Chapter 2 Flashcards

1
Q

Determine the supply chain performance

A

Supply chain drivers

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2
Q

The drivers of supply chain includes:

A

-Inventory
-Transportation
-Facilities
-Information
-Sourcing
-Pricing

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3
Q

It consists of all raw materials; work in process, and finished goods within a supply chain

A

Inventory

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4
Q

It involves moving inventory from one point in the supply chain to another point

A

Transportation

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5
Q

The six basic modes of transportation are:

A

-Air
-truck(road)
-rail
-ship
-pipeline
-electronic transportation (the newest mode for music, documents, etc.)

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6
Q

It is a place where inventory is stored, manufactured or assembled

A

Facilities

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7
Q

It consists of data and results of analysis regarding inventory, transportation, facilities, customer orders, customers, and funds

A

Information

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8
Q

It is the choice of who will perform a particular supply chain activity, such as production, storage, transportation, or the management of information

A

Sourcing

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9
Q

Determines how much a firm will charge for the goods and services that it makes available in the supply chain

A

Pricing

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10
Q

Barriers of Supply Chain Management

A

-lack of top management support
-non-aligned strategic and operating philosophies
-inability or unwillingness to share information
-lack of trust among supply chain members
-unwillingness to share risks and rewards
-inflexible organizational systems and processes
-cross-functional conflicts
-inconsistent or inadequate performance measures
-resistance to change
-lack of training for new mindsets and skills

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11
Q

Scope of Supply chain activities

A

-sourcing and procurement
-production scheduling and manufacturing
-order processing
-inventory management
-warehousing
-customer service
-distribution
-reverse logistics

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12
Q

The one who used the Four P’s model of marketing mix to define their business strategy for product specification, delivery and promotion

A

Marketing managers and strategists

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13
Q

The term “marketing mix” became popular after _________ published his 1964 article, The concept of the marketing mix.

A

Neil H. Borden

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14
Q

Who proposed a Four P classification in 1960?

A

McCarthy

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15
Q

Four most important P’s of marketing mix:

A

-Price
-Product
-Promotion
-Place

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16
Q

The amount a customer pays for the product

17
Q

Specification and branding

18
Q

all of the communication that a marketer may use in the marketplace, advertising, public relations, personal selling and sales promotion

19
Q

the location where a product can be purchased, distribution channel

20
Q

Is a useful model that identifies three key features of e-business that are enabled through technology, as an extension of the traditional 4P’s marketing model

A

Marketspace Model

21
Q

Is the two-way exchange of information and ideas with the customer through an on-line interface, which enhances the richness of customer relationships and gives rise to new paradigms of product design and customer service, such as internet forums

A

Interactivity

22
Q

Components of Inventory

A

-Cycle Inventory
-Safety Inventory
-Seasonal Inventory

23
Q

Average amount of inventory use to satisfied demand between the receipt of supplier shipments

A

Cycle Inventory

24
Q

It helps counter uncertainty

A

Safety Inventory

25
Build up or counter predictable seasonal variability in demand
Seasonal Inventory
26
Components of Facilities
-Role -Location -Capacity
27
Firm decide Flexibility and dedicate capacity
Role
28
Deciding where the facility locate and execute the supply chain
Location
29
Companies decide to know the facility to know its function
Capacity
30
Components of Sourcing
-In house/Outsource -Supplier Selection -Procurement -Pricing & Economies of Scale
31
Most significant outsourcing decision
In house/Outsource
32
Obtaining goods with the supply
Procurement
33
"Cast all your anxiety to GOD because he cares for you"
1 Peter 5:7
34
Is a key business function that is responsible for acquisition of required materials, services, and equipment
Purchasing
35