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Business A -level (year 1)
> Chapter 38- Quality > Flashcards
Chapter 38- Quality Flashcards
Business A -level (year 1)
(41 decks)
Chapter 1- Enterprise and business Planning
Chapter 2- Market structure, types and segmentation
Chapter 3- Demand and supply
Chapter 4- Market research
Chapter 5- Consumer protection
Chapter 6- Business structure
Chapter 7- Stakeholders
Chapter 8- Location
Chapter 9- Business finance
Chapter 10- Revenue, costs and break- even analysis
Chapter 11- Functional departments
Chapter 12- Marketing
Chapter 13- Product
Chapter 14- Price
Chapter 15- Promotion
Chapter 16- Place
Chapter 17- Decisions related to the market mix
Chapter 18- Budgeting
Chapter 19- Business finance
Chapter 20- Cash flow
Chapter 21- the trading , profit and loss account
Chapter 22- Ratio analysis
Chapter 23- Changes in working practices
Chapter 24- Workforce planning
Chapter 25- Recruitment
Chapter 26- Training
Chapter 27- Appraisal
Chapter 28- Workforce performance
Chapter 29- Organisational design
Chapter 30- Motivation
Chapter 31- Management and Leadership
Chapter 32- Employer/ employee relationships
Chapter 33- Added value
Chapter 34- Production
Chapter 35- Productivity
Chapter 36- Technology
Chapter 37- Lean production
Chapter 38- Quality
Chapter 39- Purchasing
Chapter 40- Research and development
Chapter 41- Economies of sale
