chapters 7, 8, 57

Question 1

what creates the patients first impression of the medical office

Answer 1

the reception area/point of entry

Question 2

why do elderly people feel cold easily

Answer 2

lowered metabolism

Question 3

some people may be allergic to ____ plants, and many are ____ if ingested

Answer 3

live, poisonous

Question 4

what is a disease that can be easily transmitted from one person to another

Answer 4

contagious

Question 5

what can a medical assistant do throughout the day to keep the reception area presentable and inviting at all times

Answer 5

empty trash cans, pick up trash on the floor or furniture

Question 6

what can you do when a patient is smoking near the office and why is it bad

Answer 6

1. politely asking them to refrain from smoking
2. put up a thank you for not smoking sign
   it’s bad because it produced an offensive order and affects the health of other patients

Question 7

how should pediatric offices split their waiting room

Answer 7

well and sick side

Question 8

what guarantees elderly citizens the best possible healthcare regardless of ability to pay, adequate retirement income, and protection against abuse, neglect, and exploitation

Answer 8

the older americans act of 1965

Question 9

what type of patient is not functioning at a normal level and is at a greater risk of getting sick

Answer 9

immunocompromised

Question 10

how early should the person opening the office arrive

Answer 10

30 mins before

Question 11

contagious

Answer 11

disease that spreads from one person to another

Question 12

what is considered infectious waste

Answer 12

1. body fluids
2. human tissue
3. any waste generated in the treatment of patients

Question 13

there is no ____ requirement to allow emotional support animals into places

Answer 13

ADA

Question 14

what animals are more likely to carry rabies

Answer 14

dogs, cats, skunks, raccoons, bats, and foxes

Question 15

a tetanus toxoid is administered for an infectious bite if the patient has not received one in the last

Answer 15

5-10 years

Question 16

what is the main symptom of a choking emergency

Answer 16

inability to speak

Question 17

concussion

Answer 17

jarring injury to the brain

Question 18

hematoma

Answer 18

swelling caused by blood under the skin

Question 19

closed wounds are often called

Answer 19

contusions or bruises

Question 20

common signs of infection in an open wound include

Answer 20

heat, redness, pain, and swelling

Question 21

carpal tunnel syndrome is a disorder linked to

Answer 21

improper hand positioning at the keyboard

Question 22

a touch pad is a

Answer 22

small, flat device that is highly sensitive to touch

Question 23

what is a device used to input printed matter and convert it into a format that is readable by the computer

Answer 23

scanner

Question 24

what is the crispness of images on the monitor and is measured in dot pitch

Answer 24

resolution

Question 25

what is a collection of records created and stored on a computer

Answer 25

database

Question 26

what is a method of sending and receiving messages almost instantly through a network.

Answer 26

email

Question 27

what is another option for large medical facilities to communicate with employees through a network

Answer 27

instant message

Question 28

by sending a message to yourself and using bcc to send it to all of the intended recipients, you can

Answer 28

protect the privacy of all recipients emails

Question 29

do you need to record the equipment that is being replaced by new equipment

Answer 29

no

Question 30

a prescription pad is used once and then must be restocked, so it is an

Answer 30

expendable item

Question 31

durable items are

Answer 31

used indefinitely, until they wear out or become obsolete