Chapter 2 Flashcards
(46 cards)
A non investment insurance contract =
A contract or policy of insurance.
Includes;
1) General insurance
2) Pure protection = Term life, critical illness and income protection
An interemdairy is someone who
For remunerationm takes up or pursues insurance mediation.
Insurance mediation =
Activities of introducing, proposing or carrying out work preparatory to the conclusion to the contract of insurance.
Firms are to be regulated by the FCA if they carry out the following regulated activities…
Arranging/Advising/Dealing/Assisting
Introducers =
Those who display promotional material products but do not provide any opinion on the product
Conclusion of contract =
Moment when the customer accepts the insurers quotation
Durable medium =
Format that allows for storage of info.
Must be accessible for future reference and allow information to be reproduced without changes.
Group policy =
A person enters into a contract as a legal holder on their own behalf or for others who are, or will become policy holders.
Insurance brokers act 1977
Imposed supervision
Defined a broker
FCA’s strategic objective =
Ensure relevant markets function well
FCA’S Operational objectives
1) Consumer protection
2) Integrity
3) Competition
FCA has a risk based approach which means…
That they will focus on any insurance operations that pose a threat to the successful achievement to their objectives.
FCA overseas the…
FOS and the FSCS
What is the FCA’s three pillar approach?
1) Customers interests are considered in their firms systematic framework
2) Conducting event driven framework for emerging issues
3) Reviewing issues as they happen
What can products and promotions be regaridng the FCA?
Banned.
The PRA uses a judgement based approach and aims to be…
1) Forward looking. Not just in insurance but for different financial markets who will have a different approach.
What are the two main sourcebooks that are relevant to surrounding rules about training and competence?
Senior management arrangements and controls sourcebook
Training and competence rulebook
What does the senior management arrangements systems and control sourcebook set out
High level rules for authorised firms in relation to firms acting on their behalf
Firms should under the senior management arrangements systems and control sourcebook ..
1) Employ personnel with the skills, knowledge and expertise necessary for the discharge of the responsibilities allocated to them
2) Take into account, scale, nature and complexity of its business and the nature and range of financial services and activities undertaken in that course of business
What three main areas does the training and competence sourcebook cover?
1) Assessing competence
2) Maintaining competence
3) Record keeping.
Supervision is critical and employers must make assessment of competence and its maintenance at every stage of an employers development. This includes monitoring…
1) Technical knowledge and its application
2) Skills and expertise
3) Changes in the market
4) Products legislation and regulation
The FCA expects fair treatment of customers throughout the product life cycle including…
pre contract / Post sale / during life / After the life.
Where is the guidance relating to handling of complaints held?
In the FCA handbook: Dispute resolution complaints sourcebook
An eligible complainant is…
1) A consumer
2) A micro enterprise = less than 10 employees and a turnover or balance sheet less than 50 mil
3) A Charity with a turnover less than 6.5 mil
4) A trustee with a net asset value of less than 5 mil
5) A consumer by to let
6) A small business with an annual turnover less than 6.5 mill, less than 50 employees or a balance sheet less than 5 mil
7) A guarantor
