Chapter 10 Flashcards
1
Q
Lewins change model
A
unfreezing-motivation to change
changing-learning new way of doing things
refreezing-making new ways normal
2
Q
incremental innovation
A
creations that modify existing ones
3
Q
4 steps in fostering innovation
A
- recognize problems and opportunities
- gain allies, communicate vision
- overcome employee resistance
- execute well
