Chapter 3 Flashcards
Active Listening
A way of communicating that involves giving a person one’s full attention while he is speaking and encouraging him to give information and clarify ideas
Barrier
A block or an obstacle
Care conference
A meeting to share and gather info about a resident in order to develop a care plan
Body language
All of the conscious or unconscious messages a person’s body sends as she communicates, such as facial expressions and shrugging her shoulders
Care plan
A plan for each resident created by the nurse that outlines the tasks that team members must perform to help the resident reach his or her goals of care
Charting
The act of noting care and observations; documenting
Code
In health care, an emergency medical situation in which specially-trained responders provide the necessary care
Code status
Formally written status of the type and scope of care that should be provided in the event of a cardiac arrest, other catastrophic organ failure, or terminal illness
Critical thinking
The process of reasoning and analyzing in order to solve problems; for the nursing assistant, critical thinking means making careful observations and promptly reporting all potential problems
Culture
A set of learned beliefs, values, traditions, and behaviors shared by a social, ethnic, or age groups
Edema
Swelling in body tissues caused by excess fluid
Incident
An accident, problem, or unexpected event during the course of care
Incident report
A report documenting an incident and the response to the incident; also known as an occurrence, accident, or event report
Medical chart
Legal record of all medical care a patient, resident, or client receives
Minimum Data Set
A detailed form with guidelines for assessing residents in long-term care facilities; also details what to do if resident problems are identified
Nonverbal communication
Communication without using words, such as through gestures and facial expressions
Nursing process
An organized method used by nurses to determine residents’ needs, plan the appropriate care to meet those needs, and evaluate how well the plan of care is working; five steps are assessment, diagnosis, planning, implementation, and evaluation
Objective information
Factual information collected using the senses of sight hearing, smell, and touch; also called signs
Orientation
A person’s awareness of person, place, and time
Prefix
A word part added to the beginning of a root to create a new meaning
Prioritize
To place things in order of importance
Root
The main part of a word that gives it meaning
Rounds
Physical movement of staff from room to room to discuss or psychological injury
Subjective information
Information collected from residents, their family members, and friends; information may or may not be true but is what the person reported; also called symptoms