Chapter 11 pt 2 - Test 3 Flashcards
1
Q
Disadvantages of the Matrix Structure
A
- Difficult to implement
- Accountability can be undermined
2
Q
Closed Innovation
A
products developed internally
3
Q
Open Innovation
A
Ideas and innovation also arise from external sources
4
Q
Norms
A
appropriate attitudes & behaviors in day-to-day work & interactions
5
Q
How Does Organizational Culture Change?
A
when the environment changes
6
Q
What do when the environment changes
A
A firm must hone, refine, and upgrade to ensure a core rigidity doesn’t emerge
7
Q
Culture Can Help a Firm’s Competitive Advantage If
A
It makes a positive contribution to economic value
creation
8
Q
Strategic Control and Reward Systems Allow managers to
A
- Specify goals
- Measure progress
- Provide performance feedback
9
Q
Input Controls
A
Seeks to define and direct employee behavior through
10
Q
Output Controls
A
Guide employee behavior by defining expected results (outputs)
