Chapter 8 Management And Leadership Flashcards Preview

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Flashcards in Chapter 8 Management And Leadership Deck (27):
1

Planning

Management function that includes anticipating trends and determining the best strategies and tactics to achieve goals and objectives

2

Organizing

Includes designing the structure of the organization and creating conditions and systems in which everyone and everything work together to achieve goals

3

Leading

Creating a vision for the organization and guiding, training, coaching and motivating others

4

Controlling

Establishing clear standards to determine whether or not an organization is processing toward its goals and objectives

5

Vision

Encompassing explanation of why the organization exists and where it is trying to head

6

Values

Fundamental beliefs that guide a business in the decisions they make

7

SWOT analysis

A planning tool used to analyze an organizations strengths, weaknesses, opportunities and threats

8

Strategic planning

Process of determining the major goals of organization and the policies and strategies for obtaining and using resources to achieve those goals

9

Tactical planning

Process of developing detailed, short term statements about what is to be done, who is to do it and how it is to be done

10

Operational planning

Setting work standards and schedules necessary to implement the companies tactical objectives

11

Contingency planning

Preparing alternative courses of action that maybe used if the primary plans do not achieve the organizations objectives

12

Crisis planning

Involves reacting to sudden changes in the environment

13

Decision making

Choosing among two or more alternatives

14

PMI

Listing pluses and minuses and interesting things

15

Too management

Highest level of management, consisting of the president and other key company executives who develop strategic plans

16

Middle management

Includes general managers, divisional managers and branch and plant managers who are responsible for tactical planning and controlling

17

Supervisory management

Managers who are directly responsible for supervising workers and evaluating their daily performance

18

Technical skills

Skills that involve the ability to perform tasks in a specific discipline or department

19

Human relations skills

Skills that involve communication and motivation; they enable managers to work through and with people

20

Conceptual skills

Skills that involve the ability to picture the organization as whole and the relationships among various parts

21

Transparency

Presentation of a companies facts and figures in a way that is clear, accessible and apparent to all stakeholders

22

Autocratic leadership

Involves making managerial decisions without consulting others

23

Participative leadership

Consists of managers and employees working together to make decisions

24

Free rein leadership

Involves managers setting objectives and employees being relatively free to do whatever it takes to accomplish these objectives

25

Transformational leadership

Occurs when leaders can influence other to follow them in working to achieve a desired outcome or goal

26

Transactional leadership

Given power to assign tasks

27

Management

Used to accomplish organizational goals through planning, organizing, leading and controlling people