Chapter 3.4 - Talent Strategy & Management Flashcards
(40 cards)
A TD professional is developing a talent strategy that aligns with the organizations overall strategy. The goal for the talent development professional is to influence organizational outcomes in a positive direction with appropriate talent development. Which of the following approaches would be most effective in order to achieve this objective?
Ensuring that the talent development professional has an indirect reporting structure in the organization.
Defining specific job task required for critical roles in the organization.
identifying skills and capabilities needed based on management understanding of the job rules. Receiving direction from a specific stakeholder on organizational priorities.
Defining specific job task required for critical roles in the organization.
To establish strong talent development goals that align with the organizational strategy, it is important to identify critical roles in the organization and define specific job task required for these roles. Italian development professional should engage with multiple internal stakeholders to understand the organizations needs and identify skills and capabilities. This includes senior management and relevant employees. To affectively a line of town development goal with the organizations overall strategy, a talent development professional should have a direct reporting relationship to the CEO or a senior leader.
A talent about my professional needs to create a talent strategy for an organization that is aiming to increase overall efficiency. The talent development professional has met with relevant internal stakeholders and identified critical roles and competencies required to perform them. What step can the talent development professional take to ensure that the talent strategy goals established are aligned with the organization needs?
Read the organization strategic plan, business plans, or any other documentation that is available. Consolidate the critical roles that have been identified to create a common talent development goal.
Have an indirect reporting structure in the organization.
Replicate the talent strategy of a competitor.
Read the organization strategic plan, business plan, or any other documentation that is available.
In order to create an appropriate talent strategy, the TD professional needs to customize the alignment process by using multiple options, one of which is reading the organization strategic plan, business plans, or any other documentation available. It is easier for a TD professional to ensure alignment when there is direct reporting to a senior role in the organization. As part of the talent development goalsetting process, the critical roles identified must be deconstructed further Into smaller and smaller tasks until every task is thoroughly described. The talent strategy should align with the organizations needs and must not be replicated from the market competitors.
A TD professional is strategically partnering with a retail organization to reduce its operating cost. The TD professional has establish a talent strategy and linked the talent development goals to the organization goals. The strategy has been reviewed and approved by the CEO and senior executives of the organization. Which task should the talent development professional pursue next in order to move forward?
Give specific measures for each child development goal.
Undertake a task analysis to identify competencies for each role.
Identify roles that are critical to the organization. Define the job results required for specific critical roles.
Give specific measures for each talent development goal.
When the talent strategy is defined and talent goals happen identified, The next step is to identify how to measure the goals. Identifying the critical roles, conducting a task analysis, and defining job results for critical roles are all a part of building the strategy and are completed before the strategy is finalized.
The senior management of an organization has brought in a TD professional to create a talent strategy that will improve employee performance and motivation. The talent development professional has established talent development goals and link them to the organization specific needs. Which point is crucial to the success of the strategy?
Talent development goals must always be aligned at every level to prioritize key activities.
Talent development goals must always be defined on a team basis rather than on an individual basis.
The talent strategy must focus on a specific performance measure.
The critical roles identified must be consolidated to create a common talent development goal.
Talent development goals but always be aligned at every level to prioritize key activities.
As part of the talent development goalsetting process, the critical roles identified must be deconstructed into smaller tasks to establish specific talent development goals. Goals may be further defined on a team or individual basis. The talent strategy must focus on multiple measures that are evaluated at the end of the project to explain the outcomes of the project to explain successes and the lessons learned.
A TD professional is managing a project to improve schedule adherence among employees in an organization. Based on approvals received from senior management, the TD professional is finalizing a talent strategy that aligns with the organizations objective. Which approach will facilitate a successful execution of the project?
Establishing a consolidated talent development goal for employees across various business domains. Determining talent development goals based on the management understanding of the job roles. Maintaining a common measure for the project for different audiences within the organization. Following the same process to establish measures for the project and to establish strategic objectives.
Following the same process to establish measures for the project and to establish strategic objectives.
Measures established for any talent development project should follow the same process for establishing strategic objectives. A talent development project should have specific goals based on deconstructed, while define task and align with organizational needs. The goals maybe further defined on a team or individual basis. A talent development project should maintain different measures for a different audiences and analyze them to answer the strategic questions the organization is asking. Additionally the goals must be determined based on input receipt from both employees and senior management.
A TD professional has completed a project for an organization. The aim of the project was to evaluate the communication styles used by mid-level managers, both with internal teams and clients. The TD professional is in the process of consolidating the results of the project to present to report to the internal stakeholders. While creating the report, what should the TD professional keep in mind in order to successfully communicate value of the talent development contribution?
The outcomes must align different results that can cater to the interest of specific stakeholders within the organization.
The process followed to establish measures for the project and to establish strategic objectives must be different.
A common measure with must be maintained in the report for different audiences within the organization.
The results must primarily focus on key performance indicators that are independent of the organizational strategy.
The outcomes must outline different results that can cater to the interest of specific stakeholders within the organization.
Different levels of the organization’s hierarchy focus on different results and want to hear talent development professionals discuss the topics that are most pertinent to them. Measures establish for any talent development project should follow the same process for establishing strategic objectives. The TD professional should also maintain different measures for different audiences and analyze them to answer the strategic questions the organization is asking. The results of a TD project must ideally link results to key performance indicators or strategic objectives.
A TD professional has implemented a development program to improve time management skills of employees who can work on critical task. The TD professional has analyzer results and will be communicating the outcomes with internal stakeholders. How can the TD professional effectively communicate the programs contribution to the organizations outcomes?
By linking the results to keep performance indicators or strategic objectives when possible.
By outlining a specific outcome of the program to stakeholders across the organization.
By maintaining a common measure for different audiences within the organization.
By highlighting that the daily activities of the program are often independent of organizational goals.
By linking the results to keep performance indicators or strategic objectives when possible.
When communicating the contribution of a talent development program to the organizations outcomes, a talent development professional should think results to keep performance indicators or strategic objectives when possible. The TD professional should also ensure that the daily activities of the program are closely aligned to the organizational objectives.
Different levels in the organizations hierarchy focus on different results and want to hear talent development professionals discuss the topics that are most pertinent to them. A TD professional should maintain different measures for different audiences and analyze them to answer the strategic questions the organization is asking.
A TD professional has been engaging with a logistics company on town development programs to bridge performance gaps identified within the various functions. How can the town development professional create a value proposition in order to sustain the talent development function in the company?
By advertising and marketing efforts, along with measures of success and endorsements within the company.
By outlining a specific outcome of the town development programs to all stakeholders across the company.
By refocusing on new initiatives that separate town development goals from the company’s goals.
By ensuring that the daily activities of the programs are independent of a company’s goals.
By advertising and marketing efforts, along with measures of success and endorsements within the company.
Value proposition can be included in advertising and marketing efforts, along with measures of success and endorsements. Helping key stakeholders to understand the value proposition helps to build Vizza Bility and support for talent development, which helps to sustain the function. A TD professional should also not sure that the daily activities the program are closely aligned to organizational objectives. The TD professional must refrain from refocusing on new initiatives or request that detract time and attention from organizational goals. Different levels in the organizations hierarchy focus on different results and want to hear TD professionals discuss the topics that are most pertinent to them. A TD professional should maintain different measures for different audiences and analyze them to answer the strategic questions the organization is asking.
A TD professional is working with an organization to develop learning and development programs that support the organization strategy. A TD professional has completed to program successfully. What steps can the TD professional take to build strong support for the talent development function and ensure sustainability?
Receive direction from a specific stakeholder on organizational priorities.
Emphasize and illustrate ability to customize the programs.
Have an indirect reporting structure in the organization.
Replicate programs implemented by the organizations competitor.
Emphasize and illustrate the ability to customize the programs.
Value proposition for a town development function can be created by showing that customers can get their learning and develop and specifically customize toward their needs then they would be by going outside of the organization.
A TD professional is working with an organization on a few learning and development programs. The latest project is to reduce employee satisfaction and improve performance. The initial programs have Sean promising results. The senior management has discussed the benefits of having an internal talent development function and has agreed to support the function. What steps can a talent development professional take to ensure continued alignment of talent development with the organizations objectives?
Ensure that the daily activities of talent development are linked to strategic goals.
Assign a common talent development goal from multiple critical roles across functions.
Identify the skills and capabilities needed based on management understanding of job rules.
Focus on key performance indicators are independent of the organizational strategy.
Ensure that the daily activities of talent development are linked to a strategic goals.
In order to strongly a line talent development programs with organizational objectives, a TD professional should meet with senior executives and all relevant stakeholders to discuss the organization strategic objectives. Talent development must ideally link results to keep performance indicators or strategic objectives in order to track effectiveness of development programs. Talent development goals must be established for a specific job tasks that are required for critical roles in the organization.
IT professional works with business leaders to prepare a vision and mission statement of an organization. Which essential difference between the two statements to the town development professional consider while drafting these statements?
A mission statement should describe how day-to-day activities aim toward achieving an organizations objectives, while vision statement should describe what the organization wants to accomplish in the future.
A mission statement should not change irrespective of changes in the business environment, while vision statement should adapt itself to changes.
A mission statement should answer the question where does the organization and to be? Vision statement should answer the question how does the organization differ from its competitors?
A mission statement is future oriented, while vision statement is present focused.
Mission statements to describe how day-to-day activities aim toward achieving an organizations objectives, while vision statement should describe what the organization wants to accomplish in the future.
A mission statement answers the question what does the organization due to be different from his competitors? And vision statement answers the question where does the organization and to be an X number of years? A mission statement as present focused and may change depending on the market circumstances, but it should still tie back to an organizations core values and customer needs. I vision statement is future oriented, and any changes in the vision of an hour station should be minimal.
An organizations vision is to be the most successful and respected organization and its area of operation. A TD professional is assigned the task of creating a mission statement for the talent development unit of the organization. Which question should be an integral part of the mission statement of the talent development unit?
When does the organization plan to achieve its desired objective?
Where does the organization say itself after 10 years?
What are the competencies of the employees in an organization?
What should the organization do to attract more customers?
What should the organization due to attract more customers?
An organizations mission is present focused and answers the questions what is our purpose? Why do we exist? The question, what should the organization do the trash for customers focuses on the present and should be an Intercal part of the mission statement. Questions like when does he organization plan to achieve a desired objective? And where does the organization see yourself after 10 years? Or aspirational descriptions of the future and our relevant to organizations vision statements.
The management of an organization is concerned about the high rates of voluntary attrition and seeks the help of the talent development unit to improve employee engagement and retention. What is the first step at the development of the strategy?
Determine correct and badgers to be implemented. Collect funding for the implementation of the action plan.
Define the purpose of the plan in the mission statement.
Present a set of ideas to management for feedback.
Define the purpose of the plan in the mission statement.
Developing vision and mission statements for talent development is one of the four most steps in the process of designing and implementing strategic plans. I mission statement to find the purpose of the talent development strategy, it’s reason for existing, it’s purpose, and its direction. Once the mission statement and the injectors are established, the action plan is determined. After the finalization of the strategy, it should be presented to management. On obtaining approval from the management, funds are collected.
A TD professional works with the HR department of an organization to prepare a talent acquisition strategy. To select a suitable strategy, talent development analyzes multiple factors such a skill set, gaps in competencies, intellectual property rights, size of a talent pool and it’s demand, new areas of growth of the business, potential changes and hiring regulations. In the given scenario, what is the talent development professional conducting?
Strength weaknesses opportunities and threats analysis.
An employee performance review.
A compensation review.
A political economic social and technological analysis.
Strength weaknesses opportunities and threats analysis.
A swat analysis is an environmental review that identify strengths weaknesses opportunities and threats in an organization.
A TD professional is asked to create a document that highlight key factors of an action plan such as the time required for the step-by-step implementation of the process, and the resources required to achieve organizational goal of manufacturing eco-friendly products. Which statement highlights the benefit of the action plan?
It identifies potential threats to the organizations plan.
It helps to create a common talent development goal. It assigns start date and end dates to each step.
It helps managers to micromanage their team members.
It assigns start date and end dates to each step.
Action plans provide critical details of the process such as key factors, timeline, and resources required to achieve organizational objectives. A swat analysis identifies potential threats to the plan. However an action plan does not help in creating a common talent development goal, nor does it help managers to micromanage their team members.
How does a TD value statement help an organization?
It helps managers to delegate work depending on the performance of an employee.
It helps employees to identify the core requirements of a new project.
It enables managers to understand the vision of the organization.
It enables employees to understand the work related support they can get.
It enables employees to understand the work related support they could get.
TD professionals help employees and organizations to understand what talent development represents through a talent development value statement. The statement my proclaim Whitetail and development values, such as supporting employees, teamwork, collaboration, or developing everyone. A talent development value statement does not help in identifying the choir requirements of a project, work delegation, or explaining the vision of the organization.
A TD professional is involved in succession planning to identify and train employees with a potential to handle leadership positions in the future. What is a necessary step in the creation and implementation of the plan?
Alter the objectives of the plan, as per changes in candidate profiles and competencies.
Avoid consulting the current management to ensure biased free planning.
Select succession candidate based on their proximity with upper management.
Calculate potential attrition from critical roles after six session and have a back up plan already.
Calculate potential attrition from critical roles after six session and have a back up plan and ready.
Talent development professionals should anticipate a plan for change. Organizational priorities constantly shift, and learning requirements change regularly. These changes may cause resource reallocations or other problems and constraints for talent development or initiatives. Anticipating what could happen during the performance period is necessary to ensure an agile approach to change the objectives of a plan do not change what changes in Canada profiles and competencies. The selection of succession candidates should be unbiased and based solely on performance. Talent development professionals collaborate with business leaders to develop a succession plan.
A TD professional develops a plan to support diversified hiring and inclusion in an organization. What should the talent development professional include in the plan to ensure compliance of the plan and all countries of operation?
Prepare a list of employee development programs. Ensure that an employee with a disability enjoys greater benefits when compared to other employees. Provide a work environment to people with disabilities to help them perform their duties. Prepare a list of acceptable vision and mission statements.
Provide a work environment to people with disabilities to help them perform their duties.
Talent development in partnership with other stakeholders is frequently involved in assuring organizational compliance. Fulfillment of legal requirements and tails understanding the needs of all learners to comply with the laws and assure assessability. Ensuring assessability involves providing equal benefits and privileges to all please. Employee development programs are not mandatory legal requirements and all countries. Each organization has its unique mission and vision statement.
What should A TD professional do to ensure an agile approach to change?
Prepare a detailed project plan with a fixed schedule for each task.
Delegate work clearly between departments to illuminate ambiguity’s.
Work in partnership with senior leaders to be aware of changing priorities.
Establish clearly define project goals and milestones.
Work in partnership with senior leaders to be aware of changing priorities.
A TD professional designs a customized competency development framework for the managers and an organization. Which critical knowledge must the TD professional possess to ensure a successful implementation of the framework?
How to use project management approaches.
How to develop interpersonal partnering skills.
How to analyze gaps in competencies.
How to analyze job profiles in our organization.
How to use project management approaches.
When planning major talent development programs, initiatives, or events, TD professionals should use basic project management approach is to ensure successful completion. A project management plan integrates a number of plans and is an essential component to ensure that the project is delivered on time. And analysis of job profiles or gaps in competencies and developing interpersonal partnering skills do not help in a successful implementation of a strategy
A TD professional as approach with a problem that customer service call time has increased by 40% in the last quarter. To find the cause of the problem, the talent development professional writes down a question and answers it. Each answer provokes a new question, what’s the talent development professional answers until the root causes narrow down. Which problem-solving techniques is a talent development professional using?
Force Field analysis.
Pareto chart.
Nominal group technique.
Five whys.
Five Whys.
Five whys is a technique used to determine the root cause of the problem by continually asking the question why? Force field analysis looks at the factors that are influencing movement toward and away from an objective or goal. The nominal group technique is a group process That requires individuals to brainstorm ideas and facilitate prompt agreement upon the relative priorities of the issues. Pareto chart is used to identify the order in which the problems need to be solved.
In trying to initiate a change initiative, a TD professional is conducting a force field analysis. Why has the talent development professional chosen this technique?
It identifies forces acting for and against a particular goal.
It correctly identifies a problem rather than listing it symptoms.
It uses a vertical bar chart to determine the specific order of solving problems.
It looks of the various trends and uncertainties that create possible future scenarios.
It identifies forces acting for and against a particular goal.
Force Field analysis is a tool that identifies the forces acting for and against a particular goal. A Pareto chart is a vertical bar chart that determines the order in which problem should be solved. The five whys method correctly identifies the problem rather than listing the symptoms. Scenario planning as a method that looks at the various trends and uncertainties that create possible future scenarios.
A TD professional is asked to be involved in formal succession planning for an organization. This involves analyzing and protecting the organizations future requirements and methods to use the internal supply of talent to meet the bearing requirements. Which problem-solving technique would be most effective for this task?
Fishbone diagram.
Five wise.
Scenario planning.
Pareto chart.
Scenario planning.
Scenario planning look at the various trends and uncertainties that create possible future scenarios that can then be prepared for. In order to plan for the organizations future needs, scenario planning is a most effective solution. Pareto charts, Fishbone diagram’s, and the five whys method are all problem-solving tools, not planning tools.
A new project initiated by the town development team fails for reasons related to resource availability and scheduling. What should the talent development professional due to avoid this from reoccurring and future projects?
Ensure all employees are micromanaged.
Conduct a constraints analysis to identify limiting factors.
Encourage open and direct communication of employees with management.
Make the program mandatory for all employees.
Conduct a constraints analysis to identify limiting factors.
Constraints analysis identifies the projects limiting factors, including possible risk. Once identified, arrest medication plan can be developed.