Chapter 16 Flashcards

(13 cards)

1
Q

Define advertisement

A

Any paid form of non-personal presentation and promotion of a product by an identified sponsor

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2
Q

When developing an advertisement, marketing manager take five major decisions (5 M’s)

A
  • Mission (what is the objective)
  • Money (how much can we spend)
  • Message (what message should we send)
  • Media (what media should we use)
  • Measurement (evaluation of choices)
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3
Q

What 4 types of advertising objectives are there?

A
  • Informative
  • Persuasive
  • Reminder
  • Reinforcement
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4
Q

Through which 3 steps go advertisers when constructing a message?

A
  • Message generation and evaluation
  • Creative development and execution
  • Legal and social issues
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5
Q

What are the 6 steps of media use decision making?

A
  • Desired reach, frequency and impact
  • Choosing among major types of media
  • Alternate advertising options
  • Selecting specific media vehicles
  • Deciding on media timing and allocation
  • Evaluating advertising effectiveness
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6
Q

Define sales promotion

A

Collection of tools to stimulate quicker or greater purchase

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7
Q

Sales promotion has 3 objectives

A
  • Attract new triers
  • Reward loyal customers
  • Increase the repurchase rate of occasional buyers
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8
Q

What are 6 major sales promotion decisions

A
  • Establishing objective
  • Selecting consumer promotion tools
  • Selecting trade promotion tools
  • Selecting business and sales force promotion tools
  • Developing the program
  • Implementing and evaluating the program
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9
Q

Name a number of reasons to sponsor events

A
  • Identify with target market
  • Reinforce perceptions of key brand image associations
  • Enhance corporate image
  • Create experiences and evoke feelings
  • To express commitment toward community
  • To entertain clients or reward loyalty
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10
Q

What 3 aspects make sponsorship successful?

A
  • Choosing appropriate events
  • Designing optimal sponsorship program
  • Measuring the effects of sponsorship
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11
Q

Define a public

A

Any group that has an actual or potential interest in or impact on a company’s ability to achieve its objectives

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12
Q

What functions are carried out by good PR departments?

A
  • Press relations
  • Product publicity
  • Corporate communications
  • Lobbying
  • Counselling
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13
Q

What 6 tasks do marketing public relations (MPR) carry out?

A
  • Launching of new products
  • Repositioning a mature product
  • Building interest in a product category
  • Influencing specific target groups
  • Defending products that have encountered public problems
  • Building a positive corporate image
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