Chapter 3.1 Business Insight Flashcards

1
Q

Atown development professional and organization thinks the organization skills matrix needs to be revamped completely, as it is no longer a line to organizational needs. The town development professional create a document that includes the rationale and justification for initiating this project and present it to senior management. Which document has a talent development professional most likely created in this scenario?

A business case.
A general ledger.
An action plan.
An annual plan.

A

A business case.

A business case is a presentation at the rationale and justification for initiating a project or task. An annual plan is one that asked includes existing programs and services the talent development function will continue to provide as well as propose new programs. An action plan include steps that address how the strategic plan will be implemented, who was involved, the completion timeline, required resources, and how success will be measured. A general ledger is a document that contains all the accounts of an organization.

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2
Q

A talent development professional and an organization is creating a communication strategy for the next talent development project. What is the talent development professional most likely to include in the communication strategy?

Data related to previous initiatives undertaken by the town development team.
Information on the size of the town development team and the organization.
A detailed budget review for the new project.
The economic, financial, and organizational data necessary for buying

A

The economic, financial, and organizational data necessary for buying.

Talent development professionals should create communication strategies that incorporate the information about a program or initiative, determine the audience, identify methods available, and establish a timeline for delivering the information. A communication strategy will also include an action plan and the economic, financial, and organizational data necessary for buying. Information related to the size of the town development team will serve no purpose in this communication strategy document. Neither will data on previous initiatives, even if they were all successful Information should be included wisely and should serve the end goal the town development professional is trying to achieve. It is not possible for the town development professional to include a detailed budget review and the communication strategy because a project is yet to be considered.

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3
Q

A talent development professional believes in organization will benefit from learning platform. What should the talent development professionals first step be to initiate the program?

Present initiative to mid-level managers.
Create a business case for stakeholders.
Talk to employees about the how the initiative to help them.
Talk to IT about developing the platform.

A

Create a business case for stakeholders.

If a talent development professional wants to implement a learning initiative, the first step is to gain by in from stakeholders who will provide funding for the project. Once the project is approved, the talent development professional can begin talking to other departments and employees about the initiative.

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4
Q

A talent development professional is creating a business case for stakeholders to initiate a training program that uses virtual reality platforms. What is the first step the talent development professional should take to create the business case?

Check if the initiative aligns with the organization strategic priorities.
Create a case for the initiative based on how many competitors are doing something similar.
Select a low-cost solution to facilitate the buying of stakeholders.
Identifying information plan for the initiative.

A

Check if the initiative aligns with the organizations strategic priorities.

The first thing the talent development professional should do is check to see if initiative is aligned to the organization priorities. If it is not, it is unlikely to be excepted. Building a case based on what the competition is doing may not be effective. It is important to consider the competition, but major decision should be based on business needs. The talent development professional will need to identify an implementation plan, but not before checking for alignment to business goals. The talent development professional will also need to consider cost, but caution not be the only factor to making a choice. Additionally, there is no point in looking at budget without checking alignment business goals.

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5
Q

Stakeholders and an organization rejected a business case presented by a talent development professional because it primarily focused on the implementation plan and timeline. What should have been the main focus of the business case?

Current situation and initiative description. Environmental analysis and alternatives.
Preliminary risk assessment.
Business and operational impacts.

A

Business and operational impacts.

Business cases need to focus on how the initiative will create organizational value. The other options should also be included in a business case but are not the main focus.

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6
Q

A talent development professional wants to create an in-house repository of courses that would help employees to do their jobs better. How should the talent development professional build a business case for this?

Compile a list of employees who would like to be involved in the initiative.
Compile a list of senior managers who are in support of initiative.
Create a report on why previous initiatives failed and how it had an impact on the organization.
Gather data, define irrational, and deliver supporting arguments for the initiative.

A

Gather data, defined a rational, and deliver supporting arguments for the initiative.

A business case is primarily meant for stakeholders in an organization. It is important that a talent development professional gathers relevant data, defines a rational, and deliver supporting arguments for initiative before presenting it to stakeholders. Compiling a list of employees and managers who may support this initiative is unlikely to be an important criterion of acceptance or rejection. And understanding of why previous initiatives failed may help to avoid a similar situation for this initiative, but this cannot be the focus of a business case.

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7
Q

How should a talent about my professional convince the senior management of an organization that it should consider having an in-house talent development team?

By getting Bryan from the Frontline employees first. By identifying the organizations strategic goals.
By highlighting how quickly this can be achieved.
By presenting a cost benefit analysis for this

A

By presenting a cost benefit analysis.

The talent development professional should present a cost benefit analysis to convince senior management. While making a case for initiative, it is important to highlight how it aligns to the strategic goals and how it can benefit the organization. While it’s important to check in initiatives alignment with the organization strategic goals, the talent development professionals ability to identify these goals is unlikely to convince senior management for the need of the initiative. It’s important to gain the buying of senior management more than Frontline employees while deciding what initiatives are needed. How quickly an initiative can be implemented is a factor to be considered, but by itself, this is not sufficient to gain buy-in of senior management.

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8
Q

While creating a business case for a new initiative, a talent development professional has established how the initiative would be beneficial and is analyzing several potential solutions. What should the talent development professional consider while deciding which solution to select?

The impact on the organizations revenue and margin. The likelihood of the initiative being welcomed by employees.
Alignment of the initiative to business goals.
The number of organizations that have implemented similar solutions.

A

The impact on the organizations revenue and margin.

While selecting the appropriate implementation solution, the talent development professional should consider the impact each option has on the organizations revenue and margin. Each solution will have an associated costs, but the implementation will bring in some benefits that will have an impact on either the top line or the bottom line, or both. the solution with a maximum impact is likely to be the best one. The number of organizations that have implemented similar solutions is irrelevant to this business case. Alignment of goals has already been established. While it may be important to consider how employees will react to the initiative, the primary point to consider while selecting an option is the initiatives impact on the business.

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9
Q

What do stakeholders look for when they evaluate a business case?

Learning culture in the organization.
Contribution to organizational value.
Potential popularity of the initiative.
Success rate of past initiatives.

A

Contribution to organizational value.

Once stakeholders evaluate a business case, the primary thing that they look for is contribution to organizational value. Potential popularity is unlikely to be a major consideration if there is a serious business need for the initiative, nor is the success rate of past initiatives. This will help to replicate successes or avoid the same pitfalls.

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10
Q

A talent development professional is building a business case for creating a new graphic design team with an e-learning organization. What is the best way to begin the presentation?

With an environmental analysis and alternatives. With a risk evaluation.
With a cost benefit analysis.
With an executive summary.

A

With an executive summary.

The best way to begin the presentation is with an executive summary that outlines what the business case will cover. All the other options will be included in the business case, but they are unlikely to be the first component.

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11
Q

A talent development professional is developing a Strategic plan to establish the budget for the talent development department. As part of the planning process, the professional draft the mission statement to indicate the talent development departments relevance and achieving organizational goals. What information is a talent development professional most likely to include in this element of strategic planning?

Description of a value the talent development function brings or proposes to bring to the organization.
Statements that define broad talent development accomplishments.
Statements that identify how to achieve the strategic goals by dividing them into sets of specific task.
A definition of the purpose of the talent development function, it’s reason for existing, and direction.

A

A definition of the purpose of a talent development function, it’s reason
for existing, and direction.

The mission statement defines the purpose of the talent development function, it’s reason for existing, and its direction. The value statements describe the value of the talent development function brings or proposes to bring to the organization. The strategic goals include statements that define broad talent development accomplishments, based on the organizations needs. The objectives include statements that identify how to achieve the strategic goals by dividing them into sets a specific task.

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12
Q

A talent development professional joints an organization as a senior manager. The talent development professional is involved and strategic planning for an organization. The talent development professional draft a document that includes steps that address how the plan will be implemented, the people involved, and the completion timeline. Which element of the strategic planning process is a talent development professional drafting in this scenario?

Strategic goals.
Value statement.
Action plans.
Mission statement.

A

Action plans.

Action plans include steps that address how the strategic plan will be implemented, who is involved, the completion timeline, required resources, and how success will be measured. The mission statement defines the purpose of a talent development function, it’s reason for existing, it’s purpose, and its direction. The value statement describes the value of the town development function brings or proposes to bring to the organization. Strategic goals are statements that define broad talent development accomplishments, based on the organizations needs.

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13
Q

A talent development professional is a senior manager in an organization and is involved and budget management for the organization. The talent development professional designs the budget based on the business plan. What is most likely to be an assumption made by the talent development professional while designing the budget?

Revisions and cuts to the budget can be eliminated if the funding need is critical.
The budget process is driven by talent development. Organization goals justify expenditures.
Once the budget is approved deviations from the budget no longer need to be documented.

A

Organizational goals justify expenditures.

In an optimal planning process, talent development professionals design budget based on the business plan to find the plan or previous spending levels. The assumption is the business bowls justify the expenditures. Talent development professionals should remember that the budget process is driven by finance rather than talent development. It does not matter how critical the funding need; unless a talent development professional presents the proposed budget in a logical, concise manner that shows how projects and programs link directly to the organization success, the budget will be subject to revisions and cuts. When a budget is approved, talent development professionals need to track expenses, document deviations from the budget, and perform periodic budget reviews.

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14
Q

Which step of budget management includes benchmark data and success rationale for previous projects?

Budget management.
Budget review.
Analysis and research.
Planning.

A

Analysis and research.

Analysis and research includes but is not limited to The past talent development plan, historical records, baseline funds, the previous year’s budget accuracy, benchmark data, and the success rationale for previous projects. Budget review comes after a budget draft is complete and when the budget is shared with the talent development professionals immediate supervisor up to various senior levels, depending on the organization size, for review and approval. Budget management requires a talent development professional to track and manage budget on an ongoing basis. Planning determines programs, Projects, and activities for the upcoming year. Talent development professionals prayed an annual plan that includes existing programs and services a talent development function will continue to provide as well as proposed new programs.

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15
Q

In the context of the strategic planning process, which statement accurately indicates the difference between a mission statement and an action plan?

A mission statement identifies how to achieve strategic goals, whereas an action plan defines broad talent development accomplishments based on the organizations needs.
A mission statement includes steps that address how our strategic plan will be implemented, whereas an action plan to find the reason for the existence of a talent development function.
A mission statement defines the purpose of a talent development function, where as an action plan includes steps that address how the strategic plan will be implemented.
A mission statement includes steps that address how success will be measured, whereas an action plan includes steps that address the completion timeline for the plan.

A

A mission statement defines the purpose of the talent development function, whereas an action plan includes steps that address how the strategic plan will be implemented.

A mission statement to find the purpose of a talent development function. Action plans include steps that address how the strategic plan will be implemented, who is involved, the completion timeline, required resources, and how success will be measured. A value statement describes a value the talent development function brings to the organization. Strategic goals include statements that define broad talent development accomplishments, based on the organizations needs. Objectives include statements that identify how to achieve the strategic goals by dividing them into sets a specific task.

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16
Q

A talent development professional is in charge of the strategic planning of an organization. As part of the planning process, the talent development professional draft statement that identify how to achieve the strategic goals by dividing them into sets a specific task. Which element of strategic planning has a talent development professional most likely drafted in this scenario?

The action plans.
A mission statement.
A value statement.
The objectives.

A

The objectives.

Objectives include statements that identify how to achieve the strategic goals by dividing them into sets a specific task. Action plans include steps that address how the strategic plan will be implemented, who is involved, the completion timeline, required resources, and how success will be measured. Value statement describes the value of the talent development function brings our proposes to bring to the organization. A mission statement defines a purpose of the talent development function. Value statement describes the value of the talent development function brings to the organization.

17
Q

A talent development professional is a senior manager in an organization. The talent development professional is in charge of planning and managing the organizations budget for the financial year. What should the talent development professional include in the analysis and research stage?

Annual plan.
Budget deviations.
Historical data.
Expense tracking.

A

Historical data.

Analysis and research includes but is not limited to the past talent development plan, historical records, baseline funds, the previous year’s budget accuracy, benchmark data, and the success rationale for previous projects. The budget management step includes documentation of deviations from the budget and expense tracking. In the planning stage, talent development professionals create an annual plan that includes existing programs and services the talent development function will continue to provide as well as propose new programs.

18
Q

A talent development professional is in charge of planning and managing the organizations budget for the financial year. What should the talent development professional include in the planning stage?

Needs assessment data.
The previous year’s budget accuracy.
Baseline funds.
Benchmark data.

A

Needs assessment data.

In most planning processes, the talent development professional gathers information from two directions. Gathering information from senior leaders may depend on the access the talent development professional has to high-level organizational data. The needs assessment data and feedback gathered from clients and purchase parents provide the second kind of data. Analysis and research includes but is not limited to the pass talent development plan, Historical records, baseline funds, the previous year’s budget accuracy, benchmark data, and the success rationale for previous projects.

19
Q

A talent development professional is involved in the budget management process of an organization. The talent development professional designed the budget based on the organizations business plan. What should the talent development professional do after the budget is approved?

Compile the needs assessment data.
Document deviations from the budget.
Analyze the success rationale for previous projects. Tie the budget plan to the business needs.

A

Document deviations from the budget. When a budget is approved, talent development professionals need to track expenses, document deviations from the budget, and perform periodic budget reviews. Analyzing the success rationale for previous projects is part of analysis and research stage of preparing and managing budgets. Compiling the needs assessment data and feedback gathered from clients as part of the planning stage. Tying the plan to the business needs is done during the planning.

20
Q

A talent development professional is a senior manager in an organization. The talent development professional drafts a budget based on the business plan. How can the talent development professional ensure that the budget is subjected to minimal revisions and cost?

Get the budget approved before getting it reviewed by the talent development professionals immediate supervisor.
Present the proposed budget in a logical, concise manner that shows how projects and programs link directly to the organization success.
Ensure that the spending levels are the same for all projects completed in the previous year, regardless of business goals.
Ensure that the needs assessment data and feedback gathered from the client are treated as separate entities that do not have an impact on the budget.

A

Present the proposed budget and a logical, concise manner that shows how projects and programs link directly to the organizations success.

And most planning processes, the talent development professionals gather information from two directions. Gathering information from senior leaders may depend on the access the town development professional has to high-level organizational data. The needs assessment data and feedback gathered from clients and participants provide the second kind of data. In an optimal planning process, talent development professionals design budgets based on the business plan to find the plan our previous spending levels. The assumption is that business goals justify the expenditures. Budget review comes after a budget draft is complete and when the budget is shared with a talent development professionals immediate supervisor up to various senior levels, depending on the organization size, for review and approval.

21
Q

The talent development team and an organization made a recommendation to build an infrastructure that could host a live repository of frequently asked questions, solutions to work related problems, job aids, and other information that employees may need to do their jobs daily. A team member tasked with a crash on the business case has identified the need any opportunity for this initiative. What should the team member do next?

Select the solution with the lowest cost.
Identify and compare different solutions.
Choose a solution that will be the fastest to implement.
Choose a solution that has a minimum impact on the bottom line.

A

Identify and compare different solutions

once the need an opportunity for an initiative are identified, the next step is to analyze and compare different solutions before selecting one

22
Q

What should a talent development professional include in a communication strategy for a new business initiative?

The communication skills that the employees require.
An action plan with all information about the initiative.
Recent strategic changes within the organization. Data on previous initiatives recommended by the same team.

A

An action plan with all information about the initiative.

A communication strategy refers to all the information that would be relevant and executing a project initiative. It includes information about the plan, objectives, target audience, and methods of executing the project.

23
Q

A talent development professional wants to present a new project idea to an organizations managers and is creating a business case for it. Keeping which statement in mind would help the talent development professional to draft a successful case?

It is impossible to forecast the cost associated with potential solutions.
It is understood that the business case may include only an approximate budget.
It is impossible to determine where the impact will occur while creating the draft.
It is more important to focus on organizational data rather than financial or economic data.

A

It is understood that the business case may include only an approximate budget. A talent development professional should create approximate budget to balance our success metrics. Exact numbers are not expected.

24
Q

What should a talent development professional keep in mind while drafting a business case for a proposed initiative?

The initiative may need skills and competencies that the organization may not currently have.
The business case should be modeled on what the competition is doing.
The stakeholders will be convinced only when they see a good return on investment.
The initiative will be successful only one Frontline employees believe in it.

A

The stakeholders will be convinced only when they see a good return on investment.

The stakeholders will analyze how the initiative will create organizational value and what the return on investment will be.

25
Q

A talent development professional is asked to present a business case for recommending that the organization could benefit from a bigger talent development team. What were the talent development professional include in the business case?

The impact of the initiative on business and operations.
An analysis of existing skills of employees.
Survey results indicating how many managers are in favor of this initiative.
A summary of the existing team significant contributions.

A

The impact of the initiative on business and operations.

A business case should include information and how the initiative will have an impact on the business and its operations. It should be able to convince leaders of the organization that it has organizational value.

26
Q

A talent development professional is involved in strategic planning for an organization. As part of the planning, the talent development professional draft the talent development vision for the organization. What is the town development professional most likely to include in this element of strategic planning?

The talent development accomplishments.
The previous years budget accuracy.
The purpose of the talent development function.
The future goals of the organization.

A

The future goals of the organization.

Talent development professionals should develop a strategic plan linking it to the organizations business strategy. The talent development vision focuses on the future goals of the organization.

27
Q

A talent development professional has joined a new organization as a senior manager. The town development professional, who is involved in strategic planning for the organization, wants to know the timeline for completing the strategic plan and the required resources. Which element a strategic planning should a talent development professional check?

The value statements.
The mission statement.
The strategic goals.
The action plans.

A

The action plans.

The action plans include steps that address how the strategic plan will be implemented, who is involved, the completion timeline, required resources, and how success will be measured. The strategic goals define broad talent development accomplishments, based on the organizations needs.

28
Q

A talent development professional works as a senior manager in an organization. As part of the role, the talent development professional prepares a budget for the organization. The talent development professional first tries to determine the projects and initiatives for the upcoming year. While creating the budget, the talent development professional collects information from senior managers and uses client feedback data. And this scenario, which stage of preparing and managing budget is a talent development professional involved in?

Planning.
Budget management.
Analysis and research.
Budget review.

A

Planning.

Planning determines programs, projects, and activities for the upcoming year. Talent development professionals create an annual plan that includes existing programs and services the talent development function will continue to provide as well as propose new programs. The plan should be clearly tied to the business needs. And most planning processes, talent development professionals gather information from two directions. Getting information from senior leaders may depend on the access a talent development professional has to high-level organizational data. The needs assessment data and feedback gather from clients and participants provide the second kind of data.

Budget management requires a talent development professional to track and manage budget on an ongoing basis. Budgets provide details on accounts and forecasted expenses. Analysis and research includes but is not limited to the past talent development plan, historical records, baseline fonts, the previous years budget accuracy, benchmark data, and success rationale for previous projects. The budget review comes after a budget draft is complete and when the budget is shared with a talent development professionals immediate supervisor up to various senior levels, depending on the organization size, for review and approval.

29
Q

What is included in the analysis and research stage are preparing and managing the budget for an organization?

The feedback gathered from clients and participants the review of the budget draft by senior leaders.
The creation of the annual plan.
The success rationale for previous projects.

A

The success rationale for previous projects.

Analysis and research includes but is not limited to historical records, baseline fonts, the previous year’s budget accuracy, benchmark data, and the success rationale for previous projects.

30
Q

A talent development professional has joined an organization as a senior manager the professional is working with the talent development team to develop a strategic plan by linking it to the organizations business strategy. However, one of the professionals team members is unclear of a difference between the mission statement and the value statement. What should the talent development professional response be?

The mission statement to find the future goals of the organization, whereas the value statement focuses on dividing the objectives into specific task.
The mission statement identifies how to achieve the strategic goals, whereas a value statement to find broad talent development accomplishments based on the organizations needs.
The mission statement includes steps that address how strategic plan will be implemented, whereas the value statement defines the reason for the existence of a talent development function.
The mission statement to find the purpose of the talent development function, whereas a value statement describes what the town development function offers to the organization.

A

The mission statement to find the purpose of a talent development function, whereas the value statement describes of what the talent development function offers to the organization.

31
Q

A talent development professional is in charge of preparing and managing the budget for an organization. As part of the process, the talent development professional examines historical records, baseline funds, the previous year’s budget accuracy, and the benchmark data. The talent development professional then creates a document containing existing programs and services the talent development function will continue to provide as well as proposed new programs. After the town development professional gathers the needs assessment data, information from senior leaders, and client data, the town development professional proceeds with creating the budget draft. What should the talent development professionals immediate next step be?

Track expenses.
Document deviations from the budget.
Create the annual plan.
Send the budget draft for review.

A

Send the budget draft for review.

The budget review comes after a budget draft is complete and when the budget is shared with the talent development professionals immediate supervisor up to various senior levels, depending on the organization size, for review and approval.