Chapter 3 Flashcards

(68 cards)

1
Q

Leadership may be defined as the art of ______,_______,______, and _______ in such a way as to obtain their willing ___, ___, ___ and ___ ___ in the accomplishment of an objective.

A

influencing,
directing,
guiding, and
controlling others;

obedience,
confidence,
respect, and
loyal cooperation

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2
Q

LEADERSHIP is the ___ ___ that binds a ___ ___ and motivates it toward goals.

A

human factor;

group together;

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3
Q

There are as many levels of leadership proficiency as there are leaders.
Yet there is a close positive correlation between ___ ___ and the abilities of supervisors to skillfully apply those proven principles of leadership that have evolved from the experiences of ___ ___ ___ ___ , from the ___ ___ , and from other disciplines.

A

organizational effectiveness ;

industry and the military;

social sciences;

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4
Q

In their book ‘Extreme Ownership, How U.S. Navy Seals Lead and Win’, Jocko Willink and Leif Babin describe a leader this way: “The only meaningful measure for a leader is ____ __ ___ ___ ___.

A

whether the team succeeds or fails

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5
Q

What are examples of some natural endowments that affect the relative ___ ___ ___ ___ ___ .

_______________, ___, ___ ___ and ____ _____
are examples.

A

abilities of individuals to become good leaders;

Some physical traits,
aptitudes,
types of intelligence, and temperament characteristics.

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6
Q

The true leader—the ideal for the organization—is one who _________________________ and granted leadership authority not only by ___ _________ but also _____ _____ _____.

A

is recognized as a leader formally ;

the organization ;

by the subordinates

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7
Q

What are some programs to help supervisors develop their leadership skills?

Outstanding training is offered by the ________________,
the _______________________, and the
____________________________,

A

Southern Police Leadership Institute;

West Point Command and Leadership Program;

FBI’s National Academy

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8
Q

Those who avoid problems by sidestepping issues that should be treated forthrightly may __________________________________.

A

continue to hold their positions but are bound to fail as leaders

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9
Q

Types of Leaders:

A
  1. Autocratic Leader
  2. Democratic or Participative Leader
  3. Situational Leadership
  4. Free Rein or Laissez-Faire Leader
  5. Transformational Leadership
  6. Transactional leadership
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10
Q

This type of supervision does not work well. It is an easy course for supervisors to follow—especially when they are more concerned about being liked by subordinates than being respected by them,

A

Free Rein or Laissez-Faire Leader

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11
Q

When bold, rapid action is indicated, ________ leaders are most likely to succeed, provided they have the capacity to make sound, workable decisions.

A

Autocratic

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12
Q

_____ _____ are highly authoritative. They rule through fear, intimidation, and threat.
They are often thought of as the tyrant among supervisors.

A

Autocratic leaders

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13
Q

_____ _____ are supervisors who lead democratically, seeking ideas and suggestions from their subordinates and _____________________________________________________,
by and large secure the best RESULTS as leaders.

A

Participative leaders;

allowing them to participate in decision-making that affects them

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14
Q

At times, however, such as in ___________ __ __________ __________, purely ________ leadership will work poorly

A

emergent or unusual situations;

democratic

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15
Q

The democratic leader is keenly aware of ____ _____ ______ in managing others.

A

the human factor

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16
Q

_______ or ________ leaders play down their role as such, and exercise minimum control, seldom giving subordinates the attention or help they need.

A

Laissez-faire or free rein

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17
Q

These types of Supervisors can be highly effective in each situation as long as they can adjust their leadership style to fit the developmental level of the followers and the needs of that situation.

A

Situational Leaders (Leadership)

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18
Q

SITUATIONAL leadership is based on an INTERPLAY among
(1) the amount of ________________________a leader gives;
(2) the amount of ____________________ support a leader
provides; and
(3) the __________________________ that followers exhibit in performing a specific task, function, or objective.”5

A

1.guidance and direction (task behavior);
2.socio-emotional (relationship behavior);
3.readiness (‘maturity’) level

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19
Q

_________________ have formal authority and positions of responsibility in an organization.
-________ leaders work best with employees who know their jobs and are motivated by the reward-penalty system.
-(when one person takes the initiative, making contact with others for the purpose of _____ ____ _____ ___ _______)

A

Transactional leaders; Transactional;

the exchange of valued things

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20
Q

_______________ leadership (when one or more persons engage with others in a way in which the leader and the non-leader raise one another to higher levels of motivation and morality).

A

Transformational leadership

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21
Q

Supervisors must determine which style of leadership they think is best for ___________________.
This determination must, of necessity, be based on their _____________, the _____________________, and shared goals;

A

their particular working environment;

own personality,
personalities of the subordinates,

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22
Q

__________ ___________: It is the natural manner of an individual indicating a ______ ______ of their _________ __ ___________ and emotions.

A

COMMAND Presence:

complete command;

mental and physical faculties;

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23
Q

Elements of Leadership:

A

Discipline
Ethics
Common Sense
Psychology

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24
Q

Command Presence-
Improving a supervisors command presence by:

A

Look sharp
Act sharp
Be sharp

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25
Discipline- A high level of discipline in its broadest sense in an organization is perhaps the best mark of good leadership
Ordinarily, if it is present, a high level of ESPRIT DE CORPS and MORALE will result together with increased efficiency.
26
ETHICS- True leadership carries a moral obligation to adhere strictly to the high standards of honor and integrity they expect of their subordinates;
The supervisors’ moral code must be beyond reproach; Their conduct is appraised in three frames of reference: what it actually is, what they think it is, and what it appears to be to others
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Common Sense- Common sense is one of the most valued characteristics of a leader and is the hallmark of true leadership.
Excellent leaders are guided by proper regulations and procedures, but they use good judgment when applying them
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Psychology- Supervisors will find that best results will be obtained if they use their authority sparingly and rarely display it.
If they demonstrate that they are leaders, their subordinates will recognize them as such.
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LEADERSHIP Characteristics Ideally, every leader should possess the following traits:
1. friendliness, sincerity, affection, personal warmth 2. energy and vitality 3. technical ability 4. integrity -moral and physical 5. enthusiasm 6. modesty 7. ambition 8. intelligence 9. faith 10. courtesy 11. verbal aptitude
30
What plays an important part in the development of a leadership style and the ability to apply it successfully in supervising?
- The personality of an individual, It is a composite of their personal characteristics.
31
What aspect of supervision and leadership has developed to an inordinate degree during the last several decades?
The human relations aspect
32
With regard to human relations, some researchers have found that there has been too much concern with making people happy. We know that just having happy employees is not enough—they need:
- reasonable goals and a sense of achievement and personal development if they are to be satisfied and productive.
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The OBJECTVE of good human relations should be:
-the greatest production in the shortest possible time -with the minimum energy and the maximum satisfaction for the producers
34
What is an indicator of the degree of a supervisor's human relations ability?
How supervisors handle their interpersonal relations, and those indefinable, intangible social problems that arise in every organization
35
The physical, moral, and mental attributes of supervisors have a powerful effect on their relations with subordinates. How does a supervisor often reflect these traits?
These traits are often reflected by the MANNERISMS of the supervisors, which afford an accurate clue to their STATE OF MIND.
36
What is Another outward mark by which leaders can be judged?
The language a supervisor uses -What they SAY and the MANNER in which they CONVEY THEIR THOUGHTS, gives clues to their state of mind and the attitude behind it.
37
What is a motivational force the supervisors should utilize to substantially increase a worker/subordinate's effectiveness?
- The individuals desire for recognition A few words of commendation and sincere praise, when merited, does much to induce continued good performance.
38
What is a method that managers can utilize in conveying praise, criticism or goal setting with subordinates?
The One Minute Manager by management experts Ken Blanchard and Spencer Johnson
39
What two things are effective at conveying criticism towards subordinates, in a way that allows a supervisor to "punish without drawing blood"?
- effective communication skills, combined with - effective interpersonal skills, will allow them to “punish without drawing blood.”
40
Private information learned about a subordinate that adversely affects their personal life or job should:
remain CONFIDENTIAL unless organizational interests demand its revelation.
41
What are true statements concerning Over-supervision?
It is perhaps the most common FAILING of INEXPERIENCED supervisors. It arises from the FAILURE TO DELEGATE TASKS, either because of - a LACK OF CONFIDENCE in the subordinates or - a DISINCLINATION TO RELINQUISH what they think are their supervisory prerogatives. often called “snoopervision,” it: - causes loss of respect for the supervisor, - creates suspicions in the minds of employees, - fosters rumors, and - arouses resentment.
42
In professional relationships and dealings between supervisors and subordinates, especially among those that once were work colleagues, what should be avoided or kept in control, and why?
Overfamiliarity and the taking of unjustified liberties by subordinates and supervisors, purely because of friendship, should be discouraged because they tend to corrupt respect for authority, especially when unrestrained familiarity takes place in the presence of other sub-ordinates.
43
Supervisors will have a valuable tool at their disposal if they set the right example by the following:
their attitude, by their conduct, by the relationships they maintain with others, and by their personal appearance. Respected leaders will be imitated—consciously or unconsciously—by those they lead.
44
Supervisors will hardly be in the best position to take remedial action against others, if:
The supervisor's own conduct is not above reproach.
45
What has been cited by Haar and Morash as one of the primary sources of stress for female officers? What is another source?
GENDER STEREOTYPING has been cited as the primary source. Their MINORITY STATUS is an additional source of stress for female officers. * In 2021, 13.1% of all sworn officers were women
46
What is one key recommendation for building trust and legitimacy in community-oriented police relations? And who made the recommendation?
To focus on the need to ensure law enforcement agencies better reflect the diversity of the communities they serve; the President’s Task Force on 21st Century Policing
47
How can Police supervisors cut thru cultural barriers while combating prejudice, bigotry, and racism wherever found in the organization and the community?
Supervisors can exercise leadership through: anticipatory thinking, strategic planning, creative decision-making, and effective communication.
48
What organization lists the recruitment and selection of a culturally diverse law enforcement agency proportionate to the community, as a mandatory standard? Why?
- The Commission on Accreditation for Law Enforcement Agencies (CALEA) - The very best police agencies reflect the diversity of the communities they serve.
49
Transcultural leadership insists that leaders change organizational culture to EMPOWER and DEVELOP people. It demands that:
employees be selected, evaluated, and promoted on the basis of PERFORMANCE and COMPETENCY, regardless of gender, gender identity or expression, race, sexual orientation, religion, or place of origin.
50
this generation was born within the technological age, war on terror, and in an age of multiculturalism. described as being excellent multitaskers, as well as having the ability to process information very quickly
Generation Z: 1995 and 2010, Z seem to be constantly looking for their next best opportunity. change jobs at a rate 134 % higher than previous years
51
this generation is extremely technologically savvy, have a casual attitude toward employers, and seek a fun and flexible working style.
Generation Y: 1981 and 1996, called MILLENIALS or the NET GENERATION good multitaskers, achievement-and team-oriented. seem to exhibit some changing attitudes toward what is considered socially acceptable in terms of police officer suitability: 28.6 % reported a person with felony arrest record could still make a good law enforcement officer
52
this generation wants a balanced work–life schedule, including family time. They appreciate mutual respect and open communication.
Generation X: 1965 and 1980, quickly assuming more and more leadership roles, Generation X constitute much of today’s workforce in police agencies
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this generation is defined by a strong work ethic, being loyal employees, and climbing their way up the corporate ladder.
Baby Boomers: 1946 and 1964,
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this generation is characterized by the hard times in which they lived, many during World War II and some growing up during the Great Depression.
Traditionalists who are also known as the silent and greatest generation: before 1946, We often see them as volunteers in the police department or possibly as members of government that supervisors will interact with regularly
55
Magnuson and Alexander cite the following as how to successfully manage a multigenerational workforce:
* Nurture mentoring relationships. * Create a productive environment. * Communicate with a range of tools. * Foster a respectful environment. * Reward good behavior.
56
most common acts that can be basis for charges of HARASSAMENT, and may be civil rights violation under USC Title 42, Section 1983?
Unjust favoritism Improper advances with sexual overtones, involving unwanted physical contact, improper verbal or body language Rude or discourteous language Deprivation of entitlements, such as in assignments, promotions, work conditions, or employee welfare Unfair evaluations Demotions Deprivation of merit salary increases Discharges Salary reductions Any acts that might be perceived as having created a hostile environment
57
Prohibited by federal law (29 CFR 1604), and it may be civil rights violation under Title 42, Section 1983?
Sexual harassment in the workplace
58
What percentage of police agencies have no written policy against sexual harassment?
34 %
59
Severe failure in Supervision is often a direct result of:
a supervisor’s incapacity to lead, and/or a failure of management to train the selected person for the position.
60
What is a well-known and nationally renowned independent research organization that focuses on critical issues in policing, and community policing? When was it established?
Police Executive Research Forum (PERF) in existence since 1976 and commonly raise ideas of best practices on fundamental issues
61
Community policing and problem-solving strategies have become more accepted in law enforcement; however, this trend had been challenged and changed most by what?
The creation of new agencies, task forces, and a threat level system developed in response to the threat of terrorism & the war on terror.
62
What does community policing offer in terms of “community security”?
- decentralization of police organization and resources and services - empowering line officers/first responders with decision making authority & responsibility - fixed geographical beats that focus officers' problem solving skills to an known objective, and also garners trust from the community - freedom from calls for service, allowing officers to work on the problems at hand and community
63
According to (___what organization____) Center for Social Media survey, found what percentage of surveyed law enforcement agencies use social media in some way?
the International Association of Chiefs of Police (IACP) ; 96.4 %
64
In May 2015, President Barack Obama released the President’s 21st Century Taskforce Report. It recognized social media and technology as its ___ ___ . Social media use has become routine among the general public, especially ___ _____ _____.
third pillar ; the millennial generation
65
What private organization developed a policy that can help police agencies avoid the pitfalls of improper use of Social Media technology? What Policy, and how?
- IACP International Assoc of Chiefs of Police - Model Policy on Social Media; by implementing sound productive policies supported by training.
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IACP Center for Social Media survey also found that 83.4 % of law enforcement agencies use social media for?
community engagement
67
How does magnifying community policing programs through social media help create conversations and engagement in these spaces?
It may serve as a springboard for future in-person police–citizen engagements; allows for conversations that can: improve transparency, accountability, and increase police legitimacy in communities across the nation.
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