Chapter 15

Question 1

One of the most important experiences that a stylist provides is a ___

Answer 1

Shampoo

Question 2

Often called simply “the shampoo” this first step of the service actually encompasses three different processes: scalp care and massage, shampooing and___

Answer 2

Conditioning

Question 3

what are the two basic requirements for maintaining a healthy scalp

Answer 3

Cleanliness and stimulation

Question 4

When are scalp treatments performed

Answer 4

Before or during the shampoo

Question 5

___ is contraindicated or not recommended for clients with severe uncontrolled hypertension

Answer 5

Massage

Question 6

what factor differs between a relaxation scalp massage and a treatment scalp massage

Answer 6

The products that are used

Question 7

A stylist should recommend a hair or scalp treatment only after having performed a

Answer 7

Hair and scalp examination

Question 8

during a dry hair and scalp treatment a __ which resembles a hooded dryer can be used to help resolve moisture balance in the hair

Answer 8

Scalp steamer

Question 9

Modern anti-dandruff shampoo and conditioners and topical lotion contain antifungal agents that control dandruff by suppressing the growth of the bacteria called

Answer 9

Malessezia

Question 10

brushing massaging or shampooing the scalp is not recommended if the scalp is irritated prior to a chemical or hair color service or before/after a ___ service

Answer 10

Highlighting

Question 11

brushes with ___ bristles have many tiny overlapping layers or scales which clean and add luster to the hair

Answer 11

natural

Question 12

If you encounter a client with any open wounds reddened scalp irritations, abnormal scalp flaking, or infectious disease discontinue the service and refer them immediately and tactfully to a

Answer 12

Physician

Question 13

to be affective a shampoo must remove all dirt oils cosmetics and skin debris without

Answer 13

Adversely affecting the scalp or hair

Question 14

hair should be shampooed

Answer 14

As often as necessary

Question 15

maintaining a good ___ while shampooing will prevent unnecessary muscle aches, back strain, and fatigue

Answer 15

Posture

Question 16

hair that has been lightened colored permed chemically relax or processed with a keratin straightener is called

Answer 16

chemically treated

Question 17

Products are classified as either an alkaline solution or an acidic solution by measuring the amount of ___ in the solution

Answer 17

Hydrogen

Question 18

What type of shampoo can leave the hair dry brittle porous and causes fading in color treated hair

Answer 18

high pH shampoo

Question 19

water is the most abundant and important element on earth and is classified as an

Answer 19

Universal solvent

Question 20

freshwater from lakes and streams is purified by ___ in which matter is allowed to sink to the bottom of the collecting reservoir

Answer 20

sedimentation

Question 21

what is a treatment that passes water through a porous substance such as charcoal or a filter for purification purposes

Answer 21

filtration

Question 22

what chemical is added to freshwater before it enters the public water pipeline for the purpose of providing additional water purification by killing common bacteria

Answer 22

Chlorine

Question 23

what water purification process is used in the manufacture of cosmetics in which water is heated until it becomes a vapor then collected as a liquid

Answer 23

distillation

Question 24

it is important for the stylist to determine if the local water supply to the salon is___because it may affect the outcome of a client chemical services

Answer 24

soft or hard

Question 25

The main ingredient in most shampoos is

Answer 25

water

Question 26

___Water has had impurities such as calcium magnesium and other metal ions removed

Answer 26

deionized

Question 27

ingredients in shampoos as well as other manufactured products are listed on the packaging according to the percentages of each ingredient or in

Answer 27

descending order

Question 28

The second ingredient listed in most shampoos is the ___ or base detergent which contains the surface active cleaning agent

Answer 28

Primary surfactant

Question 29

What term describes the water attracting head of the surfactant molecule

Answer 29

Hydrophilic

Question 30

The lipophilic tail of a surfactant molecule is considered to be___

Answer 30

Oil attracting

Question 31

What are the shampoos that help closed the hair cuticle and our balance to the pH of skin and hair by the addition of citric lactic or phosphoric acid

Answer 31

PH balanced shampoos

Question 32

___ shampoo also known as moisturizing shampoo is designed to make the hair appear smooth and shiny and to improve the manageability of the hair

Answer 32

Conditioning

Question 33

What are two conditioning agents that help restore the moisture and elasticity to the hair shaft

Answer 33

Protein and biotin

Question 34

Products that I do not remove artificial color from the hair are considered to be

Answer 34

Non-stripping

Question 35

___ Shampoos containing special chemicals or drugs that are effective in reducing dandruff or relieving other scalp conditions and make sometimes be prescribed by a physician

Answer 35

medicated

Question 36

Which type of shampoo containing an active chelating agent should be used when the buildup on the hair is evident and prior to all chemical services

Answer 36

Clarifying shampoo

Question 37

What type of shampoo washes away excess oiliness will preventing the hair from drying out

Answer 37

balancing

Question 38

What type of shampoo also known as powder shampoo cleanse is the hair without the use of soap and water

Answer 38

dry

Question 39

____ Shampoos sometimes called soap-free shampoos are formulated with little to no alkaline soap base, are compatible with hair and soft water sources and are known to be sensitive to artificial hair color

Answer 39

sulfate free

Question 40

A___shampoo is designed to re-balance the pH level of your hair by neutralizing any alkali and unwanted residue in the hair

Answer 40

Neutralizing

Question 41

Shampoos that are created by combining the surfactant base with basic color pigment are called

Answer 41

Color enhancing shampoos

Question 42

What type of shampoo is manufactured with artificial protein molecules added to the base to cling to the natural protein in the hair and give it extra strength

Answer 42

keratin

Question 43

What special chemical agents are applied to the hair to deposit protein or moisturizer to help restore the hair strength infuse moisture give hair body and protect hair against possible breakage

Answer 43

Conditioners

Question 44

what substances absorb moisture or promote the retention of moisture in the hair

Answer 44

humectant

Question 45

___Conditioners are products design to penetrate the cortex and reinforce the hair shaft from within while temporarily reconstructing the hair

Answer 45

protein

Question 46

which type of conditioning agent is used after a scalp treatment before styling to remove oil accumulation from the scalp

Answer 46

scalp astringent lotions

Question 47

___Also known as hair masks or conditioning packs are chemical mixtures of concentrated proteins and intensive moisturizers

Answer 47

Deep conditioning treatment

Question 48

a ___draping is also known as a wet draping

Answer 48

shampoo

Question 49

a __strip is less bulky than terry cloth towels and will allow a natural fall to the hair for more precision while cutting

Answer 49

neck

Question 50

when securing a cape as draping for a basic shampoo do not let the cape touch the

Answer 50

clients skin

Question 51

Do not massage or manipulate a client scalp if you detect the presence of

Answer 51

Abrasions

Question 52

During the shampoo procedure apply small quantities of shampoo to the hair beginning at the

Answer 52

hairline

Question 53

When manipulating the scalp during a shampoo begin at the front hairline and work in a

Answer 53

Back-and-forth movement