Chapter 3 Flashcards
lets pass the darn test (21 cards)
communication
the process of exchanging information with others by sending and receiving messages
verbal communication
communication involving the use of spoken or written words or sounds
nonverbal communication
communication without words
diversity
a term used to describe the variety found among people
bias
a judgmental response, which may be positive or negative, based on assumptions or personal beliefs
race
grouping of people based on physical characteristics shared by those with a common ancestry
ethnicity
one aspect of a person’s identity, often reflecting a combination of race, culture, nationality, language, and other factors
culture
a system of learned beliefs and behaviors practiced by a group of people
gender identity
a deeply felt sense of one’s gender.
sexual orientation
a person’s physical, emotional, and/or romantic attraction to another person
gay
having physical, emotional, and/or romantic attraction for people of the same gender
lesbian
a woman whose physical, emotional, and/or romantic attraction is for other women
straight
word to describe a person whose physical, emotional, and/or romantic attraction is for people of the opposite gender
bisexual
having physical, emotional, and/or romantic attraction for people of the same gender or a different gender.
pansexual
having physical, emotional, and/or romantic attraction for another person of any sex or gender identity
asexual
relating to emotional or romantic partners in a nonsexual way
objective information
information based on what a person sees, hears, touches, or smells; also called
signs
subjective information
information that a person cannot or did not observe, but is based on something reported to the person that may or may not be true; also called symptoms
incontinence
he inability to control the bladder or bowels
cyanotic
having blue or gray skin color.
electronic medical records (EMR)
an electronic version of a patient’s medical record that is used by a single healthcare facility.