Chapter 12 Human Resource Management Flashcards Preview

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Flashcards in Chapter 12 Human Resource Management Deck (28):

Job Analysis

A study of what is done by employees who hold various job titles


Job Description

Summary of the objectives of a job, the type of work to be done, the responsibilities and duties, the working conditions and the relationship of the job to other functions


Job Specifications

Written summary of the minimum qualifications required of the workers to do a particular job



Set of activities used to obtain a sufficient number of the right people at the right time



Process of gathering information and deciding who should be hired, under legal guidelines, to serve the best interests of the individual and the organization


Contingent Worker

Workers who do not have regular, full time employment


Training and Development

All attempts to improve productivity by increasing an employees ability to perform. Training focuses on short-term skills, whereas development focuses on long term abilities


Employees Orientation

Activity that introduces new employees to the organization; to fellow employees; to their immediate supervisors; and to their practices, values and objectives of the firms


On-The-Job Training

Training in which the employee immediately begins his or her tasks and learns by doing or watches other for a while and then imitates them all at the workplace


Apprentice Programs

Training programs involving a period during which a learner works alongside an experienced employee to master the skills and procedures of a craft


Off-The-Job Training

Training that occurs away from the workplace and consists of internal or external programs to develop any of a variety of skills or to foster personal development


Online Training

Training programs in which employees "attend" classes via the internet


Vestibule Training

Training done in schools where employees are taught on equipment similar to that used on the job


Job Simulation

The use of equipment that duplicates job conditions and tasks so that trainees can learn skills before attempting them on the job


Management Development

Training and educating employees to become good managers


Performance Apparsial

An evaluation in which the performance level of employees is measured against established standards to make decisions about promotions, compensation, additional training or firing


Pay Equity

Equal pay for work of equal value


Gender Wage Gap

Difference between wages earned by men and wages earned by women


Fringe Benefits

Benefits such as sick leave pay, vacation pay, pension plans, and health plans that represent additional compensation to employees beyond base wages


Cafeteria Benefits Plan

Benefits plans that allow employees to choose which benefits they want up to a certain dollar amount


Flextime Plan

Work schedule that gives employees some freedom to choose when to work, as long as they work the required number of hours


Core Time

The period when all employees are expected to be at their job stations


Compressed Work Week

Work schedule that allows an employee to work a full number of hours per week in fewer days


Job Sharing

An arrangement whereby 2 part time employees share a full time job


Turnover Rate

A measure of the percentage of employees that leave a firm each year


Employment Equity

Employment activities designed "right past wrongs" by increasing opportunities for minorities and women


Reverse Discrimination

Unfairness that unprotected groups may perceive when protected groups receive preference in hiring and promotion


Human Resource Management

the process of determining human resource needs and then recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organizational goals