Chapter 2 Flashcards
▪ It is the ability to determine appropriate objectives for a group/organization to ensure appropriate and accurate results.
▪ Determineifobjectivesaremet
▪ Focuses on the output or result of a
performance.
▪ Itisdoingtherightthingdoneattherighttime&
right result
Effective
It is the ability to minimize time and use
of resources in achieving organizational objectives that will yield to a maximum output.
Efficient
Appointed, elected or designated,
Formal
Chosen by group because of age, seniority and personality
Informal
essence of leadership, It provides
direction, It is the ability to see
Vision
ability to obtain followers, compliance or request
Influence
Stand up for her own right without violation those of others.
Assertiveness
An individual makes/do important thing before making a request
Ingratiation
it involves convincing someone of the merits of a detailed plan.
Rationality
individual achieves the goal of influencing other person with threat
Blocking
person gets several co-workers to “back her up” when making a request
Coalition
a promise of punishment in case of non-cooperation
Sanction
involves offering a favour or a personal sacrifice as an incentive for the performance of a request.
Exchange
involves obtaining support from a higher-up to push someone into action.
Upward appeal
ability to efficiently & effectively exercise authority.
Power
Most important kind of power
Bestowed upon the leader by a given position to the hierarchy of an organization
Legitimate
derived from the manager’s ability to give rewards to her subordinates for compliance with her orders or request. This power is ineffective if abused
Reward
based on the leader’s ability to punish subordinates for non-compliance with his directives. least effective form of power
Coercion
It is the power that is highly specific an limited to a particular area in which the expert is trained and qualified
Expert
derived from being well- informed and up-to-dated
Information
ability of the individual to attract others and build loyalty.
Referent
represents the right to expect or secure compliance; back by legitimacy.
Authority
direct supervisory
authority from superior to subordinate.
Line authority
authority that is based on expertise and which usually involves
advising.
Staff authority
