Chapter 1-Project Management

Question 1

Process vs project?

Answer 1

process:

• ongoing
• uses existing systems, capabilities
• repetitive

Project:

• temporary
• take place outside the normal process oriented world
• creates a new unique product

Question 2

what are some characteristics of projects:

Answer 2

specific objectives to be met

• start/end dates
• funding limits ie budgets
• one time processes
• created to resolve goals
• customer focused
• ad-hoc: they have clear life cycle
• responsible for the newest and most improved products

Question 3

what are the main outcomes (determinants of success):

Answer 3

• customer satisfaction
• cost-budget
• technical performance
• schedule

Question 4

true/false projects provide a philosophy and strategy for the management of change

Answer 4

true

Question 5

which 2 barriers do projects cross?

Answer 5

functional and organizational

Question 6

what tools do projects use?

Answer 6

planning, organizing and motivating

Question 7

what are the 4 dimensions of success?

Answer 7

-project efficiency
-impact on customers
-business success
-preparing for future
SIFE

Question 8

what are project management maturity models?

Answer 8

used to allow organizaitons to bench mark the test practicies of successful management firms

Question 9

steps of project life cycle

Answer 9

1. conceptualizaiton
2. planning
3. execution
4. termination
   CPET

Question 10

what models do IT projects employ for success

Answer 10

1. system quality
   - information quality
   - use
   - user satistfaction
   - individual impact
   - organization impact