Chapter 1 Flashcards
Its supply chain strategy is the delivery of winning customer solutions.
Apple
It is a pioneer in demand management, incorporating a range of inputs, including customer social data. Also collaborates well with retailers.
Proctor & Gamble
It ambitiously sought sustainable growth, with a goal of doubling its revenue using half its environmental footprint by 2020. Its supply chain program is designed to determine the right level of services and marketing support each channel requires to enable profitable growth.
Unilever
Clearly communicates operating principles for owner-operators, suppliers, and corporate headquarters. It also has created a culture emphasizing long term strategic partnerships with key suppliers.
McDonald’s
It continues a push to create innovative products and services. Using latest technologies, it manages its supply chains in a precise and efficient manner.
Amazon
Systems of organizations, people, technology, activities, information, and resources involved in moving a product or service from supplier to customer.
Supply Chain
Network of retailers, distributors, transporters, storage facilities, and supplies that participate in the production, delivery and sale of a product to the consumer.
Supply Chain
Link between a firm or business and its suppliers and customers.
Supply Chain
Defines supply chain management as: The design, planning, execution, control, and monitoring of supply chain activities with the objective of creating net value, building a competitive infrastructure, leveraging worldwide logistics, synchronizing supply with demand, and measuring performance globally.
Association for Operations Management (APICS)
Act of identifying, acquiring, and managing resources and suppliers that are essential to the operations of an organization.
Supply Management
How the supply chain should operate in order to compete in the market.
Supply Chain Strategy
Supply management is also known as?
Procurement
Encompasses the planning and management of all activities involved in sourcing and procurement, demand and replenishment and all logistics management activities including customer service.
Supply Management
Manufacture quality products at the lowest imaginable controllable cost, in order to deliver volume targets.
Plant Management
Four Pillars of Supply Management
- Logistics and Operations
- Customer Service
- Demand and Replenishment
- Purchasing
First appeared in logistics literature in 1982 as an inventory management approach with an emphasis on the supply of raw materials.
Supply Chain Management (Oliver and Webber, 1982)
Academics first described SCM from a theoretical standpoint to clarify how it differed from more traditional approaches to managing the flow of materials and the associated flow of information.
Cooper and Ellram, 1993
Defines supply chain management as: The planning and management of all activities involved in sourcing and procurement, conversion, and all logistics management activities.
Council of Supply Chain Management Professionals (CSCMP)
Oversight of materials, information, and finances distributed from supplier to consumer.
Supply Chain Management
Describes supply chain management as: The design and management of seamless, value-added processes across organizational boundaries to meet the real needs of the end customer.
Institute of Supply Management (ISM)
An art of management of providing the right product, at the right time, right place, and at the right cost to the customer.
Supply Chain Management
Includes moving of goods from supplier to consumer, as well as dealing with the customer service needs.
Product Flow
Supply chain management can be divided into 3 main flows.
- Product Flow
- Information Flow
- Financial Flow
Includes order information and delivery status.
Information Flow
