Chapter 3 Flashcards

1
Q

Business Continuity Planning (BCP)

A

used to maintain the continuous operation of a business in the event of an emergency

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2
Q

Difference between BCP and DRP

A

BC is strategic and high level - focused on business processes and operations. DR are more tactical and describe technical activities like recovery sites, backups, and fault tolerance.

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3
Q

4 steps of business continuity

A
  1. Project scope and planning
  2. Business impact analysis
  3. Continuity planning
  4. Approval and implementation
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4
Q

top priority of BCP and DRP

A

PEOPLE - don’t let them die

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5
Q

Which step of BCP does this belong to?

Perform a structured review of the business’s organization from a crisis planning POV

A
  1. Project Scope and Planning
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6
Q

Which step of BCP does this belong to?

Create a BCP team with the approval of senior management.

A
  1. Project scope and planning
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7
Q

Which step of BCP does this belong to?

Assess the resources available to participate in BC activities

A
  1. Project scope and planning
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8
Q

Which step of BCP does this belong to?

Analyze the legal and regulatory landscape that governs an organization’s respond to a catastrophic event.

A
  1. project scope and planning
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9
Q

Which step of BCP does this describe?

Analyze the business organization to identify all departments and individuals who have a stake in the BCP process

A
  1. Organizational Review
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10
Q

What are four key departments to identify during the Organizational Review?

A
  1. Operational departmets - core services
  2. Critical support - maintain systems for operations
  3. physical security teams - usually first responders
  4. senior executives
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11
Q

Why would a BCP team made of only the IT and security departments be a critical flaw?

A

other departments may not know about the plan until it is too late
plan may not take into account aspects critical to business ops

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12
Q

critical roles filled by snr management in bcp

A

setting priorities, providing staff and financial resources, settling disputes

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13
Q

Resource requirements should be assessed for three phases. Which are they?

A
  1. BCP development - time and staff effort
  2. BCP testing, training, and maintenance
  3. BCP implementation - when disaster strikes
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14
Q

Which step of BCP does this describe?

Identify business processes and tasks that are critical to an organization’s viability and threats to those resources

A
  1. Business Impact Analysis
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15
Q

Quantitative Impact Assessment

A

use numbers and formulas to reach a decision - often expressed in dollar value

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16
Q

Qualitative Impact Analysis

A

uses non-numerical factors that are categorized (high, med, low)

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17
Q

critical business functions

A

activities that if disrupted would jeopardize the organization’s ability to achieve its goal

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18
Q

MTD/MTO

A

maximum tolerable downtime/maximum tolerable outage

length of time a business function can tolerate a disruption before suffering irreparable harm

19
Q

RTO

A

Recovery Time Objective

amount of time in which you think you can feasibly recover the function

20
Q

RPO

A

Recovery Point Objective

defines the point in time before the incident where the organization should be able to recover data from a critical business process

how much data the business will loose during an incident

21
Q

two types of risks

A

natural and person-made

22
Q

pandemics are an example of

A

natural risks

23
Q

fires can be examples of both

A

true

24
Q

transportation failures are examples of

A

human made risks

25
Q

risk identification is qualitative

A

true

26
Q

Exposure Factor (EF)

A

amount of damage the risk poses to an asset, percentage of asset’s value

27
Q

Single Loss Expectancy (SLE)

A

monetary loss expected each time the risk materializes

SLE=AV*EF

28
Q

Annualized Loss Expectancy (ALE)

A

monetary loss the business expects to suffer from a risk during a typical year

ALE = SLE x ARO

29
Q

What step of BIA does this describe?

prioritize the allocation of business continuity resources to the various risks identified.

A

resource prioritization (last step)

30
Q

If a risk has loss of life should it be prioritized higher than it’s quantitative priority?

A

Yes

31
Q

Which phase of BCP does this describe?

developing and implementing a continuity strategy

A

Continuity Planning

32
Q

Two subtasks in continuity planning

A
  1. strategy development
  2. provisions and processes
33
Q

Continuity of Operations Plan (COOP)

A

how the business will carry out critical functions beginning shortly after a disruption occurs and extending for up to one month of sustained ops

34
Q

Which part of continuity planning does this describe?

determine which risks identified in the BIA will be addressed by the business continuity plan

A

strategy development

35
Q

Which part of continuity planning does this describe?

design the procedures and mechanisms that will mitigate the unacceptable risks

A

provisions and processes

36
Q

3 categories of assets that much be protected

A
  1. people
  2. buildings/facilities
  3. infrastructure
37
Q

Two areas that should be addressed for each facility

A
  1. Hardening Provisions
  2. Alternate Sites
38
Q

Hardening Provisions

A

protect existing facilities against identified risks ie fireproof walls

39
Q

2 areas to address for infrastructure

A
  1. Physically Hardening Systems
  2. Alternative Systems - redundancy
40
Q

If all IT systems are in the cloud, they do not need to be considered in BCP.

A

FALSE - the service providers should also have BCPs and contracts should have SLAs that are achievable by the vendor.

41
Q

Essential Components of the written BCP (11)

A

Continuity Planning Goals
Statement of Importance
Statement of Priorities
Statement of Organizational Responsibility
Statement of Urgency and Timing
Risk Assessment
Risk Acceptance/Mitigation
Vital Records Program
Emergency Response Guidelines
Maintenance
Testing/Exercises

42
Q

Statement of Priorities

A

listing the functions considered critical to business ops in prioritized order

43
Q

vital records program

A

states where critical business records will be stored and the procedures for making and storing backup copies of those records