Chapter 2: Terminating Employees

Question 1

Who is often the responsibility to terminate support staff after discussion with the providers?

Answer 1

Practice Manager.

Question 2

What establishes the groundwork for a termination and will remove emotion from the situation?

Answer 2

The written performance evaluation.

Question 3

Some serious circumstances such as theft, breach of PHI, filing fraudulent insurance claims, treats, harassment or placing a patient in jeopardy are causes for?

Answer 3

Immediate Dismissal.

Question 4

What is the first point when an immediate dismissal is necessary?

Answer 4

Inform the employee in private and be direct and firm in identifying the reason for the dismissal.

Question 5

What is the second point when an immediate dismissal is necessary?

Answer 5

Accompany the employee to their workstation to retrieve any personal items.

Question 6

What is the third point when an immediate dismissal is necessary?

Answer 6

Collect any security passes, items in the employee’s possession belonging to the practice.

Question 7

What is the fourth point when an immediate dismissal is necessary?

Answer 7

Don’t allow the employee to finish their work for the day and escort them out.