Chapter 18 Flashcards

1
Q

What is the most important element for creating a cost-effective and relatively problem free dental plan?

A

Plan design

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2
Q

What are well-designed dental plans configured to do?

A

Ensure the efficient allocation of benefit dollars by creating incentives for patients and providers to maintain oral health and treat dental disease

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3
Q

What are members free to do in passive PPOs?

A

Members are free to see any dentist they wish

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4
Q

Cost, utilization, and satisfaction among members and providers are greatly affected by how services are (evaluated and rated / classified and paid).

A

Classified and paid

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5
Q

Moving procedures between classes is known as __________.

A

Class shifting

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6
Q

Class shifting for diagnostic and preventive services is (less / more) common than other forms of class shifting

A

Less common

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7
Q

Why is class shifting most widespread for basic restorative services?

A

The restorative services category is more complex and useful in terms of class-shifting opportunities, plus the potential for cost savings is greater.

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8
Q

Why is it especially important to know how non-network providers will be reimbursed under a passive PPO plan?

A

Non-network reimbursement is a primary tool for encouraging greater use of network dentists and holding beneficiaries financially accountable for going out of network.

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9
Q

From the plan perspective, what is the impact of non-network reimbursement approaches?

A

Can affect cost, the plan’s reputation with providers, and network stability.

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10
Q

What is the impact of non-network reimbursement on purchasers?

A

Affects cost and member satisfaction

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11
Q

Payments to non-network dentists are based on the lesser of the_________ or the __________.

A

Dentist’s charge / PPO fee schedule

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12
Q

To collect the difference in their fee and what the plan pays, in most cases dentists are allowed to __________.

A

Balance bill

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13
Q

What metric is a usual, customary and reasonable (UCR) fee based on?

A

A specific percentile level determined by the administrator

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14
Q

A separate fee schedule used for reimbursement to non-network dentists is called __________.

A

Maximum allowable charge or MAC schedule

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15
Q

Along with the rapid growth in the number of enrollees and percent of market share, how else are PPOs changing today?

A

Many purchasers are switching from passive to active PPOs

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16
Q

Active PPOs provide (greater / lesser) options for controlling cost and benefit design.

A

Greater options

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17
Q

Which feature of active PPOs provides greater steerage to lower cost network dentists?

A

Benefit differentials between in- and out-of-network care.

18
Q

When designing or recommending a particular plan design and network, what is it important to consider?

A

The unique characteristics of the purchaser and group

19
Q

Changing from a passive PPO to an active PPO can cause (disruption / interruption) for users of the current plan.

A

Disruption

20
Q

What trade-offs will sponsors and members face in the switch to an active PPO?

A

Active PPOs involve trade-offs among cost, benefit value, and access to network dentists

21
Q

What does the text suggest very cost-sensitive groups would be willing to accept as a trade-off for a more limited choice of dentists?

A

Better benefits at a lower price

22
Q

When changing from a passive PPO to an active PPO, (small, locally clustered groups / large, widely dispersed groups) should have little problem with access issues

A

Small, locally clustered groups

23
Q

Actuarial estimates of utilization and cost are highly dependent on __________.

A

Demographics

24
Q

When budget constraints and price sensitivity are concerns for the sponsor and members, (passive PPOs / active PPOs) are especially effective for controlling cost.

A

Active PPOs

25
(Teachers / Fast-food workers) may be more likely to choose a network provider.
Fast-food workers
26
In considering the benefits philosophy of a plan sponsor, paternalistic sponsors who are concerned about disrupting employees may prefer which type of plan?
A passive PPO or an active PPO with nominal steerage
27
What is a risk that occurs when members pay the majority of the premium cost?
Adverse selection
28
What “incentive” would a plan sponsor use to achieve greater cost savings while keeping the current plan design in place?
The “incentive” approach uses the current plan design as the out-of-network benefit and enhances the in-network benefit
29
What is the objective of the “disincentive” approach?
The “disincentive” approach uses current plan design as the in-network benefit and reduces benefits for out-of-network care
30
What are the most effective plan design elements for incentivizing participants to see network dentists?
Deductibles, annual and lifetime maximums and coinsurance.
31
How is the term illusory benefits defined?
Benefits that may look reasonable on paper but in practice are not available to some beneficiaries
32
Why would the incentive approach using the current benefit design for the out-of-network benefit and enhancing the design for in-network care be viewed as a benefit enhancement for members?
No one would be worse off and all would have the option of obtaining better benefits by seeing a network dentist
33
How would some members view the disincentive approach that keeps the current benefit design for the in-network benefit and reduces benefits for non-network care?
Some members would view this approach as a benefit takeaway, but it may be a necessary strategy to reduce costs.
34
What are three plan considerations for adding PPO benefits for a group with no prior coverage?
Consider a plan that (1) has a low or medium benefit level; (2) includes waiting periods; and (3) does not include coverage for orthodontics
35
What does a maximum rollover allow enrollees to do?
Roll over a portion of their unused annual maximum benefit, up to a limit
36
__________ is a popular new design feature that exempts diagnostic and preventive services from counting against the annual maximum, freeing up dollars to be used elsewhere.
Diagnostic and preventive maximum waiver
37
True or False: A dental accident rider may cover certain necessary procedures at or near 100 percent, but the benefit usually includes a lifetime maximum.
True
38
True or False: Unlike medical services, cosmetic services will be subject to tax and thus are not typically covered under a rider.
True
39
What is the targeted patient population for evidence-based plans?
Patients with conditions that place them at greater risk for dental disease and/or increased severity of existing medical conditions (due to untreated dental conditions)
40
Evidence-based plans often waive (cost sharing / frequency limits / both) for extra cleaning and/or periodontal treatments for pregnant women, those with Type II diabetes, history of cardio-vascular disease, stroke, and other conditions linked to oral health
Both cost sharing and frequency limits