Chapter 2 - Travel and Tourism Flashcards

(44 cards)

1
Q

what is tourism

A

it is the temporary movement of people from one place to another from where they live and work

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2
Q

who are tourists

A

tourists are people that travel from one lace to another from where they live and work

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3
Q

what does destinations mean?

A

it means the place of arrival

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4
Q

what does facilities mean ?

A

places of enjoyment

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5
Q

what are the two main categories in the travel and tourism industry?

A

travel agencies and attractions

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6
Q

what is a travel agency?

A

a travel agency is a business that sells travel products to customers

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7
Q

what are some examples of travel agencies

A

chan brothers , SA tours and CTC Travels

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8
Q

what are the products that the agency sells ?

A
  1. visa applications
  2. holiday packages
  3. travel insurance
  4. advice on the destination
  5. tickets for flights , coaches and cruises
  6. travel itineraries
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9
Q

what are tour operators

A

they sell and design travel products

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10
Q

what are tour agents and what do they do ?

A

they are people who sell the travel products to customers in the agency. They help to create and find suitable holiday packages for customers.

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11
Q

what are tour guides

A

A tour guide leads tourists or tour groups around the country by sightseeing tours and visiting attractions.

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12
Q

what must the tour guide do

A

They have to be knowledgeable about the attractions and they need to look out for the safety of the tourists.

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13
Q

what happens if a tourist in a tour group does not understand English

A

the tour guide has to teach the tourist on how to speak to the locals

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14
Q

what happens If the tourist does not know the directions

A

the tour guide would need to teach the tourist how to use digital maps .

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15
Q

what are the 4 main attractions

A
  1. nature and park reserves
  2. historical and cultural attractions
  3. commercial attractions
  4. events
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16
Q

what type of attraction can Tourists and locals visit these attractions if they are nature lovers or they are interested in learning about nature.

A

parks and nature reserves

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17
Q

what type of attraction can tourists and locals visit if they are interested in animals and their natural habitat

A

zoos and aquariums

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18
Q

what are some examples of parks and nature reserves

A
  1. east coast park
  2. bukit timah nature reserve
  3. MacRitchie reservior
  4. botanic gardens
19
Q

what are some examples of zoos and aquariums

A
  1. singapore zoo
  2. river safari
  3. S.E.A Aquarium
  4. night safari
  5. bird park
20
Q

what type of attraction can locals and tourists visit to understand more about Singapore’s culture and traditions

A

historical and cultural attractions ( museums )

21
Q

what are some places that they can visit if they want to understand more about Singapore’s culture and traditions

A
  1. National museum of Singapore
  2. National galley
  3. Singapore art museum
22
Q

where can people go if they want to learn more about the immigrants.

A

they can visit :

  1. Chinatown ( about chinese immigrants )
  2. Joo Chiat ( about the eurasian immigrants )
  3. Little india ( about the indian immigrants )
  4. kampong glam ( about the malay immigrants )
23
Q

what are commercial attractions ?

A

These are attractions that are places of interest that are created to satisfy the visitor’s needs for leisure activities.

24
Q

what are integrated resorts ?

A

Integrated resorts offer a wide range of attractions that include hotels , food and beverage outlets , shopping malls & theme parks.

25
name the 2 resorts here in Singapore
1. resorts world sentosa | 2. marina bay sands
26
what are theme parks?
Theme parks are places where you can go on rides and enjoy activities. These are made for visitors to have a fun and exciting experience.
27
examples of theme parks
1. wild wild wet at downtown east 2. universal studios Sentosa 3. adventure cove at Sentosa
28
what are shopping districts
they are not shopping centers but they are places in Singapore that caters the shopping needs.
29
what are some famous shopping belts
1. orchard road 2. mustafa 3. bugis street 4. arab street
30
why do visitors come to singapore for events
they come here to participate in events and activities like dances , concerts, competitions , dramas
31
what is the performing arts
these are events that involve staged performances that engage a live audience and these performances are usually in large spaces like the esplanade
32
what are some examples of the performing arts
1. dramas 2. concerts 3. musicals 4. dances
33
what are festivals for
they are held to commemorate the unique aspects of the country or community
34
what are some festivals that are held here in Singapore
1. Deepavali 2. Chinese new year 3. Hari Raya Adilfitri 4. Christmas 5. Singapore food festival 6. Singapore international festival of arts
35
what type of event do athletes or anyone who is interested in sports
sporting events
36
what are sporting events
they are mostly competitive sports events that are organised to to draw competitors from all over the world
37
what are some examples of sporting events
1. Olympic Games | 2. Sea games
38
what does MICE refer to
it refers to a type of tourism where large groups come together from all over the world
39
what does the M represent in MICE and what are they for
Meetings - they are used when people come together for the same purpose. Example for a religious gatherings or training sessions
40
what does the I represent in MICE and what are they for
Incentives - they are used as travel benefits for employees which are given by their companies as a reward for their efforts and for all the hardwork they have done for the company
41
what does the C represent in MICE and what are they for
Conventions - they are gatherings of large groups to exchange ideas , views and knowledge on issues ( like a discussion )
42
what does the E represent in MICE and what are they for
Exhibition - they are different from conventions. Exhibitions are the largest international trade shows and fairs that are attended by people from all over the world ( Example : Singapore Air Show )
43
Who are leisure tourists
they are people who travel for pleasure , rest and relaxation
44
who are mature tourists
they are the elderly who travel for relaxation or just for fun and these people tend to enjoy the historical and culture attractions