Chapter 12 Human Resource Management Flashcards

(28 cards)

1
Q

Job Analysis

A

A study of what is done by employees who hold various job titles

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2
Q

Job Description

A

Summary of the objectives of a job, the type of work to be done, the responsibilities and duties, the working conditions and the relationship of the job to other functions

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3
Q

Job Specifications

A

Written summary of the minimum qualifications required of the workers to do a particular job

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4
Q

Recruitment

A

Set of activities used to obtain a sufficient number of the right people at the right time

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5
Q

Selection

A

Process of gathering information and deciding who should be hired, under legal guidelines, to serve the best interests of the individual and the organization

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6
Q

Contingent Worker

A

Workers who do not have regular, full time employment

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7
Q

Training and Development

A

All attempts to improve productivity by increasing an employees ability to perform. Training focuses on short-term skills, whereas development focuses on long term abilities

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8
Q

Employees Orientation

A

Activity that introduces new employees to the organization; to fellow employees; to their immediate supervisors; and to their practices, values and objectives of the firms

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9
Q

On-The-Job Training

A

Training in which the employee immediately begins his or her tasks and learns by doing or watches other for a while and then imitates them all at the workplace

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10
Q

Apprentice Programs

A

Training programs involving a period during which a learner works alongside an experienced employee to master the skills and procedures of a craft

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11
Q

Off-The-Job Training

A

Training that occurs away from the workplace and consists of internal or external programs to develop any of a variety of skills or to foster personal development

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12
Q

Online Training

A

Training programs in which employees “attend” classes via the internet

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13
Q

Vestibule Training

A

Training done in schools where employees are taught on equipment similar to that used on the job

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14
Q

Job Simulation

A

The use of equipment that duplicates job conditions and tasks so that trainees can learn skills before attempting them on the job

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15
Q

Management Development

A

Training and educating employees to become good managers

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16
Q

Performance Apparsial

A

An evaluation in which the performance level of employees is measured against established standards to make decisions about promotions, compensation, additional training or firing

17
Q

Pay Equity

A

Equal pay for work of equal value

18
Q

Gender Wage Gap

A

Difference between wages earned by men and wages earned by women

19
Q

Fringe Benefits

A

Benefits such as sick leave pay, vacation pay, pension plans, and health plans that represent additional compensation to employees beyond base wages

20
Q

Cafeteria Benefits Plan

A

Benefits plans that allow employees to choose which benefits they want up to a certain dollar amount

21
Q

Flextime Plan

A

Work schedule that gives employees some freedom to choose when to work, as long as they work the required number of hours

22
Q

Core Time

A

The period when all employees are expected to be at their job stations

23
Q

Compressed Work Week

A

Work schedule that allows an employee to work a full number of hours per week in fewer days

24
Q

Job Sharing

A

An arrangement whereby 2 part time employees share a full time job

25
Turnover Rate
A measure of the percentage of employees that leave a firm each year
26
Employment Equity
Employment activities designed "right past wrongs" by increasing opportunities for minorities and women
27
Reverse Discrimination
Unfairness that unprotected groups may perceive when protected groups receive preference in hiring and promotion
28
Human Resource Management
the process of determining human resource needs and then recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organizational goals