Chapter 12: The Company Officer II Flashcards Preview

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Flashcards in Chapter 12: The Company Officer II Deck (51)
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1

With this type of government, citizens have direct contact with fire/emergency services then with any other level of government.

Local governments

2

3 levels of local government:

Municipal

County

District

3

Understanding the _______ can influence their organizations effectiveness in accomplishing its mission.

Local lawmaking process

4

What are the 3 levels of state governments?

Legislative

Executive

Judicial

5

A ________ is a state in which the government functions with the common consent of the people. Name the 4 states.

Commonwealth

Kentucky
Massachusetts
Pennsylvania
Virginia

6

Canada is divided into _______ provinces and _______ territories.

10

3

7

Territorial government's power is more limited than those of the ________.

Provinces

8

What are the three branches of the provincial government?

Legislative

Executive

Court system

9

The ________ is the primary agency responsible for the management of the Aboriginal Peoples.

Bureau of Indian Affairs

10

Canada's legislature, call Parliament, has two houses:

House of the Commons

Senate

11

The most apparent difference between the US and Canadian federal government exist in the _______ Branch.

Executive

12

An appointed official called the _______ represents the British sovereign in Canada.

Governor General

13

The true chief executive of the Canadian government is the _________

Prime minister

14

This department provides inert materials for controlling hazmat spill's and signage for long-term traffic control.

Street department

15

This department provides heavy equipment for collapse and trench rescue operations.

Public works

16

This agency provides traffic/crowd control or investigative resources.

Law-enforcement

17

___________ for unified command should be used as the model for response management in the area contingency plan to ensure an effective response.

NIMS-based ICS

18

The ________ was created to integrate federal government prevention, preparedness, response, recovery, and mitigation plans into one all-disciplines, all-hazards approach to domestic incident management.

US National Response Plan

19

The company officer must keep the _______ interests in mind while also considering the _______ best interest.

Organization's

Community's

20

_________ is necessary to maintain complete and documented personnel files.

Evaluation

21

This evaluation is an ongoing process throughout and employee's career.

Formative

22

This evaluation is the command officers final assessment of the individual's performance.

Summative

23

This type of evaluation is at the end of the probationary period, annually as part of a performance review, and for performance improvements or disciplinary purposes.

Summative

24

If the employee is performing at or above level, ________ will help instill pride in the employee.

Recognition

25

If there is a need to correct a work habit, _______ attention to the issue will lessen the effect of the work habit and possibly prevent any future problems associated with the act.

Immediate

26

________ may be justified if an employee is either unable to or unwilling to meet the minimum employment standard.

Discipline

27

Failure to address issues can: (4)

1. Cause other employees to view the supervisor or the organization as being inconsistent with establishing policies

2. Create resentment within the workforce

3. Create the impression that the organization is unwilling to deal with this type of situation

4. Send a message to other employees that nothing will happen to them if they break rules, regulations, policies, and procedures

28

It is likely that the company officer will be the individual who implements change at the ________ level.

Operational

29

What are the 4 stages in the change process?

Denial

Resistance

Exploration

Commitment

30

In the stage of change process, people refuse to believe that the change will affect them.

Denial