Chapter 2: Multicultural Counseling and Therapy Flashcards

1
Q

The client/therapist interchange between Dr. D and Gabriella presented in Chapter 2 provides the reader with a good example of a multiculturally competent therapist addressing a concern of a client from another cultural group.

T/F

A

F

The therapy session between Dr. D and Gabriella shows how important it is for mental health professionals to be aware of and sensitive to cultural differences.

They say that the White therapist and Gabriella, a Latina client, have very different ideas about how the world works. These differences show that the therapist thinks the human condition is the same for everyone. They also show that people think disorders are the same in all societies. Dr. D didn’t know much about Latina/o culture or how to get things done. Dr. D also missed clinical clues that the client gave him or her. He didn’t seem to know how social and political forces affected the lives of people in this marginalized group, and he wasn’t open to the limits of his job.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Homo sapiens share many similarities such as: SATA

a. biological factors
b. physical similarities
c. common life experiences such as birth, death, love, sadness
d. self-awareness
e. the ability to use symbols such as language

A

a, b, c, d, e

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

When counselors unwittingly impose monocultural standards without regard for differences in race, culture, gender, and sexual orientation, they may be engaging in:

a. fair and equitable practice
b. cultural competent practice
c. cultural oppression
d. none of the above

A

c

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

“ _ _the _ _” often happens when the norms and values of Western European concepts of mental health are imposed universally upon culturally diverse clients.

A

“Blaming the Victim”

The authors emphasize that there is the very real danger of cultural oppression, resulting in “blaming the victim” when the norms and values of Western European concepts of mental health are imposed universally upon culturally diverse clients.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Define etic and emic perspectives.

A

Etic: A culturally universal point of view, which means that ideas can be seen as universal and useful in all cultures.

Emic is a culturally specific point of view, which means that a person’s lifestyle, cultural values, and worldview affect how they act and how they express themselves.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Most of the mental health disorders in the DSM-5 are transcultural, meaning the symptoms manifest with similar presentations across cultures, making diagnosing more systematic.

T/F

A

F

As was the case in the transcript between Dr. D and Gabriella, Dr. D’s training has taught him that disorders like panic attacks, depression, schizophrenia, and sociopathic behavior happen in all cultures and societies, and that diagnosing and treating them doesn’t need to change much. This kind of training teaches that Western ideas of what’s normal and what’s not can be taken as universal and can be used in any culture.

However, this is an example of etic or culturally universalistic thinking.

Many multicultural psychologists work from an emic position, which means they think in a way that is culturally specific, and they question these assumptions. In the case of Gabriella, they say that lifestyles, cultural values, and worldviews affect how behavior disorders show up and how they are diagnosed. Also, they say that all theories of human development come from a particular culture and that using Euro-American standards of what is normal and what is not may be biased and tied to that culture.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What might be some characteristics of cultural incompetence? SATA

a. insensitivity to needs of culturally diverse clients
b. demonstrate arrogant or contemptuous attitudes
c. have little understanding of their own cultural biases and prejudices
d. do not accept or respect cultural differences
e. discriminatory practices

A

a, b, c, d, e

In the section about how cultural incompetence can cause harm, the authors list several things that a bad therapist does. They think, though, that even though people have different ideas about what cultural competence means, most of us can recognize cultural incompetence when we see it. They go on to say that we can tell this by its “horrendous results” or by the human toll it takes on our clients who are already at a disadvantage. Multicultural experts have said very bad things about counselors and mental health professionals who were trained in the West: (a) They don’t care about the needs of their clients from different cultures, don’t accept, respect, or understand cultural differences, are rude and disrespectful, and don’t know much about their biases. They also say that discriminatory practices in mental health delivery systems are deeply rooted in how services are set up and how they are given to minority groups. These practices show up in biased diagnoses and treatments, signs of danger, and the kinds of people who make decisions.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Which of the following is likely to be a perspective of a culturally competent helping professional?

a. The role of counselor should be broadened to include teaching, consulting, and advocacy.
b. Providing advice and suggestions are not effective forms of helping with people of color.
c. The problems that people of color experience with discrimination and racism are beyond the scope of counseling practice.
d. An individualistic counseling approach is the most effective form of meeting the needs of people of color.

A

a

Multicultural Therapy (MCT) is a way to help people and a process for doing so. It expands the roles that counselors can play and the skills that are considered helpful and appropriate in counseling. Most of the time, the more passive and objective approach that therapists take in clinical work is seen as just one way to help. Also, in addition to the usual counselor or therapist role, teaching, consulting, and advocacy can be done.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

The basic building blocks of cultural competence in clinical practice are _ _, and _ _.

a. acceptance; diversity; awareness
b. knowledge; skills; awareness
c. openness; awareness; acceptance
d. none of the above

A

b

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

How would you respond to the statement “There is only one race, the human race”?

A

On one side are the ideas that each person is unique and that the individual is the psychosocial unit of operation. On the other hand, some people think that all clients are the same and that counseling and therapy goals and methods are the same for all groups. The authors say that if this last approach is taken to its logical conclusion, it almost assumes that people of color are White and that race and culture don’t matter in counseling and psychotherapy. Statements like “There is only one race, the human race” and “Aside from your race or culture, you are no different from me” show a tendency to avoid acknowledging how race, culture, and other group dimensions can affect identity, as well as values, beliefs, behaviors, and the way people see the world.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

The Latin expression “ataque de nervios,” or attack of the nerves, is basically the same as the American expression of a panic attack and should be treated similarly.

T/F

A

F

The conversation between Dr. D and Gabriella shows how dangerous it is to assume that the way symptoms show up matches the way they are named in the West. For example, when Gabriella uses the word “ataques” to describe her emotional outbursts, crying, feeling faint, somatic symptoms (“heat rising in her chest”), feeling of depersonalization (like nothing is real) and loss of control, a Western-trained counselor or mental health professional may very likely call it a panic attack.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Identify some of the competencies needed in competent multicultural counseling. SATA

a. therapist awareness of one’s own assumptions, values, and biases
b. understanding the worldviews of culturally diverse clients
c. developing culturally appropriate intervention strategies and techniques
d. being “color blind” and diminishing the effect of culture

A

a, b, c

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Cultural humility is described as which of the following?

a. a way of doing
b. a way of cultural awareness
c. a way of assessing
d. a way of being

A

d

Another important trait for effective multicultural counseling seems to be cultural humility. In fact, cultural humility seems to be more of a “way of being” than a “way of doing,” which is how cultural competence has been defined. This may show up as a respect for others, an egalitarian attitude, and less superiority over clients. This is called a “other-orientation” instead of a self-focused one.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

: Multicultural counseling can be defined as both a _____________ and a _____________.

A

helping role; process

Multicultural counseling and therapy can be thought of both as a way to help people and as a process that uses methods and sets goals that are in line with the clients’ life experiences and cultural values. It acknowledges that a client’s identity has individual, group, and universal parts, and it encourages the use of both universal and culture-specific roles and strategies in the healing process. It also strikes a balance between the importance of individualism and collectivism in assessing, diagnosing, and treating clients and client systems.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Identify the three levels of the Tripartite Framework for Understanding Multiple Levels of Identity. Provide a definition and example of each level.

A

Individual Level, Group Level, and Universal Level are the three levels.

Individual Level: All people have individual uniqueness. One example is a personal story about being picked on at school. At the level of the individual, each person who is bullied will experience it in a different way.

Group Level: Being in a group means having similar experiences and traits. One example of a Group Level belief is the idea that family needs are more important than individual needs.

Universal Level: We are all people. One example is that we all know what it’s like to be born.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

“Be your own person” will be welcome counsel for individuals from collectivistic cultures allowing them to finally meet their goals to gain independence.

T/F

A

F

The authors say that many therapists take an individualistic approach and value individuality, autonomy, and independence. As with Dr. D and Gabriella, Dr. D tells Gabriella that it is more important for her to choose what she wants than to worry about what her parents want. Western European ideas about mental health stress how important it is to be independent and “your own person.” This is because independence leads to healthy growth and maturity, while dependence (in Gabriella’s case, “pathological family enmeshment”) does not. The authors say that Dr. D doesn’t take into account that in many collectivistic cultures, like Latino or Asian American, independence may be seen as a bad thing and interdependence as a good thing.

16
Q

In the arena of cultural knowledge, which areas of competencies are important to have to be a culturally competent counselor? SATA

a. knowledgeable and informed on a number of culturally diverse groups
b. knowledgeable about diverse groups one might work with
c. specific knowledge and understanding of generic characteristics of counseling and therapy
e. knowledge about sociopolitical background of clients
f. knowledge about institutional barriers that prevent some diverse clients from utilizing services

A

a, b, c, d, e

17
Q

As a counselor, what stereotypes, perceptions, and beliefs about culturally diverse groups do you personally and professionally hold that may hinder your ability to form a helpful and effective relationship? This is a question you may ask if you are attempting to develop which component of cultural competence?

a. cognitive empathy
b. skills
c. knowledge
d. awareness

A

d

Awareness is the part of developing cultural competence that means understanding stereotypes, ideas, and beliefs about groups from different cultures. As the authors say, the therapy session between Dr. D and Gabriella shows how important it is for mental health professionals to be aware of and sensitive to cultural differences.

18
Q

The three levels of ___________, ___________ and ___________ are the most important levels of identity to consider when working with a client.

A

individual; group; universal

A holistic approach to understanding personal identity demands that we recognize all three levels of identity: individual (uniqueness), group (shared cultural values and beliefs), and universal (common features of being human). Psychology has historically ignored the group level and prized the individual level, which represents a culture-bound and potentially oppressive practice.

19
Q

Describe some of the implications for clinical practice you have learned from this chapter.

A
  1. Know that multiculturalism is a broad term that includes race, culture, gender, religion, sexual orientation, age, disability, and so on.
  2. When working with people from different cultures, try to find both culturally specific and universal ways to help.
  3. Know that people of color, gay/lesbian people, women, and other groups may see mental illness/health and the healing process differently than Euro-American men do.
  4. Don’t ignore differences and force the usual way of helping on groups from different cultures. This could be considered cultural oppression.
  5. Keep in mind that Euro-American healing standards come from a culture and may be tied to that culture. As long as counselors and therapists see Euro-American standards as normal, they might think that other people are weird.
  6. Understand that the idea of cultural competence is broader and more important than the traditional idea of clinical competence. Don’t think that “good counseling is good counseling” because that’s not true.
  7. If you want to work with the different kinds of people who live in our world, you have to play roles other than those of a traditional counselor.
  8. Use methods that work well with the clients’ lifestyles and cultural norms.
  9. Know that being open to other cultures and having cultural humility are important parts of being a good multicultural counselor.
20
Q

Most of the psychological research has been conducted on 5% of the world’s population.

T/F

A

T

21
Q

Identify some of the ways a culturally competent counselor may supplement the conventional role of therapy. SATA

a. having a more active helping style
b. being focused on changing environmental conditions rather than focus on changing the client
c. serving as a consultant
d. serving as a change agent
e. serving as a teacher or advocate

A

a, b, c, d, e

The authors state that if you are planning to work with the diversity of clients in our world, you must play roles other than that of the conventional counselor. They add that part of cultural competence involves systemic intervention, such roles as consultant, change agent, teacher, and advocate supplement the conventional role of therapy.

22
Q

The inclusive definition of multiculturalism believes that:

a. Race is the only reference group included in the definition.
b. Culture is the only reference group included in the definition.
c. Reference groups related to race, ethnicity, sexual orientation, gender, age, and socioeconomic status are included in the definition.
d. None of the above.

A

c

23
Q

The term ___________ ___________is the ability to engage in actions or create conditions that maximize the optimal development of client and client systems.

A

cultural competence

Multicultural counseling and therapy is both a way to help people and a process that uses methods and sets goals based on the clients’ life experiences and cultural values. It acknowledges that a client’s identity has individual, group, and universal parts, and it encourages the use of both universal and culture-specific roles and strategies in the healing process. This balances the importance of individualism and collectivism in assessing, diagnosing, and treating clients and client systems. Thus, cultural competence is the ability to take actions or make conditions that help clients and client systems grow in the best way possible.

24
Q

Define the difference between cultural competence and cultural humility.

A

The authors report that cultural humility appears more like a “way of being” rather than a “way of doing,” which has characterized cultural competence.

To clarify the difference, with “cultural competence” the authors are referring to the virtues and dispositions inherent in the attitudes that counselors hold toward their clients. Whereas “cultural humility” refers more to the acquisition of knowledge and skills used in working with clients. This includes the attitudinal components of respect for others, an egalitarian stance, and diminished superiority over clients means an “other-orientation” rather than one that is self-focused (concern with one’s expertise, training, credentials, and authority).

25
Q

Effectiveness is most likely enhanced when the therapist uses therapeutic modalities and defines goals that are consistent with the life experiences and cultural values familiar to the counselor.

T/F

A

F

Effectiveness is most likely enhanced when the therapist uses therapeutic modalities and defines goals that are consistent with the life experiences and cultural values of the client.

26
Q

A culturally competent counselor should be able to: SATA

a. generate a wide variety of verbal and nonverbal helping responses
b. communicate (send and receive both verbal and nonverbal messages) accurately and appropriately.
c. exercise institutional intervention skills on behalf of clients when appropriate
d. anticipate the impact of their helping styles and of their limitations on culturally diverse clients
e. play helping roles characterized by an active systemic focus, which leads to environmental interventions

A

a, b, c, d, e

27
Q

A holistic approach to personal identity demands that we recognize levels of identity to include

a. familial, societal, and group
b. individual, group, and universal
c. cultural, group, and universal
d. individual, group, and vocational

A

b

28
Q

According to the Multicultural and Social Justice Counseling Competencies (MSJCC), multiculturalism leads to _________ ___________ initiatives and actions.

A

social justice

29
Q

Name and define the three components of cultural competence.

A

(a) attitudes/beliefs component—an understanding of one’s own cultural conditioning that affects the personal beliefs, values, and attitudes of a culturally diverse population;
(b) knowledge component—understanding and knowledge of the worldviews of culturally diverse individuals and groups; and
(c) skills component—an ability to determine and use culturally appropriate intervention strategies when working with different groups in our society.

30
Q

True/False

The individual and group levels have traditionally been the focus of psychology, and mental health professionals in particular.

A

F

Psychology, and especially mental health professionals, have mostly focused on either the individual or the universal level of identity, giving the group level less attention. There are a few reasons why this is the case. First, our society was built on the idea of rugged individualism, and we have always valued freedom, independence, and being one of a kind. Second, the universal level is in line with the history and tradition of psychology, which has always tried to explain human behavior by looking for universal facts, principles, and laws.

31
Q

What are some of the attitudinal components of respect for others? SATA

a. egalitarian stance
b. diminished superiority
c. ethnocentricism
d. other orientation
e. self focus

A

a, b, d

The authors refer to the attitudinal components of respect for others, an egalitarian stance, and diminished superiority over clients means an “other-orientation” rather than one that is self-focused

32
Q

The authors define cultural competence as the ability to engage in actions or create conditions that

a. maximize independence form dominant society and inherent racism
b. maximize the optimal development of client and client systems
c. maximize acculturation into dominant society for optimum functioning
d. all of the choices are correct

A

b

33
Q

From what point of view do culturally responsive psychologists operate?

a. etic
b. emic
c. cultural distress
d. collectivistic awareness

A

b

Many culturally responsive psychologists operate from an emic position. They argue that lifestyles, cultural values, and worldviews affect the expression and determination of behavior disorders. They stress that all theories of human development arise within a cultural context and that using the EuroAmerican values of normality and abnormality may be culture-bound and biased.

34
Q

Differentiate between cultural universality and cultural relativism.

A
  • Proponents of cultural universality focus on disorders and their consequent treatments and minimize cultural factors
  • Proponents of cultural relativism focus on the culture and on how the disorder is manifested and treated within it.
  • Both views have validity. It would be naive to believe that no disorders cut across different cultures or share universal characteristics. Likewise, it is naive to believe that the relative frequencies and manners of symptom formation for various disorders do not reflect the dominant cultural values and