Change Flashcards
(111 cards)
BPR
Business process re-engineering.
What is business process re-engineering (BPR)?
A strategy to improve the efficiency and effectiveness of business processes
What role does accumulated knowledge play in a company’s culture?
It is a key to success and should be cultivated and developed
who are core components?
the people with key skills.
What is a chief knowledge officer responsible for?
Creating systems to make intellectual capital available to all employees
What is knowledge management?
A new business skill essential for achieving knowledge capitalisation
What is knowledge capitalisation?
the process of capturing, storing, sharing and reusing knowledge within an organization to enhance learning, innovation and performance.
Define talent in a business context.
People with special skills and abilities or particular talents
What does managing a talent pool involve?
Recruiting, educating, training, and developing employees with special skills
What is performance assessment?
Evaluation of employee performance. The process of evaluating an employees effectiveness in achieving goals.
What performance imporvement interventions do we know?
- Job rotation
- Management training
- 360 degrees analysis.
What is job rotation?
A practice where employees perform different jobs
What is 360 degrees analysis?
A performance assessment where managers and employees evaluate each other
To who are aimed culture or fit interventions?
aimed at those who cannot or will not adapt to company‘s culture.
What is succession planning?
Planning for future staffing to maintain the company’s business model
Who is in charge of the succesion planning?
Chief Human Resource Officer
CHRO
Chief human resource officer.
Explain compensation for contribution.
each employee has a „deal“ with the company: the performance of tasks in exchange for rewards– salary, increased responsibilities, etc.
What are super-talents? How do we also call them?
The specially talented individuals identified in a company’s talent pool. Core components.
What does the ABC approach in performance assessment categorize?
Employees into three groups: As (top performers), Bs (middle group), Cs (bottom performers)
What are called people who are making decisions like ABC approach?
Talent managers.
Two forms of mentoring?
- Mentoring
- Reverse mentoring
What is mentoring?
Advice given by a senior manager to a younger colleague.
Mentor and Mentee.
What is reverse mentoring?
When a younger employee mentors an older manager