Chapter 2 Definitions Flashcards

1
Q

vision statement

A

a concise statement that describes the ideal state to which an organization aspires

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2
Q

mission statement

A

a written expression of an organization’s philosophy, purposes, and characteistics

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3
Q

planning

A

a type of decision-making process in which a course of action is determined in order to bring about a future state of affairs

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4
Q

strategic planning

A

a type of planning that involves critical self-examination to bring about organization improvement

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5
Q

accreditation

A

formal recognition provided to an organization or one of its programs indicating that it meets certain prescribed quality standards

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6
Q

joint commission on accreditation of healthcare organizations (JCAHO)

A

the oldest and largest health care standards organization in the country. JCAHO accredits ambulatory health care facilitiies

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7
Q

commission on accreditation of rehabilitation facilities (CARF)

A

a nonprofit agency that sets quality standards for rehabilitation services & facilities

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8
Q

forecast

A

a prediction of future conditions based on various statistics & indicators that describe an athletic program’s past and present situations

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9
Q

WOTS UP analysis

A

a data collection & appraisal technique designed to determine an organization’s strength, weaknesses, opportunities, and threats in order to facilitate planning

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10
Q

operational plan

A

a type of plan that defines organizational activities in the short term, usually no longer than two years

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11
Q

policy

A

a type of plan that expresses an organization’s intended behavior relative to a specific program subfunction

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12
Q

process

A

a collection of incremental and mutually dependent steps designed to direct the most important tasks of an organization

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13
Q

procedures

A

a type of operational plan that provides specific directions for members if an organization to follow

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14
Q

practice

A

the action that takes place in response to administrative problems

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15
Q

PERT (program evaluation & review technique)

A

a method of graphically depicting the time line for * interrelationships of different stages of a program

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16
Q

Gannt Chart

A

a graphic planning & control technique that maps discrete tasks on a calender

17
Q

agreement-trust model

A

a model that indetifies & types the most important people in developing support for a plan

18
Q

allies

A

persons who support a particular program but dispute the implementation of a plan related to that program

19
Q

opponents

A

persons who support a particular program but dispute the implementation of a plan related to that program

20
Q

bedfellows

A

persons who exhibit support for a particular plan but who have a history of untrustworthy behavior & vacillation

21
Q

adversaries

A

person’s who are unsupportive of both a program & a particular plan related to the program

22
Q

proceedings

A

a book containing the abstracts or outlines of each speaker’s presentation

23
Q

program evaluation

A

a systemic & comprhensive assessment of the worth of a particular program

24
Q

internal chart audit

A

a patient records review technique performed by the sports medicine staff as part of a quality-assurance program

25
external chart audit
a patient records review technique, performed by an accreditation agency or a payer, intended to ensure that patient care is appropriate & meets certain minimum standards
26
carrier
charge-based providers contracted by the federal government charged with reviewing Medicare claims made by physicians or other health care providers
27
intermediary
cost-based providers contracted by the federal government & charged with reviewing Medicare claims made by hospitals
28
summative evaluation
an assessment designed primarily to describe the effectiveness or accomplishments of a program
29
formative evaluation
an assessment designed primarily for improvement of a program
30
external evaluators
experts not affliliated with an organization who are retained to assess the various progams within the organization
31
goals
general statements of program intent
32
objectives
specific statements of how a program intends to accomplish a particular goal
33
criteria
auantifiable measures used to determine whether a particular objective has been accomplished
34
outcome assessment
an evaluation method used in health care that seeks objective evidence that the care provided by the athletic trainer enhanced a patient's functional ability