Chapter 3 - Environment and Uncertainty Flashcards

1
Q

PEST

LoNGPEST

A

Political Economical Social Technological

&

LoCAL
National
Global

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2
Q

PEST limitations

A

External environment is more dynamic
Becomes time consuming and costly to update
Should help to identify key opportunities and threats (not just influencing factors)
Bounded rationality implies the Org likely misses something
Environment is influence by internal actions as well

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3
Q

Porter’s 5 forces

A
Rivalry
Consumer power
Supplier power
Substitutes
Entrants
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4
Q

Barriers for new entrants

A
Economies of scale
Product differentiation
Capital requirements
Switching costs
Access to distribution channels
Access to resources
Expected retaliation by competitors
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5
Q

Customer power

A
volume
criticality to customer
standard or special item
customer's own profitability
ability to bypass
skills of purchasing staff
importance of quality to customer
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6
Q

Bargaining of suppliers

A
number of suppliers
new entrants
number of customers
substitution
switching costs
differentiated product
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7
Q

Rivalry

A
market growth
market structure
capacity
cost structure
uncertainty
exit barriers
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8
Q

5 forces by porter limits

A

firms rather collaborate than compete
industry vs firm (a firm might perform different than the whole industry)
dynamic industries - R&D can change industries
defining the industry - boarders are not clear

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9
Q

Definition of competitor analysis

A

Identification and quantification of real strength and weaknesses.

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10
Q

Key competitor analysis questions

A
objectives
strategy
assumptions
resources and competences
response profile
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11
Q

Environment Change Triggers

indirect: 5
direct: 3

A

indirect

  • economic cycle
  • regulatory change
  • change customer expectations
  • technology changes
  • changed communication

direct

  • new entrants
  • intenser competition
  • change supply chain
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12
Q

General Driver for Environmental Change

A

globalisation
natural environment
changing workplace structure
advanced communication technology

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13
Q

Priorisation change drivers

A

importance vs urgency

low-low: other issues (monitor)

low-high: lower priority (monitor & analyse)

high-low: higher priority (monitor, analyse, contingency)

high-high: major issue (highest priority - analyse in detail and develop a strategy)

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14
Q

Concept for deal with risk

A

TARA

Transfer, Accept, Reduce, Avoid

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15
Q

Environmental analysis: why it matters

A

opportunities and threats
a lot of variety and hard to understand
with audits identify influencing factors
need of ongoing environmental scanning

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16
Q

Definition uncertainty

A

Inability to predict the outcome from an activity due to a lack of information about the required input/output relationship or about the environment within which the activity takes place.

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17
Q

Complexity and Dynamism

A

Complexity: variety of influences, knowledge, interconnections

Dynamism: changing environments

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18
Q

Impact of uncertainty

A
planning horizon will be shortened
strategies might be conservative
emergent strategies might be encouraged
increased information needs
might follow multiple strategies
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19
Q

Real options (3)
as well occurring as (2)
considerations (3)

A

follow-on
option to abandon
option to wait

input mix option: used different combinations of input factors
output mix option: select different outputs from same raw material

level uncertainty
duration of option
interest rates

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20
Q

Black Scholes Model

A

A mathematical model of a financial market containing derivative investment instruments. From the model, one can deduce the Black–Scholes formula, which gives a theoretical estimate of the price of a option.

21
Q

Gap analysis definition and 2 Q’s

A

A comparison between an entities ultimate objective and the expected performance from projects, both planned and under way, identifying means by which identified difference or gap might be filled.

What are the targets?
What would the Org achieve as is?

22
Q

Different gaps (4)

A

demand
distribution (lack of access)
product (failure or product decisions)
competitive (failing price or promotion)

23
Q

4P’s of marketing mix

A

product
price
place
promotion

24
Q

Filling the gap (2)

A

improved efficiency

growth

25
Issues with gap analysis
inflation risk profile filling the gap at any costs
26
Forecasting vs Projection definition
Projection is an expected future trend pattern obtained by extrapolation. it is principally concerned with quantitative factors whereas a forecast includes judgements to predict future events and their quantification for planning purposes.
27
Statistical Projections Usage and Con's
trend analysis time series analysis regression analysis econometrics (leading indicator, span between indicator and the market change) ``` Con's: past relationship relationship assumed where none exists no considering special events variations of business cycles underestimation of uncertainty potential bias (inappropriate assumptions or deliberate actions) ```
28
Judgmental Forecasts
individual forecasts Genius forecasts likely driven by recent experience - cheap to get
29
Consensus forecast
``` Jury forecasts: panel of experts Think tank: unstructured, speculative Delphi: anonymous, questionnaire (costly) Brainstorming Derived demand: costly and complex ```
30
Market forecast
The forecast for the market as a whole.
31
Sales Potential
An estimate of the part of the market that is within the possible reach of a proudct.
32
Scenario planning
Building plausible views about how the business environment of an organisation might develop in the future, based on sets of key drivers for change about which there isa high level of uncertainty.
33
10 steps in scenario planning
``` define scope identify major stakeholders basic trends key uncertainties initial scenario for uncertainties check consistency learning scenarios (expand to full version), involve mgmt Identify research needs develop quantitative models use scenario to develop competitive strategy ```
34
marco scenario
macro eco or political scenario
35
The uses of scenarios
examine external environment conduct industry analysis compare competencies and capabilities with future needs for the different scenarios As future unfolds and scenarios fall of the table, adopt strat options
36
Industry scenarios
internal view of future industry structure
37
Choosing scenarios
``` A. Assume the most probable B. Hope for the best C. Hedge D. Flexibility E. Influence ```
38
Scenario vs rational plan
Scenarios do not pretend to predict a particular outcome.
39
LRP
Goal based | Issue based
40
Foresight
Identifying possible ways in which the future can develop (technology, R&D)
41
5 C's in foresight
Communication: multiple departments Concentration: focus on the long term Co-ordination: among departments and development plans Consensus: creating about priorities Commitment: to make the necessary changes
42
Stages for foresight projects (possibilities)
monitoring - current trends analysis - understand change drivers projection - anticipate the future transformation - draw implications
43
Techniques to improve foresight
- scenario planning - issues analysis - Delphi method - Cross-impact analysis (address interdependencies) - Morphological analysis: create ranges of opportunities - Relevance trees: future state backwards based on actions, events, circumstance required to be in place - Visioning: Potential future stage discussion - Opportunity mapping: analyze for gaps - Trend extrapolation - Role-playing
44
Game theory
Strategy as interactions between organizations and its competitors
45
Requires competitor analysis
gain insight into strategies and future decisions predict competitors likely reactions determine competitors action influencing own firm
46
Strategic intelligence
What a company needs to know about its business environment to enable it to anticipate e change and design appropriate strategies that will create business value for customers and be profitable in new markets and new industries in the future.
47
Sources of strategic intelligence
internal: sales force, market research, management info sys external: media, export consultants, trade journals, trade associations, Government business development agencies, patent office, stockbrokers, special consultancies, internet, annual reports of competitors
48
Environment Databases
MIS Newspapers Public databases Legislation and Regulations updates ``` Data: competitive economic political legal social technological geographical energy supply stakeholder data ```
49
Market research establishes:
size of potential market potential market segmentation main competitors customer behaviour (these are CSF)