chapter 10 - april 4th Flashcards

1
Q

is the most visible way that that company communicates its strategies

A

Integrated Marketing Communication (IMC)

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2
Q

defined as ‘an audience-driven business process of strategically managing stakeholders, content, channels, and results of brand
communication programs

A

Integrated Marketing Communication (IMC)

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3
Q
  • Budget available
  • Stage in the product life cycle
  • Type of Product and type of purchase decision
  • Target market
  • Characteristics and consumers readiness to purchase
  • Consumers preferences for various media
  • Regulataions, competitors, and environmental factors
  • Availability of media
  • Push vs pull strategy
A

Factors Affecting Promotional Choices

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4
Q

name types of medium for promotion:

A
  • tv
  • radio
  • magazines
  • newspapers
  • digital social media
  • out of home bill boards
  • direct mail
  • media
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5
Q

Websites
Customer service
Sales
packaging

A

owned media

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6
Q

Advertising

A

paid media

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7
Q

Social sites
Twitter
Youtube
Facebook
Instagram

A

shared media

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8
Q

Word of mouth and PR

A

earned media

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9
Q
  • Coupons
  • Sweepstakes or contests
  • Premiums
  • Samples
  • Loyalty programs
  • Point of purchase displays
A

B2B sales promotion

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10
Q
  • Trade shows and conventions
  • Sales contest
  • Trade and advertising
  • Product demonstration
  • Training
  • Free merchandise
A

B2C sales promotion

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11
Q

AIDA model?

A
  • attention
  • interest
  • desire
  • action
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12
Q
  • Senders first gain attention from consumers
  • A multichannel approach increases likelihood the message will be received
A

attention

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13
Q
  • Customer must be persuaded
  • Want to investigate product/service further
A

interest

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14
Q
  • After customer is aware, they must have desire
  • From i like it - i want it
A

desire

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15
Q
  • Purchase is just one type of action
  • What other actions can consumers be asked
A

action

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16
Q
  • Advertising does not always have an immediate impact
  • Multiple exposures are often necessary
  • Difficult to determine which exposure led to purchase
A

lagged effect

17
Q

list the 5 methods to determine the promotional budget

A
  • Percentage of last year’s sales method
  • Affordable method
  • Competitive parity method
  • Objective and task method
  • Return on marketing investment
  • ROMI method
18
Q

what imc tool is this?

Most visible element of IMC
Extremely effective at creating awareness and generating interest

A

advertising

19
Q

what imc tool is this?

More expensive than other promotion forms
_______ can add significant value which makes the expense worth it

A

personal selling

20
Q

what imc tool is this?

Can be aimed at both end user consumers or channel members
Used in conjunction with other forms of IMC
Can be used for both short-term and long-term objectives

A

sales promotion

21
Q

what imc tool is this?

refers to the marketing techniques which use incentives in order to stimulate sales

A

customer sales promotion

22
Q

what advantage/disadvantage is this medium?

Advantages
- Has wide reach
- incorporates sound and video for elaborate storyteling

Disadvantages
- Has high costs
- Has cluttered airways
- May increase awareness of your competitors brand

23
Q

what advantage/disadvantage is this medium?

Advantages
- Is relatively inexpensive
- Can be selectively locally targeted
- Has wide reach
- Is not limited to the constraints of video

Disadvantages
- Is not likely to attract consumers focused attention like TV does
- Has short exposure periods

24
Q

what advantage/disadvantage is this medium?

Advantages
- Can be very targeted
Reach wider audiences if readers pass them along to others
Post covid world

Disadvantages
- Are relatively inflexible
- Have long lead times

25
what advantage/disadvantage is this medium? Advantages - Are flexible - Are timely - Can localize Disadvantages - Can be expensive in some markets - Can involved loss of control or placement - Have short lifespans
newspapers
26
what advantage/disadvantage is this medium? Advantages - Can be linked to detailed content - Is highly flexible and interactive - Allows for specific targeting Disadvantages - Cannot easily compare costs to other media - Difficult to measure - Can be blocked by software - Consumers tune out easily
digital/social media
27
what advantage/disadvantage is this medium? Advantages - Relatively inexpensive with high production costs - Highly locaized - Offers opportunity for repeat exposure - Easy to change Disadvantages - Is not easily targeted - Has placement problems in some markets - Has very short exposure times
out of home bilboards
28
what advantage/disadvantage is this medium? Advantages - Is highly targeted - allows for personalization Disadvantages - Is relatively expensive - Can be considered junk mail - Environmental considerations
direct mail