Chapter 1 Flashcards

1
Q

Partnership

A

owned by 2 or more (20) owners

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2
Q

private limited company

A

incorporated structure with at least one director and a max of 50 shareholders.

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3
Q

public listed company

A

unlimited number of shareholders and sells its shares to ASX – Australian Securities Exchange.

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4
Q

Social enterprise

A

aims to fulfill a community or environmental need by selling goods and services

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5
Q

Government business enterprise

A

business owned and operated by the government – fulfills a specific purpose outlined by the government.

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6
Q

What are the business objectives?

A

make a profit, increase market share, meet shareholders expectations, fulfill a market need, fulfill a social need, improve efficiency, improve effectiveness

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7
Q

What are the stakeholders?

A

General community, Suppliers, Customers, Managers. Employees, Owners and shareholders

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8
Q

Business Styles

A

Autocratic, Persuasivce, Consultative, Participative, Laissez-Faire

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9
Q

Autocratic

A

A manager making decisions and directing employees without their input

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10
Q

Persuasive

A

A manager making decisions and communicating reasons for those decisions to employees without their input

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11
Q

Consultative

A

A manager seeking input from employees on business decisions but making the final decisions themselves

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12
Q

Participative

A

Manager sharing information with employees so those employees can participate in the decision making process

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13
Q

Laissez-Faire

A

A manager communicating business objectives and vision to employees and gives them freedom to make decisions independently.

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14
Q

Stakeholders

A

individuals, groups or organisations that have an interest in the performance and achievement of a business

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15
Q

Corporate Social Responsibility

A

Continuous commitment for a business to operate in an economically, socially and environmentally sustainable way (while balancing interests of stakeholders).

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16
Q

Owners

A

individuals who establish, invest and have a shared interest of a business. Goal of earning profits from it’s operations

17
Q

Managers

A

individuals who oversee and coordinate a business’s employees and leads operations to achieve business objectives

18
Q

Employees

A

individuals who are hired by a business to complete work tasks in exchange for money.

19
Q

Customers

A

individuals or groups who interact with a business by purchasing and using it’s goods and services

20
Q

Suppliers

A

individuals or groups who supply materials and other resources to businesses so they can conduct operations.

21
Q

General community

A

individuals and groups who are impacted by a business’s operations and decisions, often because they are located in close proximity to the business.

22
Q

What are the management skills?

A

Communicating, Delegating, Planning, Leading, Decision Making, Interpersonal

23
Q

Communicating

A

creating and exchanging info between people ensuring that it produces the needed response

24
Q

delegating

A

passing authority down the hierarchy to perform tasks or make decisions – responsibility remains with person doing delegation

25
planning
decision making process which is future orientated
26
leading
managers wanting to influence or motivate people in the business to work and achieve business goals
27
decision making
identifying available options and choosing one course of actions from the alternatives
28
Interpersonal
Managements ability to deal with people and build positive relationships with staff
29
Corporate culture
shared values and behaviours practised by the managers and employees within a business
30
Official corporate culture
shared values and beliefs desired by a business, expressed through formal rules and written statements.
31
Real corporate culture
shared values and behaviours that are actually practised within the business by employees and managers. Unwritten rules and habits.