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Fire Officer > Chapter 6-13 > Flashcards

Chapter 6-13 Flashcards

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1
Q

Scientific management is based on:

A

The breaking down of work tasks into constituent elements: the systematic consolidation of the shop floor’s brain work in a planning department
Pg 113

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2
Q

Taylors proposed 4 principals of scientific management:

2016 test question

A

Replace rule of thumb work methods with methods based on scientific study of the tasks
Scientifically select, train, and develop each worker rather than passively leaving workers to train themselves
Cooperate with the workers to ensure that the scientifically developed methods are being followed
Divide work nearly equally between managers and workers so that the managers apply scientific management principals to planning the work and the workers actually perform the tasks
Pg 113

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3
Q

A theory X manager believes:

A

People do not like to work so consequently they need to be closely watched and controlled
Pg 115

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4
Q

Theory Y manager believes:

A

People do like to work and that they need to be encouraged rather than controlled
Pg 115

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5
Q

Three situations where a fire officer must behave like a theory X manager:

A
  1. When operating at a fire or other high risk activity
  2. When he must take control of a work place conflict
  3. When a fire officer is near the end of a series of negative disciplinary measures
    Pg 115
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6
Q

How can a new fire officer build trust:

A 
Know the fire officer job administrative and tactical
Be consistent
Walk your talk
Support your firefighters
Make fire fighters feel strong
Pg 117
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7
Q

A controlling person demonstrates:

A

High concern for results but a low concern for others

P 117

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8
Q

The accommodating person demonstrates:

A

Low concern for results and high concern for other people

Pg 117

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9
Q

7 steps to effective delegation:

A
  1. Define your desired results
  2. Select the appropriate fire fighter
  3. Determine the level of delegation
  4. Clarify expectations and set parameters
  5. Give authority to match the level of responsibility
  6. Provide background information
  7. Arrange feedback during the process
    Pg 120
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10
Q

One of the best tools to improve time efficiency is:

A

Delegation

Pg 121

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11
Q

An effective leader uses persuasiveness and:

A

Motivation to overcome resistance

Pg 128

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12
Q

3 major leadership styles are traditionally identified as:

A

Autocratic
Democratic
Laissez-faire
Pg 129

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13
Q

A core responsibility of a fire officer is to:

A

Handle emergencies effectively

Pg 130

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14
Q

When giving assignments at the scene the fire officer must:

A

Be clear and concise and ensure that all fire fighters understand their assigned tasks
Pg 132

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15
Q

After every incident the fire officer should:

A

Briefly review the event while still at the scene or as soon as possible after returning to quarters
Pg 133

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16
Q

The first arriving officer provides leadership and direction to responding units by:

A

Implementing the incident management plan

Pg 134

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17
Q

Reinforcement theory:

A

Behavior is a function of its consequences

Pg 15

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18
Q

Four types of reinforcers exist:

A 
Positive reinforcement
Negative reinforcement
Extinction
Punishment
Pg 136
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19
Q

Fire service training must anticipate:

A

High risk situations, urgent time frames, an difficult circumstances.
Pg 142

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20
Q

Training at the company level often includes:

A

Learning how to use new tools and equipment as well as refreshing, reinforcing or updating knowledge and skills that are related to different aspects of the firefighting craft.
Pg 143

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21
Q

Three indicators that training is needed would be:

A

A near miss, a fire ground problem, or an observed performance deficiency
Pg 143

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22
Q

The following qualities make for an effective mentor:

A

A desire to help
Current knowledge
Effective coaching, counseling, facilitating and networking skills
Pg 146

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23
Q

The emphasis of fire station based training should be on the:

A

Safe and effective use of the device or procedure

Pg 147

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24
Q

Psychomotor skill level can be classified into four categories:

A 
Initial
Plateau
Latency
Mastery
Pg 147
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25
Federal regulations mandate that four topics are covered as part of any emergency service training program:
``` Bloodborne pathogens Hazardous Materials SCBA fit testing National incident management systems Pg 148 ```
26
Training has occured when there is an:
Observable change in behavior | Pg 151
27
A good lesson plan satisfies 4 criteria:
``` Organizes the lesson Identifies key points Can be reused Allows others to teach the program Pg 152 ```
28
Education is directed at the individuals ability to________whereas training is aimed at:
Comprehend Training is aimed at practical application Pg 152
29
The fire service has a rich history of striving to reduce the risk of fire in the community. This has been achieved through:
Emergency response, fire safety education, adoption of fire codes, and enforcement of those codes. Pg 206
30
The best method of preventing fire injuries and deaths of course is to:
Prevent fires from starting or reduce the severity of the fire if it does start. Pg 206
31
The fundamental goal of a public safety education program is to:
Prevent injury, death, or loss due to fire or other types of incidents. Pg 209
32
A public safety education program can have 4 objectives:
``` Educate Instruct Inform Distribute information Pg 209 ```
33
CERT groups can provide immediate assistance to victims in their area and:
Collect disaster intelligence that assists professional responders with prioritization and allocation o resources after a disaster Pg 210
34
NFPA publication recommends 3 steps when working wth the media:
Build a strong foundation Use a proactive outreach Use measured responsiveness Pg 214
35
The most important media asset you will ever have is a:
Good relationship with the media | Pg 214
36
The most common situation in which a fire officer would appear as an official spokesperson is an:
Interview | Pg 215
37
Before agreeing to be interviewed, make sure you are:
Authorized to speak on the subject as a departmental spokesperson and be sure you have the appropriate information Pg 215
38
When preparing for an interview in which you want to deliver a specific message, identify no more than:
3 key message points in advance and practice saying them in varied ways Pg 216
39
Public education activities are often performed by a combination of:
Staff personnel and fire companies | Pg 243
40
A fire officer should always take proactive steps to reduce:
The impact off any potential fire emergency that could occur including identifying and correcting conditions that could start or spread a fire, or restrict or prevent occupants from leaving the building. Pg 243
41
The original purpose of a preincident plan was to:
Provide information that would be useful in the event of a fire at a high value or high risk location. Pg 243
42
A high value property contains:
Equipment, materials, or items that have a high replacement value. Pg 243
43
A high risk property has:
The potential to produce a catastrophic property or life loss in the event of a fire. Pg 243
44
A preincident plan is meant to:
Identify in advance the strategies, tactics, and actions that should be taken if a predictable situation occurs, and to make the fire fighters familiar with the building Pg 244
45
Preincident plans can be particularly useful at the company level for:
Practicing initial operations or buildings in the company's district Pg 244
46
Plot plans provide a representation of:
The exterior of a structure, identifying site access, doors, utilities access, and any special considerations or hazards. Pg 244
47
Floor plans are:
Interior views of a building. Rooms, hallways, cabinets, and the like are drawn in the correct relationship to each other in such a plan Pg 244
48
The incident actions plan should be based on the priorities of:
Life safety, incident stabilization, and property conservation, in that order Pg 245
49
The number or required companies is affected by:
Fuel load | Pg 246
50
Fires develop in 4 phases:
``` Incipient Free burn Flashover Decay Pg 246 ```
51
The preincident plan should identify:
Anticipated areas of fire spread | Pg 246
52
The goal of preincident planning is to:
Develop a written plan that would be valuable to both the owner of the building and the fire dept if an incident occurs at that location Pg 247
53
A written report accompanies most preincident plot plans. This report identifies:
The address, type of occupancy, construction type, size of the occupancy, and required water flow for fire fighting operations. Pg 247
54
The authority having jurisdiction for a state fire code is usually the:
State fire marshall | Pg 247
55
The primary advantages of a model code are that the:
Same regulations apply in many jurisdictions and all of the requirements are coordinated to work together without conflicts Pg 248
56
Regulations that applied to a particular building at the time it was built remain in effect as long as it:
Is occupied for the same purpose | Pg 248
57
Built in fire protection systems are designed as:
Tools to assist fire fighters in combating a fire | Pg 249
58
The three components of water based ire protection systems are:
Automatic sprinkler systems, standpipe systems, and fire pumps Pg 249
59
Depending on the usage and climate automatic sprinkler systems may be:
We pipe, dry pipe, deluge, or preaction | Pg 249
60
Standpipes are divided into 3 classes based on their expected use:
Class 1: provides 2 1/2" hose outlets indended for use by fire dept members Class 2: provides 1 1/2" hose coupling with preconnect for occupant use Class 3: provides both Pg 250
61
Carbon dioxide extinguishes fire by:
Displacing oxygen. CO2 is heavier than air | Pg 251
62
The objective of a fire code compliance inspection is to:
Determine whether all existing property is in compliance with all of the applicable fire code requirements. Pg 252
63
5 construction types:
``` 1 fire resistive 2 noncombustible 3 ordinary construction 4 heavy timber 5 wood frame construction Pg 252/253 ```
64
Conducting a fire inspection in a systematic fashion:
``` Circle the area as you park to et a general overview Meet the property owner Begin the inspection at the exterior Conduct an exit interview Write a formal report on the inspection Pg 259 ```
65
The goal for a code compliance inspection in a public assembly occupancy is:
To ensure that all of the access and egress pathways are clear and in good order Pg 261
66
The emergency/disaster management and business continuity plan document is published in 6 parts:
Strategic plan Emergency operations/response plan, prevention plan, mitigation plan, recovery plan, and continuity plan Pg 265

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