. Clear strategy 2. Communication 3. Cultural compatibility.
80
What are failure factors of a merger?
1. Poor planning 2. Leadership conflicts 3. Incompatible goals.
81
Most important reason for success?
Clear and realistic integration plan.
82
Most important reason for failure?
Cultural mismatch.
83
to think about something again carefully in order to decide whether to change your opinion or judgement about it.
Reassess
84
to make a computer, machine, or piece of software better and able to do more things.
Upgrade.
85
to reduce the number of employees and levels of management that a company has.
Downsize.
86
to make an area more modern by putting in new buildings or changing or repairing the old ones.
Redevelop.
87
to start or present a product again in a new or different way, often involving changes in advertising, packaging, etc.
Relaunch.
88
to learn new skills or to teach someone the skills needed to do a different job.
Retrain.
89
to reduce the number of government controls on a particular business activity, done to make companies work more effectively and to increase competition.
Deregulate.
90
to move to a different place.
Relocate.
91
to arrange or organise something in a new way.
Reorganise.
92
two or more companies working together.
joint venture, joint forces
93
an increase in the size of the business.
Expansion.
94
the companies concerned continue to exist independently of each other.
Consortium
95
A company or individual in a specific country who collaborates with a foreign business.
Local partner
96
The ability of a company to operate and sell products or services in many countries.
Global reach.
97
A large corporation made up of several different companies operating in unrelated industries.
Conglomerate.
98
Large legal business entities that are separate from their owners and can own property, sue, or be sued.
Corporations.
99
A business owned and run by two or more people who share profits and responsibilities.
Partnership.
100
Word formation: Acces
Reacces
101
WF: centralise
decentralise
102
WF: date
update
103
WF: develop
redevelop
104
WF: grade
downgrade, upgrade
105
WF: launc
relaunch
106
WF: locate
relocate
107
WF: organise
reorganise
108
WF: regulate
deregulate
109
WF: size
downsize
110
WF: structure
restructure