Chapter 1 Flashcards

1
Q

Value Chain

A

Set of activities that transforms raw resources into the goods and services that end users purchase and consume

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2
Q

Value-added activities; Non-value-added activities

A

Activities that customers perceive as adding utility to the goods or services they purchase; activities that do not add value to the good/service

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3
Q

Supply chain

A

Set of firms and individuals that SELL goods and services to the firm

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4
Q

Distribution chain

A

Set of firms and individuals that BUYS and DISTRIBUTES goods and services from the firm

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5
Q

Cost accounting

A

Field of accounting that measures, records, and reports information about costs; designed for managers

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6
Q

Financial Accounting

A

Field that reports financial position and income according to accounting rules

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7
Q

GAAP, IFRS

A

GAAP: Rules, standards, and conventions that guide the preparation of financial accounting statements for firms registered in the US
IFRS: for other countries

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8
Q

Cost-benefit analysis

A

Process of comparing benefits (often measured in savings or increased profits) with costs associated with a proposed change within an organization

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9
Q

Differential costs/revenues

A

Costs: With two or more alternatives, costs that differ among or between alternatives
Revenues: change in response to a particular course of action

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10
Q

Budget

A

Financial plan of the revenues and resources needed to carry out activities and meet financial goals

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11
Q

Activity-based costing

A

First assigns costs to activities and then to products based on the products’ consumption of activities

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12
Q

Just-in-time method

A

Companies produce or purchase units just in time for use, keeping inventories at a minimum

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13
Q

Lean accounting

A

Provides measures that minimize wasteful or unnecessary transaction processes.

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14
Q

Customer relationship management

A

Allows firms to target profitable customers by assessing customer revenues and costs

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15
Q

Outsourcing

A

Having a firm’s activities performed by another firm

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16
Q

Cost of Quality

A

A system that identifies the costs of producing low-quality items, including rework, returns, and lost sales