chapter 10 Flashcards
1
Q
what is the most common envelope used in the office
A
No. 10
2
Q
what is included in a memo heading
A
TO:
FROM:
DATE:
SUBJECT:
3
Q
address abbreviations
A
“name”
4
Q
what is the subject line
A
tells the contents of the email
5
Q
notations
A
number of enclosures
6
Q
no punctuation after…
A
salutation
enclosures
complimentary closing
7
Q
what comes after “attention”
A
:
8
Q
what are the common paper dimensions
A
1” margins, 8 1/2” paper
9
Q
full block
A
all lines flush left
10
Q
simplified letter
A
too informal for medical office use
11
Q
proofreading is checking for…
A
spelling
format
grammatical errors
12
Q
editing is checking for…
A
factual accuracy
logical flow
conciseness
clarity & tone
13
Q
active voice is
A
tells us what a person does
subject - verb - object
14
Q
mechanical errors =
A
punctuation
15
Q
what are the 3 types of errors
A
formatting
data
mechanical
