Chapter 1-5 Flashcards

(68 cards)

1
Q

Fire officer 1

A

First step in progressive sequence associated with company officer of an apparatus or can be assigned to supervise a small admin or technical group
Pg 4

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2
Q

Fire officer 2

A

Senior non chief. Serves as a overall supervisor of a multiple unit fire station
Pg 4

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3
Q

The first documented fire in north america occurred in:

A

Jamestown virginia in 1607

Pg 7

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4
Q

Building codes not only govern construction materials but also:

A

Frequently require built in fire prevention and safety measures
Pg 9

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5
Q

In most areas fire services draws its authority from:

A

The governing entity responsible for protecting the public from fire
Pg 10

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6
Q

The chain of command creates a structure for:

A

Managing the dept as well as for directing fire ground operations
Pg 11

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7
Q

The chain of command is used to implement dept:

A

Rules, policies, and procedures

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8
Q

Unity of command is the management concept that:

A

Each fire fighter answers to only one supervisor, and each supervisor answers to only one boss
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9
Q

Span of control:

A

Maximum number of personnel or activities that can by effectively controlled by one individual.
3-7
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10
Q

Division of labor:

A

Organizing an incident by breaking down the overall strategy into smaller tasks
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11
Q

Discipline:

A

Set of guidelines that a dept establishes for firefighters

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12
Q

Four functions of management:

A
Planning 
Organizing
Leading
Controlling
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13
Q

Planning:

A

Developing a scheme, program, or method that is worked out beforehand to accomplish an objective
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14
Q

Organizing:

A

Putting resources together into an orderly functional structured whole
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15
Q

Leading:

A

Guiding or directing in a course of action

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16
Q

Controlling:

A

Restraining regulating governing counteracting or overpowering
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17
Q

Policies are developed to provide:

A

Definite guidelines for present and future actions

Pg 14

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18
Q

Standard operating procedures:

A

Written organizational directives that establish or prescribe specific operational or administrative methods to be followed routinely for the performance of designated operations or actions
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19
Q

The key to improving ethical choices is to have:

A

Clear organizational values

Pg 14

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20
Q

You can improve ethical choices by:

2016 test question

A

Having a code of ethics that is well known throughout the organization
Selecting employees who share the values of the organization
Ensuring that top management exhibits ethical behaior
Having clear job goals
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21
Q

A basic requirement for promotion is that :

A

The candidate must be medically qualified to assume the new job
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22
Q

The municipalities personnel or human resources dept uses two documents to define the KSA that are required for every classified position within the municipality:

A
A narrative job description and a technical class specification
Pg 26
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23
Q

A successful approach for an interpersonal interaction exercise is for the candidate to demonstrate the qualities of an:

A

Extreme supervisor

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24
Q

Fire officers should provide a prompt and accurate report at the start of each workday. This report is provided rom each work location to the batallion or district chief within the first__________ of the reporting time

A

1/4 hour

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25
There are four times in a ff career when major changes occur in how the individual relates to the formal fire dept organization:
1. Completion or probation 2. Promoted from ff to company commander 3. Another promotion perhaps to chief 4. Retirement Pg 45/46
26
James 0 page divided the company officers duties into 3 distinct roles:
Supervisor, commander, and trainer | Pg 46
27
The fire officer can improve his or her effectiveness in handling an unpopular order by:
Determining the story or history behind the order, which would enable the officer to put the directive in perspective Pg 46
28
When faced with an unpopular order, the fire officer should express any concerns and objectives with his or her supervisor:
In private | Pg 46
29
Command presence is the :
Ability of an officer to project an image of being in control of the situation Pg 47
30
Actionable items:
Employee behaviors that require an immediate corrective action by the supervisor Pg 53
31
The standard or evaluating sexual harassment is:
What a reasonable person in the same or similar circumstances would find intimidating, hostile, or abusive Pg 53
32
The 1999 sexual harassmet guideline clearly states:
Employers are liable for the acts of those who work for them i the organization knew or should have known about conduct and took no immediate appropriate corrective action Pg 53
33
Sexual harassment is:
Unwanted uninvited and unwelcome attention an intimacy in a nonreciprocal relationship Pg 53
34
Firefighters have 3 methods for initiating a sexual harassment claim:
Federal government Local government Fire department Pg 54
35
The most common reason local govt is found liable for sexual harassment is:
Failure to investigate a claim | Pg 54
36
The second most common way to lose sexual harassment claims:
Blaming the person who brings the claim | Pg 54
37
Successful communications occurs when:
Two people can exchange information and develop mutual understanding Pg 62
38
Effective communication does not occur unless:
The intended message has been received and understood | Pg 62
39
Feedback completes the communication cycle by:
Confirming receipt and verifying the receiver's interpretation of the message Pg 63
40
When relaying critical information during a stressful even the sender should:
Have the receiver repeat back the key points of the message in his or her own words Pg 63
41
Key points for emergency communication are:
``` Be direct Speak clearly Use a normal tone of voice Hold mic about 2" from your mouth Allow time for repeater system after keying up the mic Use plain english Use common terminology Try to avoid loud background noise Pg 66/67 ```
42
A good practice for radio reports is:
Think first, position the mic, depress the key, take a breath and then send a concise specific message in a clear tone Pg 68
43
A__________ is required by state workers compensation agencies whenever an employee is injured
Supervisors report | Pd 70
44
A chronological of events is a:
Detailed account of activities such as a narrative report of the actions taken at an incident or accident and should be included in the supervisors report. Pg 71
45
A formal communications is:
An official fire dept document printed on business stationery with the fire dept letterhead Pg 72
46
Standard operating procedures:
Written organizational directives that establish or prescribe specific operational or administrative methods to be followed routinely for the performance of designated operations or actions Pg 72
47
Standard operating guidelines:
Written organizational directives that identify a desired goal and describe the general path to accomplish the goal including critical tasks or cautions Pg 73
48
General orders:
Formal documents that address a specific subject policy condition or situation Pg 73
49
Using a written report as a guide a verbal presentation would consist of 4 parts:
``` Getting their attention Interest statement Details Action Pg 76 ```
50
The first step in an incident action plan is:
Understanding the causes of fire fighter deaths and injuries | Pg 86
51
Four steps to improve safety of officer and crew:
Be physically fit Wear seat belts Practice safety through training and personal example Maintain fire company integrity at emergency incidents Pg 87
52
_______ accounts for the largest percentage of traumatic ff deaths:
Collisions | Pg 88
53
Requiring ff to wear seatbelts could reduce ff deaths by____ to_____ each year:
8-12
54
_____ and______ are prime factors that directly cause death while operating in burning buildings, followed by______
Asphyxia, burns, trauma | Pg 89
55
An accountability system typically provides the following components:
a method to identify all personnel who are on scene A method to identify personnel who are in a hazardous area A process to account for personnel quickly when an evacuation order or unusual event occurs A process to ensure that personnel do not go unaccounted for an extended period of time Pg 90
56
The minimum size of an interior work team is:
Two firefighters | Pg 91
57
At least one member if not all should have:
A radio | Pg 91
58
The only situation that truly justifies exposing a ff to a high level of risk is one where:
There is a realistic chance to save a life | Pg 92
59
Preincident plans and current observations are combined to make:
An incident action plan | Pg 92
60
The incident action plan is developed by the incident commander and incorporates:
The overall incident strategy, tactics, risk management evaluation, and organization structure for that particular situation. Pg 92
61
In most situations the exchange of information between the incident commander and the incident safety officer is:
Conducted verbally and quickly at the command post | Pg 93
62
One of the primary responsibilities of an incident safety officer is:
To identify hazardous situations and dangerous conditions at an emergency incident and recommend appropriate safety measures Pg 93
63
The general knowledge requirements for an effective incident safety officer are:
Safety and health hazards involved in emergency operations Building construction Local fire dept personnel accountability system Incident scene rehabilitation Pg 93
64
The protective ensenble for structural firefighting includes:
Turnout coat and pants, boots, gloves, hood, helmet, scba and pass Pg 96
65
Traumatic injuries are the second leading cause of firefighter fatalities. Most of these deaths are caused by:
Vehicle accidents, falls, structural collapse of a burning building Pg 102
66
When reviewing and accident report it is critical to determine:
The root cause of the accident | Pg 105
67
The real value in a postincident analysis is:
The learning process that results from the information obtained during the process Pg 105
68
The fire officer must fulfill 4 roles to provide a safe environment for the fire company and ensure that everyone goes home:
Identify unsafe and hazardous conditions Mitigate or reduce as many problems as possible Train and prepare for the remaining hazards Model safe behavior Pg 105