Chapter 15 Flashcards
As crime rates fluctuate, police organizations often adapt to address these primary indicators of ___
safety and concern.
Rapid change is often associated with the introduction of ___.
new technology
in policing, ___ can be tied to every level of organizational effort.
money
More obvious effects can be seen in___ and organizational shifts as a result of budget adjustments.
program cuts
The most obvious organizational effects from ___ often occur in agencies where leadership is elected
political meddling
As the demographics of the country change, police organizations will also change to become more ___
diverse
the Supreme Court actions ruling to legalize and recognize same-sex marriages in the landmark case, ___
Obergefell v. Hodges.
body worn cameras and an emphasis on ___ training and fair and impartial policing practices become the emphasis of the day.
de-escalation
it is better to implement change swiftly ___and get the upheavals that follow done and over with
(radical change)
implement changes incrementally over time___so that personnel have an opportunity to adjust to new
realities and requirements.
(gradual change)
Kurt Lewin’s Three-Step Model on Organizational Change involves three sequential steps
Unfreezing, Moving, Refreezing
There are many organizational development (OD) change models; however, most of them approximate the ___ model
traditional action research
the Burke–Litwin model of change explores the various drivers of change and ranks them in order of ___
importance
Three overlapping arguments are commonly made for involving rank-and file officers in the decision-making process:
It heightens morale and commitment, develops democratic skills and habits, makes for better decisions.
___ could be improved by securing what is called diffused and seminal intelligence of the police culture, craft knowledge, street knowledge, or context-specific knowledge
police decision making
Threats to the success of a planned organizational change can take many forms, both___ to the organization
internal and external
the ___ model, examines the influence of officers’ ascribed and achieved status attributes, as measured by their socio-demographic and work experience characteristics.
life experiences/life chances
the ___ model, addresses the effects of officers’ work orientation on their receptivity to planned organizational change.
subculture of policing
the ___ model, asserts that officers’ receptivity to change is a function of their perceptions of the extent to which their agency is prepared for such a change.
organizational/structural
there are three main approaches to change that can
actually trigger negative chemical and neurological changes in people:
Under preparation for change, Motivation for change via either expressed or implied threat, Leading change from the top of an organization without involving or
communicating with lower ranks.
To accomplish organizational change, the police manager needs a combination of ___ to seize the opportunity to make the needed changes.
will and skill
Research suggests that between ___ percent of the time, the major results that were anticipated are not produced.
50 and 80
carefully selected ___ who support the
change process should work with potentially resistant individuals as they move through the change process.
coaches
In order to effect successful organizational change, police managers should accumulate ___and other resources to strengthen their credibility and persuasiveness.
political
