Chapter 1 Into To Healthcare

Question 1

AAMA

Answer 1

American Association of Medical Assistants first organization to place emphasis on educational objectives of medical assisting

Question 2

Considered the founder of AAMA

Answer 2

Maxine Williams

Question 4

What are Ma’s

Answer 4

Multiskilled health professionals specifically educated to work in ambulatory settings performing administrative and clinical duties

Question 5

Certificate programs

Answer 5

Often focuses only on development of either clinical skills or administrative skills. 6wks-1yeat

Question 6

Diploma programs

Answer 6

For students interested in a career as medical assistant or used as a stepping stone to other healthcare careers. 6m-1year

Question 7

Degree programs

Answer 7

Preferred by those who want to advance into supervisory or management positions. 8m-2years

Question 8

Accreditation

Answer 8

Review an institution voluntarily undergoes to determine whether its school meets or exceeds standards set forth by an accrediting body

Question 9

2 programs acknowledged by Department of Education that may accredit programs in medical assisting

Answer 9

Commission on Accreditation of Allied Health Education Programs (CAAHEP)

Accrediting Bureau of Health Education Schools (ABHES)

Question 10

Medical assisting curriculum must include what ?

Answer 10

Anatomy and physiology, medical terminology, medical law and ethics, psychology, communications, administrative and clinical procedures

Question 11

ICP

Answer 11

Interprofessional Collaborative Practice

Question 12

4 main content areas identified by ICP

Answer 12

-Values/Ethics for Interprofessional Practice
-Roles/Responsibilities
-Interprofessional Communication
-Teams and Teamwork

Question 13

Scope of Practice

Answer 13

Federal and state regulations and guidelines governing the procedures that medical assistants are allowed to perform

Question 14

Qualities or characteristics required of a professional Medical Assistant

Answer 14

Integrity, empathy, discretion, confidentiality, thoroughness, punctuality, congeniality, proactively, and competence

Question 15

Integrity

Answer 15

Dependable, dedicated to high standards, adheres to a code of values

Question 16

Empathy

Answer 16

Has to ability to be sensitive to or understand the feelings of another individual. Able to stand in another’s shoes and identify what that person is experiencing

Question 17

Discretion

Answer 17

Ability to make sound judgments. Able to make decisions responsibly

Question 18

Confidentiality

Answer 18

Ability to maintain privacy and safeguard patient confidences

Question 19

Thoroughness

Answer 19

Ability to multitask, attention to detail, completing every task can jeopardize patients health if not thorough

Question 20

Punctuality

Answer 20

Arrives at office early and stays until last patient leaves.

Question 21

Congeniality

Answer 21

Ability to get along with all patients. Will be friendly and helpful at all times to patients and coworkers

Question 22

Proactively

Answer 22

Anticipating the needs of physician and patients. I.e- supplies being laid out before procedures

Doing what needs to be done without being asked.

Question 23

Competence

Answer 23

Keeping skills and knowledge current. Continued education

Question 24

Who is the first person a patient has an interaction with in a health care facility ?

Answer 24

Medical Assistants

Question 25

Why is it important to present a confident, professional image ?

Answer 25

It helps put the patient at ease

Question 26

What is Certification ?

Answer 26

Process by which a recognized credentialing agency or professional organization determines that an individual has met the required education or experience criteria

Question 27

CMS

Answer 27

Centers for Medicare and Medicaid Services

Question 28

True or False CMS issued final ruling mandating that only credentialed medical assistants are able to enter orders for a physician in a computerized order entry system

Answer 28

True

Question 29

AAMA

Answer 29

Certified Medical Assistant CMA

Question 30

CEU

Answer 30

Continued Education Units Represents measured increments of training and education that are obtained

Question 31

How many years must you continue education to stay certified

Answer 31

5 years

Question 32

AMT

Answer 32

American Medical Technologist Certifying agency for MA’s, Phlebs, DA’s, Med technologist, medical administrative specialists.

Question 33

RMA

Answer 33

Registered Medical Assistant Credential awarded to candidates who pass AMT certification exam

Question 34

2 grants NHA offers

Answer 34

Certified Clinical Medical Assistant (CCMA) Certified Medical Administrative Assistant (CMAA)

Question 35

Patient Navigator

Answer 35

Helps patients by facilitating their health care needs, encouraging adherence to care plans, and encouraging and coaching patients regarding self management skills Primary source of communication between patients and their providers

Question 36

Ambulatory Care Setting

Answer 36

Clinics urgent cares Physicians offices Rehab centers Patient Centered Medical Homes

Question 37

Provides care for patients recovering from illness or injury

Answer 37

Rehabilitation center

Question 38

Cares for patients who require immediate medical treatment

Answer 38

Urgent care facility

Question 39

Outpatient setting for comprehensive health care services that allows patient to meet a variety of their health care needs in one convenient location

Answer 39

Patient-Centered Medical Home

Question 40

Uses clinical and administrative skills to schedule and assist with patients who require special medical attention

Answer 40

Clinic