Chapter 2

Question 1

2.1 Name the 5 types of bed and explain them.

Answer 1

1. Single: For single occupancy
2. Queen: For double occupancy
3. King: For double occupancy
4. Rollaway:
   - Designed for easy storage & maneuverability with castors
   - Available upon request
   - Charge at a fee base on per room night
5. Baby cot:
   - Available upon request
   - Normally free of charge

Question 2

2.2 Types of Bed Linen

Answer 2

1. Bedspread: A decorative cloth used to cover a bed when it is not in use.
2. Bed Runner: A rectangular piece of fabric placed on top of a bed for decorative purposes
3. Bed Sheet: Usually made of cotton or linen, add a comfortable touch
4. Bed Skirting: Decorative fabric placed between mattress and the box spring of a bed.
5. Bed Topper:

Question 3

2.3 Name the 6 types of Housekeeping Tools and equipment.

Answer 3

1. Caddy Plastic carry case for cleaning solutions, scouring pads, brushes.
2. Cleaning Cloth: In different colour code for general dusting, toilet bowl wiping.
3. Brushes Toilet brush for cleaning toilet bowl and bidet. Deck for scrubbing hard floor.
4. Window Squeegee: A tool with rubber blade used for gathering/removing water from windows and mirrors.
5. Floor Squeegee: A tool with rubber blade used for gathering/removing water.
6. Scrubbing Pads: In different colour code for cleaning hand basin, bathtub, wall, toilet bowl.

Question 4

2.3 Name and Explain the 4 types of mops

Answer 4

1. Dolly: Twisted cotton strands attached to round metal or plastic
   holder. End of strands may be loop for trapping dirt better.
2. Kentucky: Designed for used in large areas. Sewn band provides
   greater control, minimize tangling, loose strings to enhance durability.
3. Flat: Made of polyester, cotton or microfibre. 100% Microfibre enhanced dirt and water pick-up. Spray mop comes with in build cleaning solution.
4. Dust Control: Designed to remove soil and debris from a surface
   without raising dust which may then settle back onto the surface.

Question 5

2.3 Name the 3 types of vacuum cleaners.

Answer 5

1. Upright Vacuum Cleaner
2. Cylindrical Vacuum
3. Back Pack Vacuum

Question 6

2.3 Name the other 4 types of cleaning equipment except for vacuum cleaners.

Answer 6

1. Scrubber/ Polisher
2. Wet Pick-Up Machines
3. Carpet Shampoo Machines
4. Pressure Washers

Question 7

2.5 Name the 4 types of Cleaning Techniques

Answer 7

1. Mopping
2. Dust Mopping
3. Glass Cleaning
4. Carpet Shampoo

Question 8

2.7 What is Detergent?

Answer 8

• a cleaning agent when added to water, loosens and removes dirt. It
  holds the dirt in suspension so as it does not re-deposited on the
  cleaned surface.

Question 9

2.7 What are the 3 types of Detergent?

Answer 9

1. Neutral
2. Acid
3. Alkali

Question 10

2.7 What are the 3 reasons why the removal of dirt from materials and surfaces is necessary.

Answer 10

1. Appearance
2. Hygiene
3. Lifespan

Question 11

2.7 What are the 6 types of Cleaning Agents.

Answer 11

1. Water
2. Multipurpose Cleaners
3. Abrasives
4. Toilet Cleaners
5. Solvent
6. Chlorinated Bleaches

Question 12

2.8 What are the 4 things you need to make sure when handling chemicals safely.

Answer 12

1. Ensure a clean, orderly workplace that improves employees’ health
   and safety.
2. Introduce cost savings through more effective work practices such as
   correct storage, handling, use and disposal procedures.
3. Reduce potential harm to the environment.
4. Maximise product performances.

Question 13

2.8 What are 5 different information you can find in Safety Data Sheets?

Answer 13

1. Product & Company Identification
2. Hazards Identification
3. Composition/Information on Ingredients
4. First Aid Measures
5. Fire Fighting Measures

Question 14

2.8 Safety Data Sheets are meant for who?

Answer 14

1. Employees who may be occupationally exposed to a hazard at work.
2. Employers who need to know the proper methods for storage etc.
3. Emergency responders such as fire fighters, hazardous material crews,
   emergency medical technicians, and emergency room personnel