Chapter 10 Flashcards
1
Q
Characteristics of leaders
A
Desire to succeed Creative Multi talented Assertive Good example
2
Q
Importance of leadership
A
Be successful and make sure objectives are achived
3
Q
Controlling
A
Constant evaluating/monitoring
4
Q
Control prossess
A
Establishment of standards
Set up buget
5
Q
Requirements of successful control
A
Set standards Set sales targets Keep good record Timeliness Strategic placement Co-effective action
6
Q
Leading
A
Directing
Guiding
Supervising
Motivating employees
7
Q
steps in comparing the performance of your buisness with set standards
A
Inform/analyze problems in workers
Reevaluate performance after a time
Select remedial action
Dis/continuation of remedial action
