Chapter 4 Flashcards
(32 cards)
a formal group or cluster of tasks.
Job
an expected pattern of set of behaviors.
Role
the systematic process of identifying and describing the important aspects of a job and the characteristics a worker needs to do it well.
Job Analysis
a grouping of jobs that either call for similar worker characteristics or contain parallel work tasks.
Job Family
a technique for analyzing new jobs or how jobs will look in the future.
Future Oriented Job Analysis
the fundamental duties or tasks of a position.
Essential Functions
written description of the duties and responsibilities associated with a job.
Job Description
summarizes the characteristics of someone able to perform the job well.
Person Specification
job candidate characteristics that are critical to the adequate performance of a new hire.
Essential Criteria
job candidate criteria that may enhance the new hire’s job success, but that are not essential to adequate job performance.
Desirable Criteria
a job analysis method that identifies extremely effective and ineffective behaviors by documenting critical incidents that have occurred on the job.
Critical Incidents Technique
a job analysis method that uses expert brainstorming sessions to identify the characteristics successful workers currently have.
Job Elements Method
a job analysis technique involving an informal conversation with a job expert with no prepared questions.
Unstructured Job Analysis Interview
a job analysis method in which subject matter experts provide information about the job verbally in structured face to face interviews.
Structured Interview Method
a job analysis method in which job experts generate a list of 50 to 200 tasks grouped into categories reflecting the job’s major functions; the functions are then evaluated on dimensions relevant for selection purposes.
Task Inventory Approach
a collection of more elemental activities directed toward the achievement of a specific objective on the job.
Task
a job analysis method that involves using a list of preplanned questions designed to analyze a job.
Structured Questionnaire Method
a copyrighted, standardized job analysis questionnaire that can be used for just about any job.
Position Analysis Questionnaire (PAQ)
an observable unit of work with a beginning and an end.
Job Task
an organized body of factual or procedural information that can be applied to a task.
KSA
Knowledge
the capability to perform tasks accurately and with ease; skills often refer to psychomotor activities.
KSA
Skill
a more stable and enduring capability to perform a variety of tasks than a skill allows.
KSA
Ability
characteristics that do not fall into the KSA categories; they include a person’s values, interests, integrity, work style, and other personality.
Other Characteristics
a set of related tasks that are repeated on the job.
Job Duty
