Chapter 1: Communication Process And Its Components

Question 1

as the process of sharing meaning in any context

Answer 1

Communication

Question 2

as a systematic process in which people interact with and through
symbols to create and interpret meanings

Answer 2

Communication

Question 3

Communication is a _______ and includes context, participants,
messages, channels, presence or absence of noise, and feedback.

Answer 3

Process

Question 4

is the setting in which communication occurs

Answer 4

Context

Question 5

refers to where communication takes place.
Temperature, lighting, noise level are some factors that affect
communication process.

Answer 5

Physical Context

Question 6

is the relationship that exists between and among
participants. We communicate with our friends, family, workmates, or
strangers. For instance, we communicate differently with our parents or siblings at home and these
changes when we talk to our professor or classmates.

Answer 6

Social Context

Question 7

is the background provided by the previous communication between
participants that influences understanding of the current encounter.

Answer 7

Historical Context

Question 8

includes moods and feelings each person brings to the communication

Answer 8

Psychological Context

Question 9

includes beliefs, values, norms, that are shared by a large group of people

Answer 9

Cultural Context

Question 10

are the people communication – the sender and the
receiver

Answer 10

Participants

Question 11

are encoded or decoded information in a communication
process

Answer 11

Messages

Question 12

carries the message sent by the participants. It is a route
travelled by the message and the means of transportation

Answer 12

Channel

Question 13

is anything that interferes with communication

Answer 13

Noise

Question 14

are sights,
sounds, and other stimuli
in the environment that
draw people’s attention
away from what is being
said

Answer 14

External Noises

Question 15

are
thoughts and feelings that
intervene with the
communication process

Answer 15

Internal Noises

Question 16

are
unintended meanings
aroused by certain symbols
that prevent
comprehension

Answer 16

Semantic Noises

Question 17

is the response to message. This shows how the message sent is heard, seen, and
understood

Answer 17

Feedback

Question 18

is
one-way, non-interactive communication. Examples could include a speech, a television
broadcast, or sending a memo

Answer 18

Linear Model

Question 19

is two-way and interactive. In the transactional model, both parties are
both sender and receiver. It happens in real-time and, generally, they must both be present, even
if it’s via technology such as Skype

Answer 19

Transactional Model

Question 20

encompasses encompasses any form of
communication involving words, spoken

Answer 20

Verbal Communication

Question 21

includes body language, such as gestures,
facial expressions, eye contact, and posture

Answer 21

Non-verbal Communication

Question 22

The sound of our voice,
including pitch, tone and volume are also forms of _________

Answer 22

Non-verbal Communication

Question 23

formal method of communication and
a written document preserved that becomes a permanent record for
future reference. This includes sending of messages, orders or
instructions in writing through letters, circulars, manuals, reports,
telegrams, office memos, bulletins, etc

Answer 23

Written Communication

Question 24

refers to
communication carried out by the use of information
communication technology (ICT)

Answer 24

Mediated Communication/Mediated Interaction

Question 25

occurs within the person, this is sometimes referred to as cognitive or personal communication or “self talk”

Answer 25

Intrapersonal Communication

Question 26

refers to communication that occurs between two persons or more who establishes communicative relationships

Answer 26

Interpersonal Communication

Question 27

is a level of communication wherein the message is intended to a large crowd or an audience.

Answer 27

Public Communication

Question 28

Public communication could be _______, face-to-face message delivery of a speaker to an audience, or it could be _______, using radio or television.

Answer 28

Direct; Inderect

Question 29

A type of communication that does not make use of words but may enhance or change the linguistic code.

Answer 29

Non-verbal Communication

Question 30

One of the biggest misconceptions of the people is that...

Answer 30

...what is being said is more important than how it is being said

Question 31

are the devices used in conveying messages without entirely relying on speech or language.

Answer 31

Non-linguistic Elements of Communication

Question 32

is the study of the relationship between nonlinguistic body motions (blushes, shrugs) and communication

Answer 32

Kinesics

Question 33

is the study of how people use and perceive the physical space around them

Answer 33

Proxemics

Question 34

is the study of smell which is least understood of all the aspects of communication

Answer 34

Olfactics

Question 35

is the study of the use of time in nonverbal communication

Answer 35

Chronemics

Question 36

________is the study of the sense of touch.

Answer 36

Haptics

Question 37

_______ is also the way to communicate with others

Answer 37

Touch

Question 38

is the study of eye movement or eye contact

Answer 38

Oculesics

Question 39

are the objects affect the behavior of communicators during interactions

Answer 39

Objectics

Question 40

are factors like physique, height, weight, hair, skin, color, gender, odors and clothing send nonverbal messages during interaction; thus people give importance to the way they look.

Answer 40

Physical Appearance

Question 41

Just as we need food, water, and shelter, communication accomplish our need to talk to another human being

Answer 41

We communicate to meet needs

Question 42

Because we communicate, we learn who we are and what we can do

Answer 42

We communicate to enhance or maintain our sense of self

Question 43

We greet people, talk and communicate with them in order to meet our social obligation

Answer 43

We communicate to fulfil social obligations

Question 44

Through communication, we develop relationships with other people. We can also deepen and maintain these relationships through communication.

Answer 44

We communicate to develop relationships

Question 45

Some information we get through reading, observations, media, and through communicating with others

Answer 45

We communicate to exchange information

Question 46

We use communication in encouraging and persuading other towards something like motivating a friend to study for an exam

Answer 46

We communicate to influence others

Question 47

The purpose of communication may be trivial or significant but one way of evaluating if the communication is successful is if it has accomplished its purpose

Answer 47

Communication is purposive

Question 48

Communication happens non-stop, even silence communicates something. Therefore, it is imperative that we be aware and conscious of the non-verbal behaviour we constantly send

Answer 48

Communication is continuous

Question 49

Communication may occur spontaneously (without much thought), it could also be based on a learned script, or it could be constructed based on the understanding of a situation

Answer 49

Communication messages vary in conscious encoding

Question 50

In any communication setting, people not only share meanings but also negotiate and enhance their relationships. This plays a role in developing, maintaining, and dissolving relationships

Answer 50

Communication is relational

Question 51

When we communicate we cannot avoid making choices with ethical implications. In communicating, we must recognize some ethical standards

Answer 51

Communication has ethical implications

Question 52

Communicating well is a skill, therefore it can be learned. Simply talking is not communicating. It involves listening, processing thoughts and opinions, and then speaking. This could be acquired through practice

Answer 52

Communication is learned

Question 53

are values that have been instilled in us, we have knowingly or unknowingly accepted them and govern our actions

Answer 53

Ethics

Question 54

Ethical communicators or speakers according to Berko (1995) should:

Answer 54

1. speak with sincerity; 2. not knowingly expose an audience to falsehood or half-truths that can cause significant harm; 3. not premeditatedly alter the truth; present the truth as she or he understands it; 4. raise the listeners level of expertise by supplying the necessary facts; 5. employs message that is free from mental as well as physical coercion; 6. not invent or fabricate information; and 7. give credit to the source of information.

Question 55

Enumerate: COMMUNICATION COMPONENTS

Answer 55

1. Sender 2. Encoding 3. Message 4. Channel 5. Decoding 6. Receiver 7. Feedback 8. Noise 9. Context

Question 56

Enumerate: CONTEXT

Answer 56

1. Physical Context 2. Social Context 3. Historical Context 4. Psychological Context 5. Cultural Context

Question 57

Enumerate: NOISE

Answer 57

1. External Noises 2. Internal Noises 3. Semantic Noises

Question 58

Enumerate: MODEL OF COMMUNICATION

Answer 58

1. The Linear Model 2. The Transactional Model

Question 59

Enumerate: TYPES OF COMMUNICATION

Answer 59

1. Verbal Communication 2. Non-verbal Communication 3. Written Communication 4. Mediated Communication

Question 60

Enumerate: LEVELS OF COMMUNICATION

Answer 60

1. Intrapersonal Communication 2. Interpersonal Communication 3. Public Communication

Question 61

Enumerate: NON-LINGUISTICS ELEMENTS OF COMMUNICATION

Answer 61

1. Kinesics 2. Proxemics 3. Olfactics 4. Chronemics 5. Haptics 6. Oculesics 7. Objectics 8. Physical Appearance

Question 62

Enumerate: FUNCTIONS OF COMMUNICATION

Answer 62

1. Communication is purposive 2. Communication is continuous 3. Communication messages vary in conscious encoding 4. Communication is relational 5. Communication has ethical implication 6. Communication is learned

Question 63

Enumerate: FUNCTIONS OF COMMUNICATION

Answer 63

1. Communication is purposive 2. Communication is continuous 3. Communication messages vary in conscious encoding 4. Communication is relational 5. Communication has ethical implication 6. Communication is learned