Chapter 4 Flashcards

(17 cards)

1
Q

Classical Conditioning

A

Unconditioned Stimulus(UCS) → Unconditioned Response → Conditioned Stimulus —> Conditioned Response (CR)

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2
Q

Instrumental Conditioning

A

Learning to do something because doing it is instrumental to getting a reward

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3
Q

Modeling

A

Imitating someone we admire

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4
Q

What are examples of learned behavior?

A

Repeat purchase/use, brand loyalty

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5
Q

What is learned?

A

Preferences/Tastes & Act

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6
Q

What is cognitive learning?

A

Rote Memorization & Problem Solving

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7
Q

What is low involvement learning?

A

Brand name, jingles, slogans, package recognition

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8
Q

What is high involvement learning?

A

product benefit, long message content

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9
Q

What is a unconditioned stimulus

A

a stimulus that naturally and automatically triggers a response without any prior learning

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10
Q

What is a conditioned stimulus

A

a stimulus that after being paired repeatedly with the UCS, begins to trigger a response on its own

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11
Q

What is Stimulus Generalization

A

A process where a consumer extends a learned response for one stimulus to another stimulus

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12
Q

What is Stimulus Discrimination

A

A process where a consumer perceives two stimuli to be different and consequently does not apply the same response to both

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13
Q

What is Short Term Memory(Working)

A

Where information is held temporarily for immediate use or processing

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14
Q

Long Term Memory(Active)

A

The storage of information over extended periods of time

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15
Q

How does STM & LTM Flow?

A

External Stimuli flows into Short Term Memory, and then is encoded into the Long Term Memory and then Remembering flows back into the Short Term Memory

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16
Q

Three Ways Information is Encoded in Long Term Memory

A

Repetition, Mnemonics, Elaboration

17
Q

What is the concept of an Associated Network of Memory?

A

Each piece of information or memory is thought of as a node in the network. Nodes are connected by links, which represent relationships between the pieces of information