Chapter 4

Question 1

What is the first phase (Planning) of the SLDC?

Answer 1

Identifying and selecting systems development

Question 2

What are the three primary activities of project identification and selection?

Answer 2

1. Identifying potential development projects
2. Classifying and ranking IS development projects
3. Selecting is development projects

Question 3

Value chain analysis

Answer 3

used in analyzing an
organization’s activities to determine where value is added to products and/or services and the costs incurred for doing so; it usually also includes a comparison with the activities, added value, and costs of other organizations to make improvements in the organization’s operations and performance

Question 4

What is the primary deliverable from the first phase of planning is schedule of specific

Answer 4

development projects then project initiation and planning

Question 5

Incremental commitment

Answer 5

is a strategy in systems analysis and design in which the project is reviewed after each phase and the continuation of the project is rejustified

Question 6

Corporate strategic planning

Answer 6

ongoing process that defines the mission, objectives, and
strategies of an organization

Question 7

Mission statement

Answer 7

statement that makes it clear what business a company is in

Question 8

Objective statement

Answer 8

series of statements that
express an organization’s qualitative and quantitative goals for reaching a desired future position

Question 9

Competitive strategy

Answer 9

method by which an the organization attempts to achieve its mission and objectives

Question 10

What are three strategies?

Answer 10

–Low-cost producer
–Product differentiation
–Product focus or niche

Question 11

Information systems planning (ISP)

Answer 11

orderly means of assessing the information needs of an
organization and defining new systems, databases, and technologies that will best satisfy those needs

Question 12

Top-down planning

Answer 12

generic methodology that
attempts to gain a broad understanding of the
information systems needs of the entire organization.

Question 13

What are the advantages of top-down planning?

Answer 13

–Broader perspective
–Improved integration
–Improved management support
–Better understanding

Question 14

Bottom up planning

Answer 14

generic information
systems planning methodology that identifies and defines IS development projects based upon solving operational business problems or taking advantage of some business opportunities

Question 15

Affinity clustering

Answer 15

process of arranging planning
matrix information so that clusters of information with a
predetermined level or type of affinity are placed next to
each other on a matrix report

Question 16

Affinity

Answer 16

extent to which information holds things in common

Question 17

Internet

Answer 17

large, worldwide network of networks that use a common protocol to communicate with each
other

Question 18

Internet of Things (IoT)

Answer 18

a broad class of physical
objects that feature an Internet address and connectivity that communicates between these objects
and other Internet-enabled devices and systems

Question 19

Electronic commerce (EC)

Answer 19

Internet-based communication to support day-to-day government, business, and consumer activities

Question 20

A broad range of business models is

Answer 20

B2B, B2C, C2C, C2B, B2G, G2B, G2C, T2T